DoubleTree by Hilton San Antonio Airport

3.5 star property
Hotel in San Antonio with airport shuttle service and area shuttle service

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for DoubleTree by Hilton San Antonio Airport

View from room
Point of interest
Exterior
Pillowtop beds, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

7.8

Good

Popular amenities

  • Hot Tub
    Hot TubHot Tub
  • Bar
    BarBar
  • Free airport shuttle
    Free airport shuttleFree airport shuttle
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Housekeeping
    HousekeepingHousekeeping
  • Parking available
    Parking availableParking available

Check-in time

4:00 PM

Check-out time

12:00 PM

Explore the area

Map
611 NW Loop 410, San Antonio, TX, 78216
  • Popular LocationNorth Star Mall10 min walk
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)7 min drive
  • Popular LocationSan Antonio Zoo and Aquarium8 min drive
  • Popular LocationUSAA Corporate Office Headquarters9 min drive

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About the neighborhood

San Antonio

Located in San Antonio, DoubleTree by Hilton San Antonio Airport is near the airport and near theme parks. Alamo is a notable landmark, and travelers looking to shop may want to visit Market Square and The Shops of La Cantera. Check out an event or a game at Frost Bank Center, and consider making time for Six Flags Fiesta Texas, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

What's nearby

  • North Star Mall - 10 min walk
  • Alamo Quarry Market - 5 min drive
  • San Antonio Zoo and Aquarium - 8 min drive
  • USAA Corporate Office Headquarters - 9 min drive
  • Alamo - 11 min drive

Getting around

  • San Antonio Station - 12 min drive
  • San Antonio International Airport (SAT) - 7 min drive

Restaurants

  • ‪Twin Peaks - ‬10 min walk
  • ‪Freddy's Frozen Custard - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk
  • ‪Shake Shack - ‬10 min walk
  • ‪Taco Cabana - ‬10 min walk

About this property

DoubleTree by Hilton San Antonio Airport

Hotel near San Antonio River
You can look forward to a free roundtrip airport shuttle, dry cleaning/laundry services, and a bar at DoubleTree by Hilton San Antonio Airport. For some rest and relaxation, visit the spa tub. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking, plus valet parking (surcharge) and extended parking (surcharge)
  • Full breakfast (surcharge), a free area shuttle, and an area shuttle
  • Express check-out, express check-in, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 384 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 3 mi
  • Area shuttle
  • Free self parking on site
  • Valet parking on site (USD 15 per day)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 18.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (15,995 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 13 floors
  • Banquet hall
  • Built in 1981
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between noon and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 18.95 per person
  • Valet parking fee: USD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and midnight
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Northstar
Hilton Northstar Hotel
Hilton Northstar Hotel San Antonio Airport
Hilton San Antonio Airport Northstar
Hilton San Antonio Airport Northstar Hotel
Hilton San Antonio Airport Hotel San Antonio

Frequently asked questions

Does DoubleTree by Hilton San Antonio Airport have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at DoubleTree by Hilton San Antonio Airport?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Antonio Airport on Aug 1, 2024 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton San Antonio Airport pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton San Antonio Airport?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton San Antonio Airport?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from noon–midnight for a fee.

What time is check-out at DoubleTree by Hilton San Antonio Airport?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does DoubleTree by Hilton San Antonio Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is DoubleTree by Hilton San Antonio Airport located?

Situated near the airport, this hotel is within 9 mi (15 km) of San Antonio River, River Walk, and Market Square. Alamo and Henry B. González Convention Center are also within 12 mi (20 km).

DoubleTree by Hilton San Antonio Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 1001 reviews" "
Rating 8 - Good. 253 out of 1001 reviews" "
Rating 6 - Okay. 156 out of 1001 reviews" "
Rating 4 - Poor. 89 out of 1001 reviews" "
Rating 2 - Terrible. 89 out of 1001 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, amenities
When I arrived my room was not ready and took over 2 hours. The front desk staff said housekeeping was way behind and had a waiting list started. It’s annoying coming from out of town and spending good money for a room that was not only ready but half fast cleaned. This is unacceptable and the older lady at the counter was extremely rude not only to me but other guests too. Double tree should be embarrassed how they handled things
Stayed 1 night in Jul 2024

2/10 Terrible

Jessica

Traveled with family
Disliked: Staff & service, property conditions & facilities
I had to wait an hour to check-in .. the tub backed up ankle high and did not drain for 15 to 20 min..
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos Alberto

Traveled with family and small children
Liked: Amenities
Perfect
Stayed 1 night in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Jul 2024

10/10 Excellent

Malachi

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

2/10 Terrible

Jennefer Lynne

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not honor my reservation after flight was changed. Lost all of my money! Expedia did not assist wither.
Stayed 4 nights in Jul 2024

10/10 Excellent

Norma, Corpus Christi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to find
Stayed 2 nights in Jun 2024

8/10 Good

Jeffrey, Carrizo Springs

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Blanca

Stayed 1 night in Jun 2024

10/10 Excellent

Jefferson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel.
Stayed 2 nights in Jun 2024

6/10 Okay

Emani

Traveled with family and small children, Business traveler
Nothing exciting, just a place to lay your head while waiting for your next flight.
Stayed 1 night in Jun 2024

8/10 Good

Celene, Katy

Liked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

Mashara

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, staff was friendly and the rooms were clean
Stayed 2 nights in Jun 2024

8/10 Good

Pedro, Irmo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good all
Stayed 3 nights in Jun 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for airport
Stayed 1 night in Jun 2024

4/10 Poor

Scott

Stayed 1 night in May 2024

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, amenities
When we first arrived to check in the gentleman working at the desk gave us a room that looked like it was a spare room at the end of the hall way on the 9th floor. It was small, had trash in the trash can, there were no soaps or towels on bathroom sink, the TV entertainment center was broke old looking and there was no chair by the window as all other rooms have. Went down stairs to tell them but at first he asked the other girl if only rooms with king beds had a chair. I informed him the picture on website showed otherwise. So then said he would take care of it for us. Then he asked if we wanted to change rooms. I replied yes and he moved us to another room. Which was much nicer and the ac worked great. Later that evening my husband went down to the front desk to ask for more towels as we only had 2 and we were 4. He noticed that the people checking in received cookies at check in and asked if we should have gotten some cookies. Lady informed him yes and he let him know we did not get any. Lady handed him some at that time. We were not treated right at check in. Hotel needs to be updated and for sure go to the standard queen size beds in a double room. Now a days no one uses full size beds. And also there are other hotels that charge less for the night and offer free breakfast. That is something we will definitely look into for the next trip.
Stayed 2 nights in May 2024

6/10 Okay

Maria

Liked: Staff & service
Stayed 1 night in May 2024

4/10 Poor

Pranay

Traveled with family and small children
Disliked: Cleanliness, amenities
Never going pick doubletree again specially near airports. Rooms are very close to cheap motels. Sometimes motel rooms are better
Stayed 1 night in May 2024

6/10 Okay

Ruth

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

corina

Stayed 4 nights in May 2024

2/10 Terrible

Brandon

Traveled with family
Disliked: Staff & service, property conditions & facilities
I have been staying at couples different double tree by hilton before but this hotel is not meet to their name standards. I didn’t know that I stayed at double tree! The room was more like best western or like a motel in to me. I lost my airpod and I called to followed up on that, the lady helped me was very rude. And I never get an answer if they found it or not. Very disappointed.
Stayed 3 nights in May 2024

10/10 Excellent

Joanna

Stayed 1 night in May 2024

10/10 Excellent

Jody, HOUSTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5