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Overview of JW Marriott San Antonio Hill Country Resort & Spa

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4 outdoor pools, pool umbrellas, sun loungers
Water Park
Water Park
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JW Marriott San Antonio Hill Country Resort & Spa

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    AirportSan Antonio, TX (SAT-San Antonio Intl.)21 min drive
    Popular LocationNatural Bridge Wildlife Ranch31 min drive
    Popular LocationBracken Bat Flight31 min drive
    Popular LocationNatural Bridge Caverns31 min drive

Choose dates to view prices

About this area

San Antonio

Located in San Antonio, JW Marriott San Antonio Hill Country Resort & Spa is in a rural area and near theme parks. Olympia Hills Golf Course and Silverhorn Golf Club of Texas are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Morgan's Wonderland and Natural Bridge Wildlife Ranch. Traveling with kids? Don't miss San Antonio Zoo and Aquarium. Discover the area's wildlife on a nearby safari, or try your luck with game viewing.
Popular Location

What's nearby

  • Canyon Springs Golf Club - 11 min drive
  • Texas Med Clinic - 15 min drive
  • Natural Bridge Wildlife Ranch - 31 min drive
  • Bracken Bat Flight - 31 min drive
  • Natural Bridge Caverns - 31 min drive

Getting around

  • San Antonio Station - 28 min drive
  • San Antonio International Airport (SAT) - 21 min drive

Restaurants

  • Cibolo Moon — 1 min walk
  • 18 Oaks — 1 min walk
  • China Stix — 7 min drive
  • Smokey Mo's BBQ — 7 min drive
  • Lupe Tortilla — 10 min drive

About this property

JW Marriott San Antonio Hill Country Resort & Spa

Family-friendly resort with 3 restaurants and 4 outdoor pools
This smoke-free resort features 3 restaurants, 4 outdoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a golf course, free water park access, and 3 bars/lounges are onsite. All 1002 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. Balconies or patios and iPod docks are standard, as are Smart TVs with cable channels.
JW Marriott San Antonio Hill Country Resort & Spa offers 1002 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. 65-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

This San Antonio resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Latana Spa has 30 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 39 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants and 2 coffee shops
  • 3 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • 4 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Tennis

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cribs/infant beds
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf clubhouse
  • Golf lessons
  • Golf pro shop
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (925 square feet of space)
  • Meeting rooms - 40

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 30 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Games
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 65-inch Smart TV
  • Cable channels
  • iPod dock
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

See similar properties

Policies

Check-in

Check-in from 4 PM - 5:30 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 56 per accommodation, per night
The resort fee includes:
  • Pool access
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • In-room safe
  • In-room coffee
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 15.95 per day (rates may vary)
  • Valet parking fee: USD 39 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

JW Marriott Hill
JW Marriott Hill Resort
JW Marriott San Antonio Hill Country
JW Marriott San Antonio Hill Country Resort
Marriott Hill
Jw Marriott San Antonio Hill Country Hotel San Antonio
Jw Marriott San Antonio Hill Country Resort And Spa
JW Marriott Hill Country Resort
JW Marriott Hill Country
Jw Marriott San Antonio Hill Country Hotel San Antonio
JW Marriott San Antonio Hill Country Resort Spa
Jw Marriott Antonio Hill & Spa
JW Marriott San Antonio Hill Country Resort & Spa Resort
JW Marriott San Antonio Hill Country Resort & Spa San Antonio

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 671 out of 987 reviews
5 - Excellent 68%
Rating 4 - Good. 199 out of 987 reviews
4 - Good 20%
Rating 3 - Okay. 69 out of 987 reviews
3 - Okay 7%
Rating 2 - Poor. 27 out of 987 reviews
2 - Poor 3%
Rating 1 - Terrible. 21 out of 987 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, well maintained and clean, loved the pool!
Stayed 5 nights in May 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was OK. Staff was not as friendly as I’d expect. We were also charged twice for our stay which we are still in the process of trying to get fixed. Facility was very nice and overwhelmingly large.
Stayed 1 night in May 2021

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the JW. The kids had a ball with the water park and the adults had a wonderful time as well. They gave us a late check out without any hassle and we look forward to coming back.
Stayed 1 night in May 2021

2/5 Poor

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for spa to celebrate wife’s birthday & spa not open. No indication about this at time of reservation. Mentioned to front desk at check in they showed no concern & provided no solutions. Our Room smelled like burnt hair. Staff was cold as ice!
Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great!
Stayed 3 nights in Apr 2021