Check-in was easy and friendly. We appreciated the pet friendly policy, and were able to take our dog everywhere. And for some reason, even though we booked a studio unit we were put in a 2 bedroom one, with ample room. On the other hand one of the bathroom showers couldn't be turned on, and furniture was worn. Light switches were also hard to find and use, so we had to be in the dark to turn them on. Staff were uniformly kind and responsive, however.