All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I like the location and the property is very nice! My daughters were able to go to the gym and enjoyed the pool!
Ericka
Stayed 1 night in May 2024
Response from MP on May 20, 2024
Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in a strategic location that brings our guest just at a short distance from must-see attractions and modern-day conveniences. We hope to welcome you back to the hotel soon!
8/10 Good
PATRICK
May 19, 2024
Liked: Property conditions & facilities
Friendly staff, place was very clean. Breakfast was pricey for what’s its worthy.
PATRICK
Stayed 2 nights in May 2024
Response from MP on May 20, 2024
Thank you for giving us a perfect rating. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you travel to our area gain soon, would be a pleasure to see you again.
Thank you for choosing to stay with us. I am so glad that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon
There is no specific don't like just I vote for 4 star. it is not feel excellent
Liren Qian
Stayed 6 nights in May 2024
Response from MP on May 20, 2024
Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay, and I am looking forward to welcoming you again soon.
6/10 Okay
Freddy
Traveled with family and small children, Traveled with group, Traveled with family
May 14, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is a beautiful hotel. But I have a family and self parking is super far away from the main hotel ontop of that I ask the hotel if they had a trolley to help me bring the stuff from my car to my room and they said no. I had to make 4 trips to the car to get all my stuff for me and my family and their elevator to the car park would work sometimes and didn’t work other times. Other than that it’s was a nice hotel
Freddy
Stayed 1 night in May 2024
Response from MP on May 20, 2024
Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.
Thank you for taking time to review our property. I am glad that we will be your top choice when you visit La Jolla/San Diego. We look forward to welcoming you back soon!
Thank you for your positive comments. I am so glad that you enjoyed your stay with us! I hope your next stay is just around the corner. If there is anything that we may assist you with, please reach out.
6/10 Okay
Shannika
Business traveler
May 11, 2024
Liked: Cleanliness, staff & service
The wall of the rooms are extremely thin. I could hear the toilet flush in the rooms next to me and things fall on the floor/ my ceiling, in the room above me.
Shannika
Stayed 4 nights in May 2024
Response from MP on May 20, 2024
I would like to thank you for choosing the Hyatt Regency La Jolla for your recent trip to the area. We understand that you have many options and truly do appreciate your business. I sincerely regret to hear that we were not able to meet your expectations during your stay and that you were not satisfied especially with the noise from adjacent rooms, which disrupted your sleep. Our first priority is to provide an exceptional quality service. We hope you will accept our apology and give us another opportunity to host you again soon.
Thank you for choosing to stay with us. I am so glad that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon.
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you travel to our area gain soon, would be a pleasure to see you again.
10/10 Excellent
Brandyn
Apr 28, 2024
Brandyn
Stayed 2 nights in Apr 2024
Response from MP on May 20, 2024
Thank you for giving us a perfect rating and we hope you would recommend our hotel to other travelers. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
10/10 Excellent
Keira
Apr 22, 2024
Keira
Stayed 1 night in Apr 2024
Response from MP on May 20, 2024
Thank you for giving us a perfect rating. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you travel to our area gain soon, would be a pleasure to see you again.
4/10 Poor
Flora
Apr 21, 2024
Flora
Stayed 1 night in Apr 2024
Response from MP on May 20, 2024
Thank you for your review. I am very disappointed to hear that you found our service to be below your standards. However, we hope you give us another chance to make it up to you.
10/10 Excellent
Patricia
Traveled with family and small children, Traveled with family
This property is more than amazing, rhey a pool with a bar. Clean rooms, mall 5 min, but the most important is the way front desk welcome you. Always look for ALBERT, TIANA OR MADISON. They are amazing.
Patricia
Stayed 1 night in Apr 2024
Response from MP on May 7, 2024
Thank you for taking the time to give us your feedback about your stay at our hotel. I am glad that our staff service and location met your needs and expectations. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you are at the area.
I loved the whole experience...the staff was amazing! I will be back!
Karen
Stayed 1 night in Apr 2024
Response from MPerkins on Apr 9, 2024
Thank you for taking time to review our property. I am glad that we will be your top choice when you visit La Jolla/San Diego. We look forward to welcoming you back soon!
What an incredible stay!! We stayed here for our 8 year anniversary after switching from a different (terrible) hotel. They staff was incredible, especially Ariana at the front desk and Marty at the bar! They were SO kind and welcoming. The room was spacious and clean, and had a pretty view of the pool. We will absolutely be back as soon as we can!!
Amanda
Stayed 1 night in Apr 2024
Response from MPerkins on Apr 9, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel soon.
Thank you for your positive comments. I am so glad that you enjoyed your stay with us! I hope your next stay is just around the corner. If there is anything that we may assist you with, please reach out.
10/10 Excellent
Ensieh
Business traveler, Traveled with family
Apr 7, 2024
Nice hotel and great staff
Ensieh
Stayed 1 night in Apr 2024
Response from MPerkins on Apr 9, 2024
Thank you for choosing to stay with us and I am glad that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.
Thank you for choosing to stay with us. I am so glad that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon.
Thank you for your positive comments. I am so glad that you enjoyed your stay with us! I hope your next stay is just around the corner. If there is anything that we may assist you with, please reach out.
10/10 Excellent
Kristen
Mar 29, 2024
Liked: Cleanliness, staff & service
Kristen
Stayed 2 nights in Mar 2024
Response from MPerkins on Apr 2, 2024
Thank you for choosing to stay with us and I am glad that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.
6/10 Okay
Adelfried
Traveled with partner
Mar 27, 2024
Liked: Cleanliness, staff & service, amenities
Ver nice hotel and area. Only the condition of the mattress is poor.
Adelfried
Stayed 2 nights in Mar 2024
Response from MPerkins on Apr 2, 2024
Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconvenience that you experienced during your stay, regarding the mattress. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.
Very nice and quiet. I have had good experiences with this stay.
Yee Wah
Stayed 3 nights in Mar 2024
Response from MPerkins on Mar 25, 2024
Thank you for choosing to stay with us. I am so glad that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon.
Thank you for choosing to stay with us and I am glad that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.
Thank you for making our hotel your second home when you are in San Diego. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips.
Thank you for giving us a perfect rating. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you travel to our area gain soon, would be a pleasure to see you again.
The parking underground has poor lighting and is not clearly marked on how to get to the hotel.
Robert
Stayed 1 night in Mar 2024
Response from MPerkins on Mar 6, 2024
We appreciate you taking the time to provide us with your feedback and giving us a great score. I am very sorry that you found problems with our parking structure. This has been communicated to the concerned management company in charge of our parking. We hope to welcome you back soon.
Thank you for giving us a perfect rating. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you travel to our area gain soon, would be a pleasure to see you again.
Loved everything about this location; the staff, the food, the ambiance, and how close the hotel is to many surrounding areas. Will definitely stay again when I’m in San Diego
Ashleigh
Stayed 1 night in Mar 2024
Response from MPerkins on Mar 6, 2024
Thank you for taking the time to give us your feedback about your stay at our hotel. I am glad that our staff service and location met your needs and expectations. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you are at the area.
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you travel to our area gain soon, would be a pleasure to see you again.
Thank you for choosing to stay with us and I am glad that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.
Thank you for giving us a perfect rating. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you travel to our area gain soon, would be a pleasure to see you again.
10/10 Excellent
larry, Escondido
Feb 26, 2024
larry
Stayed 2 nights in Feb 2024
Response from MPerkins on Mar 25, 2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you travel to our area gain soon, would be a pleasure to see you again.
Great location. Our particular room had a huge spotlight on the window which makes for a very annoying night. Otherwise the hotel is great.
Taniya
Stayed 7 nights in Feb 2024
Response from MPerkins on Feb 27, 2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you travel to our area gain soon, would be a pleasure to see you again.
Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay, and I am looking forward to welcoming you again soon.
10/10 Excellent
Matthew
Feb 18, 2024
Matthew
Stayed 1 night in Feb 2024
Response from MPerkins on Mar 25, 2024
Thank you for giving us a perfect rating. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you travel to our area gain soon, would be a pleasure to see you again.
Nice convenient hotel. More attention needs to be paid to overall cleanliness.
Clay
Stayed 2 nights in Feb 2024
Response from MPerkins on Feb 20, 2024
Thank you for your review. I am glad to see that overall, your experience was positive. I am disappointed that our room service and housekeeping staff did not meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.
Excellent place to stay while visiting my kid at UCSD.
Julie
Stayed 6 nights in Feb 2024
Response from MPerkins on Feb 20, 2024
Thank you for taking time to review our property. I am glad that we will be your top choice when you visit La Jolla/San Diego. We look forward to welcoming you back soon!
10/10 Excellent
Stacy
Business traveler
Feb 16, 2024
Beautiful Hotel
Beautiful hotel. Friendly staff. My room was immaculate. Will definitely stay here again.
Stacy
Stayed 1 night in Feb 2024
Response from MPerkins on Feb 20, 2024
Thank you for taking the time to give us your feedback about your stay at our hotel. I am glad that our staff service and location met your needs and expectations. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you are at the area.
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you travel to our area gain soon, would be a pleasure to see you again.
2/10 Terrible
Jinyang
Feb 13, 2024
Jinyang
Stayed 2 nights in Feb 2024
Response from MPerkins on Mar 25, 2024
Thank you for your review. I am very disappointed to hear that you found our service to be below your standards. This is very disappointing, but we hope you give us another chance to make it up to you.
10/10 Excellent
Sandra
Traveled with partner
Feb 12, 2024
Liked: Property conditions & facilities
Great Hotel!! Beautiful Rooms with updated decorating !!!
Sandra
Stayed 3 nights in Feb 2024
Response from MPerkins on Feb 13, 2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you travel to our area gain soon, would be a pleasure to see you again.
8/10 Good
Hao
Feb 9, 2024
Hao
Stayed 1 night in Feb 2024
Response from MPerkins on Mar 25, 2024
Thank you for taking the time to review your stay with us. I am very pleased that our staff made your stay pleasant. Looking forward to seeing you again soon.
Thank you for giving us a perfect rating. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you travel to our area gain soon, would be a pleasure to see you again.