Ratings based on 452 Verified Reviews

3.6 out of 5
67% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Feb 6, 2017
Not even an hour availability for early check in, pillows very small and hard, carpet very dirty.. not a good experience
3 out of 5
Recommended
for Everyone
by A verified traveler

Needs repair.. Convenient to freeway.

Posted Feb 6, 2017
Room smelled of smoke besides being a non smoking rooms. Staff seemed unconcerned. Door did not work properly. Doorknob loose and according to front desk no repair was going to happen. Hole in bathroom wall. Generally old and needs painting and repair.
Comment from Hotel Management
Feb 27, 2017 by cherri, Hotel Management
Thank you for your response we really appreciate for taking time to let us know how we are doing. We really apologize and will forward the issue you have mentioned in your feedback to the management company.
5 out of 5
Recommended
for Everyone
by A verified traveler

Surprisingly nice

Posted Dec 28, 2016
Pros: Big bedrooms
Cons: Little cleaner around full trash cans
Location: Close to freeway, restaurants, mall.
Comfortable stay, great price, super breakfast, liked the bed.
Comment from Hotel Management
Jan 26, 2017 by Cherri, Hotel Management
Thank you for your feedback. we really appreciate for it.
2 out of 5
by A verified traveler from USA

You can do much betger

Posted Dec 12, 2016
Motel feel. Dirty stairs, dirty room and balcony. Housekeeping can't even make a bed. Save your cash and go somewhere else.
Comment from Hotel Management
Jan 26, 2017 by Cherri, Hotel Management
Thank you for your feedback it is really important to us to let us know where improvements are needed at our property.We will forward this email to head housekeeper to train her staff properly. We really apologize for the inconvenience you had during your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Dated but decent. Would go back. Kitchenette hand

Posted Dec 11, 2016
Although we had a pluthera of issues. Micro intermittently working, frig had to be changed out. No hot water due to construction. They accomodated all challenges. If you are high maintenance, you may not like it. If you don't mind a dayed hotel and are on a budget its great. Convenient location too.
Comment from Hotel Management
Jan 26, 2017 by Cherri, Hotel Management
Thank you for your feedback we really apologize for the inconvenience you had during your stay. We will forward this matter to upper level maintenance.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 10, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Dec 9, 2016 on Hotels
I have stayed there many times and like the place but I believe some of the rooms need a facelift. The last one I had was the worse I had seen. The towel rack was barely holding. The bathroom door looked like somebody had kicked it and was patched (sloppy job). The clock was a little sticky and I didnt want to touch it. Sad because it is a convenient location. Maybe one building is better than the other. Hopefully they are working on the other one.
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Thank you for your feedback we really appreciate it. It is very important for us to know which area needs improvement. I really apologize for the inconvience you had during your stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 6, 2016 on Hotels
3 out of 5
by A verified traveler

Convenient to both shopping and visiting purposes

Posted Nov 28, 2016 on Hotels
Close to family I was visiting
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Thank you for your feedback we really appreciate for that.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Liked the beds

Posted Nov 27, 2016
Location: Close to Oceanside beach and Carlsbad.
Bed was better than expected. We need firm beds not the over soft ones you find in most motels and these fit the bill. Breakfast choices were good. Quiet air conditioning. I'll consider staying in another Quality Inn in the future.
Comment from Hotel Management
Dec 6, 2016 by cherri, Hotel Management
Thank you very much for your positive feedback we really appreciate for that.