San Fele Waterfall Tours

Hotel is 16 yrs old and in dire need of some upgrades, rooms now looking dated.

We absolutely loved the hotel. The staff was very very very helpful and friendly. The property and the pool are beautiful. I only have 2 suggestions though. Maybe a mirror by the front entrance. It is hard to see cars coming when you are trying to get out. The other suggestion is for the nights you have parties on the property. I personally didn't have a problem with the large huge music that played all night until 2 am. But I can see others being upset with how loud and how late the loud music played especially if they were maybe having to wake up at 5 am to catch a flight or something. I think maybe in the future you let your guests know about the loud music party and hand out ear plugs. But one again I want to say that the staff was so amazing and helpful, especially the 2 men that were at the front desk. Also a special thanks to the restaurant staff. My mother is vegan and sometimes this is a challenge while traveling. Even though they did not have vegan options on the menu, the chef went out of his way to prepare several vegan dishes for her. They were wonderful and we appreciate this so much. Thank you all for everything tha you do

Beautiful and peaceful retreat. Breakfast was delicious.