Hi William,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi John,Thank you for sharing your experience at Kasa The Addison San Francisco. We are sorry to hear about the noise disturbances and security issues you encountered during your stay. Our team takes these matters seriously, and we appreciate you bringing them to our attention. We understand how important a peaceful and secure environment is for our guests, and we apologize for any inconvenience caused. Rest assured, we have shared your feedback with our team, and we will take the necessary measures to address these concerns. We value your recommendation and hope to have the opportunity to provide you with a better experience in the future.Sincerely,Team Kasa