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This was a wonderful hotel with excellent staff and accommodations. It’s in a great location walkable to the Embarcadero, Ferry Building and China Town. They do allow pets which is nice for our fur babies but be careful to ask for deep cleaning if you have allergies. The restaurant and bar close very early on Saturdays so plan accordingly. The front desk staff are very friendly and accommodating, making sure we had an enjoyable stay.
Christy
Stayed 4 nights in Apr 2024
Response from Hotel Management on May 3, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Amazing property in SFO downtown! Loved the aesthetic of the hotel.
Amrit Pal
Stayed 2 nights in Apr 2024
Response from Hotel Management on May 2, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
I loved this hotel very much. It was gorgeous and comfortable. I would have given it 5 stars but we had one incident that was completely unacceptable and was never resolved. We had a man enter our room randomly without knocking. Turned out he was from the landscaping crew and wanted to get on the small patio outside our room. He never knocked and spoke only Spanish. I was beyond livid ! In no way or in no situation was this acceptable ! I was in the bathroom they faced the door and my husband was dressed but laying on the bed watching TV. It was 8 am in the morning ! We called to speak with a manager but was told they were in a meeting. Nobody ever called and nothing was done about it.
Had I been alone … or worse, in the shower - I would have sued the hotel !
Remove that incident and I loved it. Gorgeous hotel. No restaurant or area to have a drink but we found a local area.
Michele
Stayed 3 nights in Apr 2024
Response from Mustafa on Apr 29, 2024
Good morning Michele, I hope you had a wonderful stay at the Omni Hotel. We do not have patios in any of our guest rooms. None of our guest rooms require landscaping personal to enter any guest rooms. Was this by any chance at another hotel?
Great hotel, superb service, convenient albeit super-expensive parking, BUT unfortunately the financial district is fairly sterile and unpopulated, except for transients, occasional tourists, and touristy restaurants and shops. It didn’t have much life to it, and walking from here seemed a bit sketchy, with the Bart barely better.
James
Stayed 2 nights in Apr 2024
Response from Hotel Management on Apr 27, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
10/10 Excellent
Peter
Apr 14, 2024
Peter
Stayed 2 nights in Apr 2024
10/10 Excellent
Regina
Apr 10, 2024
Regina
Stayed 2 nights in Apr 2024
Response from Hotel Management on May 1, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
6/10 Okay
Cory
Apr 9, 2024
Cory
Stayed 1 night in Apr 2024
Response from Mustafa on Apr 29, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
8/10 Good
ian
Traveled with family
Apr 7, 2024
Classic style hotel in the financial district.
Staff were very professional and helpful, oc all very clean. The Decor and general style were dated/ classic chic.
The neighborhood was clean and safe. But at the weekend was very quiet with few places open and had a walk some distance to find an open coffee shop etc.
ian
Stayed 2 nights in Apr 2024
Response from Mustafa on Apr 8, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Great base hotel for exploring the city. Staff were very friendly and helpful at all times.
Roy
Stayed 3 nights in Mar 2024
Response from Hotel Management on Apr 3, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
The hotel is beautiful and the staff is very nice. I appreciated the free morning coffee. Our room was clean. I had a room with two queen beds, but the beds were quite a bit narrower than a regular queen. The restaurant they have in the hotel is unreasonably overpriced. I paid $124 for three breakfasts! Overall, I would definitely stay there again, but I’ll go eat elsewhere:)
Victoria
Stayed 3 nights in Mar 2024
Response from Hotel Management on Apr 5, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
The hotel decor reminds me of beautiful hotels I stayed in as a child in San Francisco. It is well maintained and has all the amenities I needed. The staff is incredible. They anticipated all my needs, were personable, informative and very helpful. Every single staff member went out of their way to make sure my stay was perfect.
Nancy
Stayed 3 nights in Mar 2024
Response from Hotel Management on Mar 27, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
I enjoyed every minute of my stay here. The staff were all extremely helpful, and friendly. I felt very safe staying here and walking around. The location is convenient to freeways as well.
Amanda
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 21, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Everyone was so nice and welcoming whenever we walked in the front door. The bellman, front desk, manager on duty were so nice. I like being able to get bottles of water whenever we asked. One note the shower head in room 1528 needs to be adjusted-it was almost hitting the back wall of the bathtub! an adustable head would be nice. Loved the personal note by the cleaning staff as well!
Nancy
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 22, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
This was the most amazing stay and the staff is above and beyond- they made my stay special and I will absolutely be back!!
Jessica
Stayed 2 nights in Mar 2024
Response from Mustafa on Mar 15, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
10/10 Excellent
Cory
Business traveler
Mar 4, 2024
Friendly and fast check in
Cory
Stayed 1 night in Mar 2024
Response from Mustafa on Mar 6, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
10/10 Excellent
Lorraine
Mar 3, 2024
Lorraine
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 23, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Great stay! The staff are super friendly and attentive. Great location. Valet parking for a fee. Highly recommend.
sarah
Response from Mustafa on Feb 27, 2024
Good Afternoon Sarah, thank you for staying at Omni San Francisco. We are thrilled to read your raving review about our associates and how they put a pep under your step. We look forward to hosting your at Omni San Francisco on your next visit.
Just what I needed: clean, quality at least somewhat upscale, attentive service, just a pleasantly appointed and well serviced experience. Will stay again.
Juliana
Stayed 2 nights in Feb 2024
Response from Mustafa on Feb 27, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Staff is awesome, the room was clean and very nice.
Larry
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 25, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Love the hotel and staff. Only one negative we had the do not disturb sign was up and we had a knock on our door by housekeeper the day we’re going to leave. We had not checked out yet. Other than that our stay was nice.
Dora
Stayed 2 nights in Feb 2024
Response from Hotel Management on Feb 25, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Great every time we stay. Reception Staff are very helpful and friendly.
Emily
Stayed 1 night in Feb 2024
Response from Mustafa on Feb 21, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
I’d definitely stay again. Came for 3 days with my daughter and we loved it. The staff was amazing! They were more than accommodating and very kind. It was also conveniently located to a bunch of fun things to do and a lot of trolleys! I’ll be choosing this hotel again when we come back next month!
Thomas
Stayed 2 nights in Feb 2024
Response from Mustafa on Feb 20, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
The hotel was nice, clean and quiet. Location was in the city of SF, near everything. Will recommend to family.
Yee Wah
Stayed 7 nights in Feb 2024
Response from Mustafa on Feb 20, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Very nice hotel with fabulous rooms and service. Great location for restaurants and activities in Chinatown and North Beach.
Jaime
Stayed 1 night in Feb 2024
Response from Mustafa on Feb 20, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
The staff are amazing! Really!
Our stay was so nice.
We will come here again.
Thank you
Mary Ann
Stayed 3 nights in Jan 2024
Response from Mustafa on Jan 30, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
4/10 Poor
Verified traveler
Traveled with family
Jan 24, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dark, outdated, bad experience
I don't know how this hotel is 9+ review. The staff are nice and the hotel is fine. The rooms & hallways feel outdated & quite dark despite it having been renovated.
The cold water in the bathroom was ALWAYS at least warm, may be hot. There was no fridge in the room. Really a downer. And they charge a resort fee!
Verified traveler
Stayed 2 nights in Jan 2024
Response from Mustafa on Jan 24, 2024
Thank you for sharing your feedback. We appreciate your kind words about our staff's hospitality. We'll address the concerns about room amenities, water temperature, and the renovation in the near future. We value your input to enhance our guests' experience.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
We had a nice one night stay at the Omni San Francisco. The lobby is quite beautiful. The room was clean, comfortable, and nicely decorated. We appreciated how considerate the staff were- always friendly and looking to help. We ordered a couple items via room service, which were very good. I really like the hotel bar as well, though we didn't get a chance to stop there on this trip. The room was a reasonable price, although the valet parking seemed a bit excessively priced at $78 for a single night.
We'll be happy to stay here again next time.
Benjamin
Stayed 1 night in Jan 2024
Response from Mustafa on Jan 23, 2024
Dear Benjamin, thank you for sharing your positive experience at Omni San Francisco! We're delighted to hear you enjoyed the beautiful lobby, clean and comfy room, and the friendly staff. It's great to know that room service exceeded your expectations with delicious items. We look forward to welcoming you back for another enjoyable stay!
10/10 Excellent
Maria
Jan 19, 2024
Maria
Response from Mustafa on Jan 23, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
This was an impromptu stay in San Francisco. We had decided to come just for the day but since we left later than we had planned and with a Monday holiday we decided to spend the night. The hotel was quick to book on the site and we had no issues checking in. We have an electric vehicle so we had to pay for valet parking and they were able to charge our car for the one night that we were there. The hotel is in a great location and all the employees are very helpful.
Verified traveler
Stayed 1 night in Jan 2024
Response from Mustafa on Jan 23, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.