The check in process was a bit rough due to my plane landing before check in time and nowhere to go for 3 hours while dragging my luggage around the streets of San Juan in the heat. However, once I received the door code information I was able to enter the building easily. The building is very well protected by security and uses a key fob to enter the premises by way of a front gate and a rear gate. The beaches in Puerto Rico are free and open to the public and the tower sits directly on the beachfront, so the security made me feel more comfortable as a solo female traveler. The location of the apartment is ideal with central access to CVS, Walgreens, a plethora of restaurants, bars and beachfront access to a gorgeous beach. From the balcony there is a partial view of the beach. Regarding the neighborhood, it gets very loud and sketchy at night. There was a police car with lights on every night beneath the bedroom window dealing with some sort of issue and a homeless man who roamed the neighborhood daily with a mental illness issue that seemed to be a mixture of schizophrenia and Tourette’s syndrome, who would curse incessantly and yell at the top of his lungs while punching the metal gates of the garage ways each night. The apartment itself was more or less as depicted in the photos, the bed was clean and comfortable, the bathroom clean despite the shower needing a very deep scrub due to mold build up, prior tenants hair found randomly around the apartment, pigeon droppings all over the patio furniture and 2 dead roaches found in the bedroom closet. The pool was under construction for the entire 2 weeks I rented the apartment. When I contacted the owner Jaime about the roaches and lack of accessibility to the pool he defended that the apartment had been fumigated and deferred to an extermination certificate displayed on the kitchen counter and said he never had issues with bugs before. Regarding the pool, the owner said he contacted the management who stated that the pool was under construction for a few more weeks. I was upset with the both the roach situation for obvious reasons and the lack of access to a pool since the advertisement for the apartment features a beachfront pool and felt it was false advertising. I asked the owner for some sort of compensation to help offset the aforementioned issues and he never responded which made me feel very unappreciated as a guest. There was no apology or accountability whatsoever taken by the owner.