San Mateo Vacations from $656

Clean area, fun activities, great stay!

The staff was great and the room was spacious - and those are the only positive things I have to say about this hotel.

It started with us booking at yacht Harborand not having any idea that that was not on property until after we booked. Your reservations people were great, but that was the only good part of our entire . The jacuzzi didn’t work at condo , we called several times and twice I was told they were sending a tech out and nobody showed. The actual resort was nowhere near what we expected it to be via pictures online. The bathrooms at pool were so dirty and dingy. The lazy river was super small compared to pics. The pools were not cleaned well. We got to resort from condo at 11am Saturday and nowhere to sit by ANY pools. I called and person on phone said “we only have so many chairs, sorry”. Condo rooms were fine but outdated. Not enough towels at condo- had to call. We would not stay here again for the price we paid and we weren’t even on property. My brother and sister in law stayed at same place in diff room and felt the exact same way as we did with all of this. Super disappointed