Sanctuary of Our Lady of Lapa Tours

On our first visit to Porto, we chose this hotel for its location, charm and history. At check-in, we were offered exactly the room accommodation we had reserved but we were not entirely happy with it. The front desk professional, Leonardo, immediately responded with an amazing swap for a room that far exceeded our expectation! His kind and helpful attitude turned a mediocre stay into an instant 5-star experience! Well done and highly recommended!

My husband and I stayed at 1A (YOUROPO-Market) for 4 nights with our 2 teenage daughters. We arrived a few hours early, the check-in office helped us store our luggages in their lockers until the check-in time. We loved the design of the apartment, and though we found issues with the shower on the first night, they were resolved by the next day. There was a flight of stairs we needed to walk up before we could reach our room on the first floor, but we saw elevators for the subsequent floors above after the initial stairs. The apartment had high ceilings and was expansive enough that walking from one end to the other actually requires a bit of time! My husband loved the enclosed balcony in the kitchen, which made for a good spot for people-watching and allowed us to admire the street views from different angles. The location was convenient, with the Bolhão market just across the street, the supermarket Pingo Doce downstairs, a 1-min walk from Bolhão metro station, a 9-min walk to the São Bento train station, and a few mins walk to the famous Rua de Santa Catarina. There were 2 queen beds and 2 bathrooms, and we found the beds to be comfortable, though the pillows were on the softer side. The wifi was fast and the service was excellent. We enjoyed our stay very much!