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Reviews of Hilton Santa Barbara Beachfront Resort

4 out of 5
Hilton Santa Barbara Beachfront Resort
633 E Cabrillo Blvd, Santa Barbara, CA

Reviews

7.8

Good

Rating 10 - Excellent. 435 out of 999 reviews" "
Rating 8 - Good. 235 out of 999 reviews" "
Rating 6 - Okay. 150 out of 999 reviews" "
Rating 4 - Poor. 101 out of 999 reviews" "
Rating 2 - Terrible. 78 out of 999 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany, Canyon Lake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to key attractions. Right on the water. Nice renovated rooms. Comfy bed
Stayed 1 night in May 2024

8/10 Good

Josephine, harbor city

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I think it's completely overpriced and outdated. The area around the self-parking lot looks very dry, with dead plants. The staff was very nice and it was clean, but that doesn't justify the huge amount they charge.
Stayed 2 nights in May 2024

6/10 Okay

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities
Old hotel, upgraded a long time ago.
Stayed 2 nights in May 2024

10/10 Excellent

Bernadette Norma

Liked: Staff & service, amenities, property conditions & facilities
It’s a beautiful property, very clean. Hotel staff was helpful and friendly. Beautiful site for a wedding. Close to many restaurants.
Stayed 4 nights in May 2024

4/10 Poor

Laura, Camarillo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Phone didn’t work in the room, no one available for room service, couldn’t call for more blankets. The QR code didn’t work, long after the kitchen was open the QR code app said they were not open. Couldn’t order coffee service for the morning. So overpriced for what it was. Understaffed.
Stayed 1 night in Apr 2024

10/10 Excellent

Effie Miknas, Brentwood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Effie, Brentwood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay.
Stayed 4 nights in Mar 2024

8/10 Good

Teena

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Daniela, New York

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning location just steps away from the beach, beautiful views of sailboats and ocean, nice restaurant on site, quiet area walkable to stores and cafes
Stayed 2 nights in Apr 2024

8/10 Good

Trudy

Traveled with partner
Liked: Property conditions & facilities
We had a great stay
Stayed 2 nights in Apr 2024

8/10 Good

Jaleel

Traveled with partner
Liked: Cleanliness
Very cold in public areas, esp. restaurant
Stayed 3 nights in Apr 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Don't like parking lot fees--corporate greed! Service in dining room needs improvement.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rafi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to relax
Stayed 1 night in Apr 2024

8/10 Good

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very good. Not able to get an ocean view.
Stayed 1 night in Apr 2024

8/10 Good

James

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Allan

Stayed 2 nights in Apr 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
The location cannot be beat for walk ability and view. And the property itself was lovely and clean and quiet- very resort-like.
Stayed 2 nights in Apr 2024

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice , most staff were polite . I was dissatisfied that there is no room service , I ordered and canceled but they called and said food was ready for pickup . Room service should be available with time restrictions . That was the only disappointment. The facilities is nice and room was great .
Stayed 2 nights in Mar 2024

6/10 Okay

Margaret

Traveled with family
Liked: Amenities
Was pretty from the street, but it just seemed a little dingy a little dated
Stayed 1 night in Mar 2024
Response from Hayden on Mar 31, 2024
We will add this request to your reservation!

6/10 Okay

Pradeep

Traveled with family
A three start hotel masquerading as four/five star. Great location, but a badly maintained property, managed by unfriendly staff. The outside paint was old, and the inside hallway stank of mold and cigarette smoke from bygone era. The hotel was half empty, but they refused to change the room. The room assigned to us faced the railroad tracks, which meant frequently whistling Amtrak trains. Unfortunately, it was very windy outside, so naturally the unkept tree branches kept scratching on the window pane....a great way to be woken up in the middle of the night.
Stayed 1 night in Mar 2024
Response from Hayden on Mar 31, 2024
Thank you for this feedback and we will be addressing theses concerns

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beautiful setting
Stayed 1 night in Mar 2024
Response from Hayden on Mar 31, 2024
We will add this request to your reservation!

6/10 Okay

John B

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great piece of real estate. The property needs an overhaul. They already know this but it needs to be gutted and remodeled.
Stayed 1 night in Mar 2024
Response from Marissa Q. on Mar 25, 2024
Thank you for sharing your feedback on your most recent stay. We will be addressing your concerns.

10/10 Excellent

Haseeb, Yorba Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hayden on Mar 22, 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property. Only downside was $40 parking fee (self park) per night as well as $35 resort fee per night - ouch! It was a really nice, well staffed, maintained and comfortable resort and I’d stay again if in SB (i just don’t plan to park there!!)
Stayed 2 nights in Mar 2024
Response from Hayden on Mar 22, 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

4/10 Poor

Yuriy

Disliked: Cleanliness, property conditions & facilities
Staff has attitude And no microwave? Come on
Stayed 1 night in Mar 2024
Response from Hayden on Mar 22, 2024
Thank you for this feedback and we will be addressing these issues

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great event venue!
Stayed 1 night in Mar 2024
Response from Hayden on Mar 22, 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

10/10 Excellent

Karan

Stayed 2 nights in Mar 2024
Response from Hayden on Mar 31, 2024
We will add this request to your reservation!

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and cool
Stayed 1 night in Dec 2023
Response from Hayden on Mar 22, 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

10/10 Excellent

Nicholas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went here during a storm, beautiful regardless, oceanfront and majestic. So want to come back during the Summer. Staff were excellent, even reopened the restaurant so my daughter and I could get a late breakfast. Definitely coming back.
Stayed 1 night in Feb 2024
Response from Hayden on Mar 22, 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our ocean view. Even thought it rained, the view of the ocean from our room made it feel so calm and peaceful. I really suggested that you do take the splurge and get a room with an ocean and balcony view.
Stayed 5 nights in Feb 2024
Response from Hayden on Mar 22, 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

6/10 Okay

Ann

Disliked: Amenities
Property wasn’t as we expected as we’ve stayed there several times before, but this time around many amenities were out of order such as the car charger and jacuzzi. In addition, housekeeping did not come by our hotel room to clean during our two night stay. Hotel seemed understaffed during our stay for several areas.
Stayed 2 nights in Feb 2024
Response from Hayden on Mar 22, 2024
Thank for this feed back and we will be addressing these issues

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice.
Stayed 3 nights in Feb 2024
Response from Hayden on Mar 22, 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hayden on Mar 22, 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

10/10 Excellent

Ramos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hayden on Mar 22, 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

8/10 Good

Julia, San Rafael

Stayed 1 night in Feb 2024
Response from Hayden on Mar 22, 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricey but a great location.
Excellent location. HUGE property. Almost too big. I was a 5-minute walk from the lobby. It's a little pricey once you get through the resort fee and paid parking.
Nearby Stearns Wharf
Stayed 1 night in Jan 2024
Response from Hayden on Mar 22, 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of it was beautiful.
Stayed 1 night in Jan 2024
Response from Hayden on Jan 30, 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel
Stayed 1 night in Jan 2024
Response from Hayden on Jan 30, 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

Rachael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hayden on Jan 30, 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

Niccola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Hayden on Jan 30, 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

MAGED

Response from Hayden on Jan 30, 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

Crystal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Hayden on Jan 30, 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

Jeny

Stayed 3 nights in Jan 2024
Response from Hayden on Jan 30, 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

Satish

Liked: Staff & service, property conditions & facilities
Outstanding property Luxurious Classy Elegant Vast property
Stayed 1 night in Jan 2024
Response from Hayden on Jan 30, 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

Katie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 1 night in Jan 2024
Response from Hayden on Jan 30, 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hayden on Jan 30, 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

8/10 Good

LingLing

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is great property but…
It is ok experience. It’s a girl’s trip. We picked this hotel because thought they had a pool and hot tub for us to relaxing. When we picked the hotel a night before it did not mention the pool is being renovated. The phone isn’t working in the room, and the bathroom toilet making noise every 10 min.
Stayed 1 night in Jan 2024
Response from Hayden on Jan 30, 2024
Thank you for this feedback and we will be addressing theses concerns!

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Post Christmas Get Away
It is a lovely expansive resort within walking distance of the Funk Zone and walks along the beach. They were doing pool/patio renovations so no access to pool area. No discount on Resort Fee due to limited access. They were completely booked and under staffed (normal these days). Would skip buffet breakfast and head to Funk Zone. It was obvious they were in the middle of renovations as there were unfinnished bathroom accessories such as missing towel hooks. That all being said, it was a nice place for a large group stay.
Stayed 2 nights in Dec 2023
Response from Hayden on Jan 30, 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

4/10 Poor

Baizhu

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found couple hair in unused towel. The property pool and hot tub were closed for using but no any other complimentary for such inconvenience. The hotel room is not available by check-in time at 4 PM. There were many homeless around hotel property not feeling safe to walk around as the hotel is not gated. To sum, this hotel is not worth the price you pay. I will never visited again.
Stayed 1 night in Jan 2024
Response from Hayden on Jan 30, 2024
Thank you for this feedback and we will be addressing theses concerns!

6/10 Okay

JORGE

Traveled with family
Liked: Cleanliness, room comfort
Santa barbara stay!
The facilities are very nice. Quiet and relaxing. I just wish they keep up with maintenance the rooms. The mattress were already worn out on one side. The service food needs to have more attention. They have only one person at the coffee stand and everybody was waiting more than usual. The food at the restaurant was very good!
Stayed 2 nights in Dec 2023
Response from Hayden on Jan 30, 2024
We are so happy you enjoyed your stay with us and do hope to see you again!