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Best Western Plus Santa Marta Hotel

3.5 star property
Boardwalk/promenade hotel with a fitness center and a rooftop terrace

Choose dates to view prices

Photo gallery for Best Western Plus Santa Marta Hotel

Poolside bar
Lobby sitting area
View from property
Outdoor pool, sun loungers
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Hair dryer
Espresso maker
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Suite, 1 King Bed, Non Smoking (Living Room) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Living Room)

Highlights

Separate dining area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Hair dryer
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Hair dryer
Minibar
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Hair dryer
Espresso maker
  • 258 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Hair dryer
Minibar
  • 258 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Hair dryer
Espresso maker
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hair dryer
Bathrobes
Private bathroom
Microwave
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, 507 reviews
The price is $104
$104 per night
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About the neighborhood

Map
Calle 24 No 3-65, Santa Marta, 470004
Location: 8.4/10 Very good

What's nearby

  • Parque de los Novios - 5 min walk - 0.3 miles
  • Marina Santa Marta - 7 min walk - 0.4 miles
  • Santa Marta Cathedral - 7 min walk - 0.4 miles
  • Bahia de Santa Marta - 8 min walk - 0.4 miles
  • Santa Marta Beach - 8 min walk - 0.5 miles

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 28 min drive

Restaurants

  • ‪Ouzo - ‬5 min walk
  • ‪Restaurant Y Arepas Yiya - ‬3 min walk
  • ‪La Sarten Dorada - ‬6 min walk
  • ‪Subway - ‬3 min walk
  • ‪Hotel Medellín Santa Marta - ‬3 min walk

About this property

Best Western Plus Santa Marta Hotel

Hotel near Taganga Beach
A poolside bar, a rooftop terrace, and a coffee shop/cafe are just a few of the amenities provided at Best Western Plus Santa Marta Hotel. Treat yourself to a manicure/pedicure or other spa services. The on-site international cuisine restaurant, Blue Ribbon, offers breakfast, lunch, and dinner. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Wedding services, a porter/bellhop, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 126 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with cable channels
  • Wardrobes/closets, mini fridges, and daily housekeeping

Languages

English, Spanish

Similar properties

Terrace/patio

Hilton Garden Inn Santa Marta

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 745 reviews
The price is $73
$73 per night
May 6 - May 7
Hilton Garden Inn Santa Marta

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: COP 26,000 for adults and COP 26,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Ribbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 409 square feet of conference space

Outdoors

  • In a regional park
  • On the boardwalk/promenade
  • Pool loungers
  • Rooftop terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Tile flooring in room

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 60000.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 26000 for adults and COP 26000 for children
  • Airport shuttle fee: COP 60000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: COP 60000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking height restrictions apply

Property is also known as

Best Western Plus Santa Marta
Best Western Plus Santa Marta
Best Western Plus Santa Marta Hotel Hotel
Best Western Plus Santa Marta Hotel Santa Marta
Best Western Plus Santa Marta Hotel Hotel Santa Marta

Frequently asked questions

Does Best Western Plus Santa Marta Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Plus Santa Marta Hotel?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Santa Marta Hotel on May 6, 2025 start from $76.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Santa Marta Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Santa Marta Hotel?

Self parking is free at this property.

What time is check-in at Best Western Plus Santa Marta Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Plus Santa Marta Hotel?

Check-out is at 1 PM.

Does Best Western Plus Santa Marta Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 60000 per vehicle applies.

Where is Best Western Plus Santa Marta Hotel located?

Located in Los Cocos, this hotel is within a 10-minute walk of Parque de los Novios, Old San Juan de Dios Hospital Museum, and Marina Santa Marta. Santa Marta Cathedral and Bahia de Santa Marta are also within 10 minutes.

Best Western Plus Santa Marta Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 352 out of 564 reviews
Rating 8 - Good. 150 out of 564 reviews
Rating 6 - Okay. 35 out of 564 reviews
Rating 4 - Poor. 12 out of 564 reviews
Rating 2 - Terrible. 15 out of 564 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay love it, personnel that work at hotel lovely set of people.
Stayed 13 nights in Mar 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confortable stay
Stayed 5 nights in Jan 2025

10/10 Excellent

Selenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, walkable to the center of the city bus station in front. Clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy check in, Great hospitality. Rooms are very clean and have everything to accommodate.
Stayed 1 night in Jan 2025

10/10 Excellent

Pri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like our stay, it’s a couple minutes of walk from the marina. We loved it. Felt safe too.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joana

Todo excelente
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with even better staff. Staff here were very helpfull and friendly. The buffet is good (eggs, chese, potato, deli meats, coffee, juice) dinner is good as well however better options near by. Will stay here again. Close to everything!
Stayed 5 nights in Jan 2025

10/10 Excellent

Jairzinho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel and nice staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooftop pool and bar. Beautiful view of the mountains. Although the pool didn’t open until 9am there was a lovely area to bask in the sun before that time. Paula at reception was excellent. Very helpful and her English was great. Short walk to 19th street where all the restaurants are. The hotel is in excellent condition and I would love to stay here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walking distance to the beach and restaurants. The staff were friendly and helpful. Service was excellent from the front desk staff to the room attendants, the service for breakfast to the guard upstairs at the pool.
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property served by awesome staff, very nice stay
Stayed 1 night in Jul 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the center, to a Main Street and small mall for convenience. Nice pool and rooftop view with a restaurant/bar as well as a gym. Breakfast was good and lots of options.
Stayed 4 nights in Nov 2024

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good .
Stayed 1 night in Nov 2024

10/10 Excellent

Gasper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good & clean employees very helpful
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Walking distance to shops and restaurants. Staff very nice. Was very clean.
Stayed 4 nights in Sep 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Greta location Greta staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great! The service is very good, very clean and you feel very safe.
Stayed 3 nights in May 2024

10/10 Excellent

juancarlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property in Santa Marta
Stayed 3 nights in Jun 2024

8/10 Good

Vananh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is near a bus station that goes to Barranquilla and Cartagena.
Stayed 3 nights in Aug 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and nice view
Stayed 3 nights in Dec 2023

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in Santa Marta

Great hotel in the Middle of city. Great rooftop and the restaurant was good. Gym and breakfast were really nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Davey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, airco minibar, and good bed, the restaurant food in the morning and lunch is very good. Super nice swimming pool and a gym where you can exercise. Stayed in many places in santa marta and this one of the top 3!
Stayed 1 night in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located. Close to historic district.
Stayed 3 nights in Jan 2024

10/10 Excellent

Yecid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. The service, food and hospitality was excellent. Maybe the area doesn't look safe but i had the chance to walk to the old part of the city with my family without any issue. I wpuld recommend it without hesitation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! All staff had great communication and made us feel right at home. The food was excellent and the rooftop pool was a blessing. We would definitely recommend this hotel.
Stayed 1 night in Jan 2024