"The stay at the GH Zermatterhof has been one of these special and rare stays for us where you spend one night, yet you feel it has been at least 5 days! Starting from the pick-up in style with a horse-carriage to attune us to a car-free Zermatt, followed by a smiley, warm welcome, to honoring our Expedia status (which is not a given at all hotels) to a wonderful room with view on the infamous "Matterhorn" (Cervin), to a wonderful, intimate dinner at the hotel restaurant, to being whisked away again in the horse carriage, and more. In short, a hotel that distinguishes itself by its staff from many others. This is an extraordinarily difficult time for the hotel business and at the Zermatterhof, they did not miss one step. Bravo, staff, bravo, hotel management. And thank you.…""The stay at the GH Zermatterhof has been one of these special and rare stays for us where you spend one night, yet you feel it has been at least 5 days! Starting from the pick-up in style with a horse-carriage to attune us to a car-free Zermatt, followed by a smiley, warm welcome, to honoring our Expedia status (which is not a given at all hotels) to a wonderful room with view on the infamous "Matterhorn" (Cervin), to a wonderful, intimate dinner at the hotel restaurant, to being whisked away again in the horse carriage, and more. In short, a hotel that distinguishes itself by its staff from many others. This is an extraordinarily difficult time for the hotel business and at the Zermatterhof, they did not miss one step. Bravo, staff, bravo, hotel management. And thank you.WW…"

Reviewed on Sep 19, 2020

"The hotel staff was wonderful! We had our 5 month old with us and the staff was incredibly accommodating. They handled all of our luggage and provided us with a crib, bedding for the crib, toys and bath products for the baby. The concierge was amazing! they helped us book dinner reservations every night, and assisted us in touring the area. I would gladly stay here again…""The hotel staff was wonderful! We had our 5 month old with us and the staff was incredibly accommodating. They handled all of our luggage and provided us with a crib, bedding for the crib, toys and bath products for the baby. The concierge was amazing! they helped us book dinner reservations every night, and assisted us in touring the area. I would gladly stay here againWW…"

Reviewed on Oct 10, 2019

"Lovely quiet clean and comfortable hotel. The staff were friendly and helpful. Good breakfast. We had a very relaxed stay here.…""Lovely quiet clean and comfortable hotel. The staff were friendly and helpful. Good breakfast. We had a very relaxed stay here.WW…"

Reviewed on Jan 19, 2020