Check in was quick and easy, even though the hotel was quite busy with all the people staying in the hotel, however 2 elevators were out of order, this should not be. The pool was very nice for the children and the food for the buffet breakfast was acceptable. Unfortunately our room was less than acceptable, as it was clean on the initial arrival and the bed was comfortable but the upholstered furniture was full of body fluid stains, the windows were extremely dirty, overall this was quite disgusting. The room ceilings were showing signs of moisture problems, and in need of maintenance the bathroom fan was very noisy. The rooms were quite warm because AC was not working yet, we requested bedding for the hide a bed and it took over 3 hours to get it. When we went out for the day we returned to an un attended room, beds were not made, towels and shampoos etc was not replenished, for the prices we paid we should have had a much better experience, this was more like staying in a cheap motel, not likely to ever return.