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Airline Information

Airline Name
Satena
Airline Code
9R
Roundtrip price

Frequently asked questions

Can I fly from the US on Satena?
No, Satena does not operate direct international flights from the United States. However, you can book a flight to Colombia with a major airline and connect to Satena domestically through key Colombian hubs such as:
  • Miami (MIA)
  • New York (JFK)
  • Atlanta (ATL)
  • Houston (IAH)
Connecting flights continue to regional destinations via Satena, including cities like Leticia (LET), Quibdó (UIB), and La Macarena (LMC), which are not typically served by larger carriers.
Where does Satena fly to?
Satena deals offer access to cities and hard-to-reach regions in Colombia. Common Satena flight destinations include:
  • Bogotá (BOG)
  • Medellín (EOH)
  • Cali (CLO)
  • Quibdó (UIB)
  • Apartadó (APO)
  • Leticia (LET)
  • Mitú (MVP)
  • Puerto Carreño (PCR)
  • Florencia (FLA)
  • Tumaco (TCO)
  • Bahía Solano (BSC)
  • Villavicencio (VVC)
  • Ipiales (IPI)
  • Pasto (PSO)
  • La Macarena (LMC)
Can I earn Satena miles with Expedia?
Satena does not currently operate a frequent flyer program. However, if you're a member of One Key™, you can earn OneKeyCash™ on an eligible Satena booking through Expedia. OneKeyCash™ is not redeemable for cash and can only be used on Expedia, Hotels.com and Vrbo.
How much is carry-on for Satena?
When you fly Satena, the following carry-on allowance is:
  • One carry-on bag up to 11 lbs (5 kg)
What size carry-on is allowed on Satena?
Each Satena flight booking allows the following carry-on:
  • One personal item such as a purse or laptop bag
  • One cabin bag no more than 17 x 13 x 9 inches (43 x 33 x 23 cm)
Bags must fit in the overhead compartment or under the seat. Larger items may need to be checked.
How much are checked bags on Satena?
Checked baggage allowances for Satena booking vary, but generally include:
  • Economy Class: One checked bag included in most fares, up to 33 lbs (15 kg)
Excess baggage fees apply for additional or overweight luggage. Luggage limits may be stricter on smaller aircraft and remote routes.
Do you have to pay for seat selection on Satena?
When making a Satena reservation, passengers are generally assigned seats automatically. Standard seats are included with most fares, while advanced seat selection may be available at check-in. Extra legroom seating is not standard and depends on the aircraft configuration.
How far in advance can you check in with Satena?
For your Satena flight, online check-in opens 24 hours before departure and closes two hours before the flight. Airport check-in typically opens two hours prior and closes 45 minutes before takeoff.
Who is Satena's partner in the USA?
Satena does not have a formal US airline partner. Travelers from the US can connect to Satena flights through Colombia's major carriers and then transfer to Satena for domestic segments.
What kind of airline is Satena?
Satena is a regional airline owned by the Colombian government. Its mission is to connect remote and underserved communities to larger cities, making it a vital transportation link across the country.
Is Satena a good airline to fly with?
Passengers whofly Satena value its reliability and regional coverage. While amenities are limited, the airline offers dependable service to destinations inaccessible by larger airlines.
What type of planes does Satena fly?
Satena operates a fleet of small regional aircraft designed for short takeoff and landing conditions. This includes the ATR 42-500, Embraer ERJ-145, and Dornier 328—aircraft that are ideally suited for accessing remote and hard-to-reach areas throughout Colombia.
Does Satena have First or Business Class?
Your Satena ticket includes an all-Economy Class cabin. While First or Business Class service is not available, passengers still benefit from assigned seating, checked baggage included with most fares, and convenient access to remote destinations. Satena delivers a practical and efficient experience for regional travel within Colombia.
*Available to One Key members.