Tgank you Saudi air line ,for neeing on time .
The only item I was unhappy was I tried to request upgrade to business class (for the second sector, Jeddah to Kuala Lumpur) at the beginning port of my journey at Amman, Jordan. I was told by the service desk that it can only be requested at Jeddah. When we got to Jeddah, they said I should have requested in Amman because I was in the transit lounge and not outside, In the usual check-in/departure desk. Then I tried asking the cabin crew, once I was inside the aircraft. They told me they don't have the authority to do any upgrades except by the ground staff. This I believe was a very poor show and inflexibility by the airline's policy. I knew that the business class was not full, so the cabin crew should have been given the necessary authority, so it would have been a win-win situation for both the airline and myself - as it was, the plane still flew with the same amount of people, no less, no more when it could have made money giving me the upgrade.
On-time, easy boarding, good service. Good flight
There was only one option in the meal.
SAUDIA has improved a lot on service
My Riyadh to New York flight:s crew was among the most polite crews I've ever experienced
Flights were onboard of Middle East Airlines (MEA) aircrafts, who have excellent services.
The top routes that Saudi Arabian Airlines flies are: