All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Alexander, We are pleased you had an enriching stay at The Westin Savannah Harbor Golf Resort & Spa, and I want to thank you for this inspiring review. As the south's only downtown resort, we offer travelers a tranquil haven with city access, and we appreciate your kind remarks about our beautiful property. Thank you for choosing us, and I hope to have the opportunity to welcome you back on a future visit.Be Well,Stuart Robinson,General Manager
Dear Shirley, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa and sharing your experience with other travelers. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to seeing you again on your next visit to the area.Be Well,Stuart Robinson,General Manager
Really enjoyed this hotel! Everything was beautiful and clean. If we are in the area again in the future we will definitely be staying here again and especially great that it is dog friendly, wish we had more time here.
Dakota
Stayed 1 night in Apr 2024
Response from General Manager on Apr 27, 2024
Dear Dakota, Thank you for choosing The Westin Savannah Harbor Golf Resort & Spa and for sharing your experience. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. I am also thrilled to know our thoughtfully crafted, impeccable property and pet-friendly features enhanced your stay. It was our pleasure accommodating you, and we love knowing that we will be your resort of choice the next time you are in the area. Be Well,Stuart Robinson,General Manager
Dear Josh, Thank you for evaluating your stay at The Westin Savannah Harbor Golf Resort & Spa. I am thrilled to know you enjoyed your time with us and that our impeccable and well-kept accommodations enhanced your visit. We appreciate your business and hope to welcome you back soon for another enjoyable experience.Be Well,Stuart Robinson,General Manager
Dear Yilian, Thank you for choosing us and for taking the time to post a review. Our unique downtown destination seamlessly combines urban accessibility with enhanced resort amenities, and it is great to know that we exceeded your expectations. It was a pleasure accommodating you, and I hope you will make The Westin Savannah Harbor Golf Resort & Spa your home away from home whenever your travels bring you to our city. Be Well,Stuart Robinson,General Manager
10/10 Excellent
Dominick
Apr 1, 2024
Dominick
Stayed 1 night in Mar 2024
Response from General Manager on Apr 22, 2024
Dear Dominick, Thank you for choosing us and for taking the time to share your high rating. Our unique downtown destination seamlessly combines urban accessibility with enhanced resort amenities, and it is great to know that we exceeded your expectations. It was a pleasure accommodating you, and I hope you will make The Westin Savannah Harbor Golf Resort & Spa your home away from home whenever your travels bring you to our city. Be Well,Stuart Robinson,General Manager
The Westin in Savannah is always amazing. Comfortable clean and the views are amazing.
Carrie
Stayed 1 night in Mar 2024
Response from GENERAL MANAGER on Mar 31, 2024
Dear Carrie, We are pleased you had another enriching stay at The Westin Savannah Harbor Golf Resort & Spa. As the south's only downtown resort, we offer travelers a tranquil haven with city access, and we appreciate your kind remarks about our beautiful property and spectacular views. We enjoyed having you as our guest and look forward to having the opportunity to welcome you back on a future visit.Be Well,Stuart Robinson,General Manager
2/10 Terrible
John Curtis
Mar 25, 2024
John Curtis
Stayed 1 night in Mar 2024
Response from General Manager on Apr 15, 2024
Dear Mr. Curtis, Thank you for choosing our resort. We strive to provide a revitalizing, enhanced experience to every guest; therefore, I sincerely apologize for not meeting these expectations during your time with us. I hope you will consider giving us another chance to provide you with the enriching stay you should always expect from us. Thank you once more for your feedback, and I hope to see you again on your next visit to the Savannah area.Be Well,Stuart Robinson,General Manager
Dear Charles, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to seeing you again on your next visit to the area.Be Well,Stuart Robinson,General Manager
Dear Jason, Thank you for your thoughtful review. We are pleased that you enjoyed your stay at The Westin Savannah Harbor Golf Resort & Spa and that our attentive associates helped to elevate your stay. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. We look forward to your next visit.Be Well,Stuart Robinson,General Manager
Easy access to convention facilities. River ferry service berry good
Paul
Stayed 1 night in Feb 2024
Response from GENERAL MANAGER on Feb 11, 2024
Dear Paul, Thank you for choosing to stay at The Westin Savannah Harbor Golf Resort & Spa. Nestled along the banks of the Savannah River, we offer travelers an ideal escape in Georgia's oldest city, just a ninety-second ferry ride away from historical attractions, dynamic restaurants, and exciting nightlife. It is good to know how much our location added to the enjoyment of your conference visit. We hope we will be the first resort you think of on future trips to the area.Be Well,Stuart Robinson,General Manager
10/10 Excellent
Patti
Feb 10, 2024
Patti
Stayed 2 nights in Feb 2024
Response from GENERAL MANAGER on Mar 21, 2024
Dear Patti, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa and sharing your perfect experience. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to seeing you again on your next visit to the area.Be Well,Stuart Robinson,General Manager
There’s construction going on right now and that should be included on the website or somewhere before booking rooms.
Danyle
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 7, 2024
Dear Danyle, I appreciate your candor. However, I do want to extend my apologies for not meeting all of your expectations and for any inconvenience caused while you were here. Your feedback is essential as we continually strive to improve our guest experience, and I will use it to make sure your next visit is exceptional in every way. Thank you for being our guest, and I hope to have the pleasure of doing so again soon.Be Well,Stuart Robinson,General Manager
The shower had shampoo left on the walls. I had to clean it before we could take our showers. Other than that the room was very clean.
Anita
Stayed 1 night in Feb 2024
Response from GENERAL MANAGER on Feb 5, 2024
Dear Anita, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa. We are pleased that you enjoyed your overall stay; however, please accept our apologies for the oversights in your guestroom. Maintaining invigorating and refreshing accommodations is a top priority for us; therefore, I am disappointed this was not your experience. I will escalate these issues to the appropriate individuals, and I appreciate your patience. I look forward to your next visit!Be Well,Stuart Robinson,General Manager
Dear Norma, Thank you for the outstanding rating. I am thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Savannah Harbor Golf Resort & Spa. We look forward to your return and wish you all the best with your future travels.Be Well,Stuart Robinson,General Manager
Dear Guest, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to seeing you again on your next visit to the area.Be Well,Stuart Robinson,General Manager
Very nice stay. The shuttle service to the golf course was wonderful as was the ferry shuttle across the river to access downtown Savannah. I think having to pay for parking at the hotel as an already paying guest at the hotel is ridiculous.
Lynn
Stayed 3 nights in Jan 2024
10/10 Excellent
Ronald
Traveled with family
Jan 11, 2024
Liked: Cleanliness, staff & service, amenities
We stayed in river view queen room that had a balcony. Nice room but bathroom was very dark and lacked good lighting. Great pool with pool bar and jacuzzi. Overall a wonderful place to stay.
Ronald
Response from General Manager on Jan 11, 2024
Dear Ronald, Thank you for evaluating your stay at The Westin Savannah Harbor Golf Resort & Spa. We are glad to know you enjoyed your time with us and that you especially loved our thoughtfully crafted guestrooms with beautiful views, and excellent amenities. We appreciate all of your feedback, the positive as well as the things that would have enhanced your experience. It was a pleasure accommodating you, and I hope you will make us your home away from home whenever your travels bring you to our city. Be Well,Stuart RobinsonGeneral Manager
8/10 Good
Dana L
Jan 8, 2024
Dana L
Stayed 3 nights in Dec 2023
6/10 Okay
Erika
Traveled with partner
Jan 8, 2024
Disliked: Cleanliness, amenities
This is the only hotel on the river's other side. You need to take a water taxi to get to the other side. It appears that the hotel is short staffed. Our room didn't get cleaned for 4 days although I called twice to get the room cleaned and we didn't have the do not disturb sign on our door. The food was okay. I also purchased a romantic event on the river and it was not worth the money.
Erika
Stayed 5 nights in Dec 2023
Response from General Manager on Jan 9, 2024
Dear Erika, Thank you for choosing our resort for your Savannah visit. Please accept my apologies for the service shortfalls you experienced and for not meeting all your expectations. Your valuable comments will be shared with my associates, and I hope you will stay with us again so we can provide the exceptional hospitality you deserve.Be Well,Stuart RobinsonGeneral Manager
Dear Guest, Thank you for choosing us and for taking the time to post a review. Our unique downtown destination seamlessly combines urban accessibility with enhanced resort amenities, and it is great to know that we exceeded your expectations. It was a pleasure accommodating you, and I hope you will make The Westin Savannah Harbor Golf Resort & Spa your home away from home whenever your travels bring you to our city. Be Well,Stuart RobinsonGeneral Manager
Room 1612 has damp musty smelling come from bathroom vents
Brandon
Stayed 3 nights in Dec 2023
10/10 Excellent
deborah
Jan 1, 2024
deborah
Stayed 3 nights in Dec 2023
6/10 Okay
Ruben
Dec 31, 2023
Ruben
Stayed 2 nights in Dec 2023
Response from General Manager on Jan 2, 2024
Dear Ruben, Thank you for taking the time to rate your experience; we love that you could join us. However, I apologize if your stay was anything other than perfect. I would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and I hope to see you soon.Be Well,Stuart RobinsonGeneral Manager
10/10 Excellent
Myriam
Dec 30, 2023
Myriam
Stayed 1 night in Dec 2023
Response from General Manager on Jan 20, 2024
Dear Myriam, Thank you for the outstanding rating. I am thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Savannah Harbor Golf Resort & Spa. I look forward to your return and wish you all the best with your future travels.Be Well,Stuart RobinsonGeneral Manager
The pool was very nice. Loved the fire pits. Got in too late to do smores around the fire. I'm sure that's quite a lot of fun. We were not well informed when we checked in just handed a paper and was told to read the boat schedule or scan the codes. Not very helpful, the next morning the staff was excellent.
Ray
Stayed 1 night in Dec 2023
Response from General Manager on Jan 31, 2024
Dear Ray, Thank you for choosing us and for taking the time to post a review. We are glad you liked our enhanced amenities and had a wonderful time with us. Your feedback regarding the areas we could work on to strengthen our guest experience is much appreciated. It was a pleasure accommodating you, and I hope you will make The Westin Savannah Harbor Golf Resort & Spa your home away from home whenever your travels bring you to our city. Be Well,Stuart Robinson,General Manager
Dear David, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa and sharing your ratings with other travelers. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to seeing you again on your next visit to the area.Be Well,Stuart RobinsonGeneral Manager
The spa was not in the building. It’s a five minute shuttle.
ILDIKO
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 24, 2023
Dear Ildiko, Thank you for taking the time to share your review. We regret not meeting your expectations and your disappointment with the location of our Spa service. We are grateful for your patience, and we hope you will give us another chance to host you again. Be Well,Stuart Robinson,General Manager
Dear Jesse, Thank you for taking the time to share your experience at The Westin Savannah Harbor Golf Resort & Spa. Everything we do is designed to provide a revitalizing experience for our guests, and I am pleased that our thoughtful hospitality exceeded your expectations. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the Savannah area. Be Well,Stuart RobinsonGeneral Manager
8/10 Good
samir
Dec 19, 2023
samir
Stayed 1 night in Dec 2023
Response from General Manager on Dec 20, 2023
Dear Samir, Thank you for choosing us, and for taking the time to share your generous rating. Our unique downtown destination seamlessly combines urban accessibility with enhanced resort amenities, and it is great to know that you enjoyed your stay. It was a pleasure accommodating you, and I hope you will make The Westin Savannah Harbor Golf Resort & Spa your home away from home whenever your travels bring you to our city. Be Well,Stuart RobinsonGeneral Manager
Hotel staff was wonderfully pleasant, the room was clean, the bed was super comfy.
Tara
Stayed 1 night in Dec 2023
10/10 Excellent
Monica
Dec 17, 2023
Monica
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 19, 2023
Dear Monica, Thank you for the generous rating of our hotel. The Westin Savannah Harbor Golf Resort & Spa is energized by welcoming our guests to the Georgia area with spacious accommodations, excellent amenities, and a beautiful location. We are pleased you enjoyed your stay, and we hope you will come back to see us soon.Be Well,Stuart Robinson
10/10 Excellent
ragu
Dec 17, 2023
ragu
Stayed 3 nights in Dec 2023
Response from GENERAL MANAGER on Jan 7, 2024
Dear Ragu, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to seeing you again on your next visit to the area.Be Well,Stuart Robinson,General Manager