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Frequently Asked Questions
If I need to cancel my hotel reservation in Secret Rocks, will I receive a refund?
Yes! You'll find that most hotel room reservations are fully refundable provided that you cancel prior to the accommodation's cancellation deadline, which is usually within 24-48 hours of your check-in date. If your reservation is non-refundable, you might be able to still cancel and be given a refund within 24 hours of booking. Filter your search by fully refundable to find flexible hotel deals in Secret Rocks.
Where can I learn more about changing or cancelling my trip to Secret Rocks?
For more details about changing or cancelling your trip to Secret Rocks, head over to our customer service page.