"The minute I walked in the hotel I was met by an aggressive guy asking me what I wanted ! After explaining that I was there for check in ! He let me in. In less than a minute he informed me that I have no reservation since they stopped dealing with hotels.com! And in all cases they have not received an email from your end confirming the reservation. I insisted to get a room though since I have already prepaid for it and it was almost midnight.they insisted they are fully booked then magically...