Serpa Vacations from $1,009

Bed comfort was horrendous… Very basic bedding, two separate beds in both bedrooms and at no point were we asked if we needed a double bed. The mattresses were the most basic you can get. There were some very basic food items provided but not nearly enough. Have stayed at this resort a number of times before and the stay has mostly been acceptable but this time it was not what we had experienced previously.

Stayed here in August with my husband and 6 year old for 12 nights. The rooms are modern, clean and beds very comfortable. The pool was the highlight, it's huge, with 2 smaller kids pools. Plenty of sun loungers and nice fresh towels every day - so no need to bring any. The breakfast was fantastic! We paid for the buffet one evening which was very expensive and I wasn't impressed with the food at all. The Italian restaurant was nice but overpriced. The hotel is located next to the beach which is great but we discovered all of the sun loungers had reserved signs on them so we couldn't stay long with no shade. There really isn't much around the hotel at all, we ended up paying quite a bit to go into albuferia in the evenings. Overall we loved the hotel itself but wouldn't go back due to the location and very overpriced food and drinks.

Uma experiência incrível! Hotel maravilhoso, adoramos a estadia

This is a beautiful hotel in a great location. On arrival Delphine at reception was very warm,friendly and helpful. He greeted us warmly each day. The other reception staff were also wonderfully kind and helpful. The room was sparkling clean. The cleaners work particularly hard to maintain the cleanliness of the rooms daily. Janeth from the dining hall greeted us with a warm smile every morning that we went for breakfast. There is a great breakfast selection but will be slightly limited for those who are vegan. The pool isn’t huge but didn’t feel small either. Even with multiple families, there was enough space for everyone to have fun and play. I would say, they could do with having a few more sun loungers though.