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"Staff"

"Excellent location, Excellent staff, comfortable room, great hot water pressure, great toweks, comfortable bed and pillows, a lot of outlets and usb ports, quiet, great a/c. Only room for improvement is breakfast. Everything that should be hot is cold, not many choices for westerners. "

"Mandarin Oriental is rarely below superb. The rooms are exquisite. The service staff is phenomenal. Amenities are on spot. Just one dissapointment is that having given us an upgrade to a higher floor they didn't include the Club. It was a menial thing that the reception staff could have handled better. Or at least include the Petronas view. It was barely an upgrade. Completely different from The Prestige in Penang; they went all in but it is the Marriott experience. "

"Great hotel. Very comfy."

"Nice service "

"Clean room, good service "

"We had an excellent experience. I was a bit apprehensive travelling with an infant and a newborn but they made us feel so welcome. From the tent for my infant to the small amenities and friendly staff - it was one of the best stays that we have had. Highly recommend!"

".."

"Very good experience. Traders is near everything and has the buggy service to KLCC. The sky bar is on level 33 with the swimming pool, which strongly recommend to try. "