Luxury Room | Premium bedding, down comforters, pillowtop beds, individually decorated

Reviews of Shanghai Vintage Hotel Disneyland Branch

3 out of 5
Shanghai Vintage Hotel Disneyland Branch
Xuanzhong Road Pudong New District, NO.484, Shanghai, Shanghai

Reviews

9.8

Exceptional

Rating 10 - Excellent. 10 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

9.4/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emmanuel, Historic New Castle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm so in love with the room sophistications, completely computerize. CURTAINS,MUSIC,LIGHTS ETC. And classical vintage design.It's worth more than how much is cost daily,I will recommend anyone on a low budge and want to sleep better. The wild Animal Park is a few miles away and Disneyland as well. Don't miss out folks...
Stayed 4 nights in Apr 2024
Response from Vintage Hotel - Shanghai on Apr 5, 2024
Dear Emmanuel,Thank you very much for your positive feedback. We are delighted that you enjoyed the sophisticated design of our rooms, including automated curtains, music, lights, and other computerized features. Our classical vintage design aims to provide a unique and memorable experience for our guests.In addition, we offer many distinctive services such as 24-hour room service, customized travel advice, and complimentary shuttle services to make your stay even more enjoyable. We appreciate your recommendation to others. Our hotel's convenient location near the Shanghai Animal Park and Disneyland ensures that guests can easily access a variety of attractions during their stay.Thank you once again for choosing our hotel, and we look forward to welcoming you back soon.

10/10 Excellent

Rimon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager so friendly and helpful. He can speak English very well. He direction me for many places and help me with all my questions. Hotel very close to bus station to go to Disneyland resort and Shanghai animal park by taking a bus. And you can go to downtown by following the train station
Stayed 10 nights in Mar 2024
Response from Vintage Hotel - Shanghai on Apr 5, 2024
Dear Rimon,Thank you for your high praise of our hotel! We are committed to providing every guest with high-quality service and a comfortable stay. We hope you will choose to stay with us again on your next visit to China.Our hotel is conveniently located near the Shanghai Metro Line 16's Wild Animal Park Station, making it easy for you to quickly reach various attractions and commercial areas. Additionally, there are several options for ride-hailing services and bus stops nearby, making travel even more convenient.The Wild Animal Park Station on Metro Line 16 is just steps away from the hotel, accessible by bus. Upon reaching the subway station, you can easily travel to various parts of the city.There are several ride-hailing service providers in the area, allowing you to easily call a car at any time using a mobile app, which is very convenient and affordable.There are multiple bus stops around the hotel, with several bus routes passing through, making it easy for you to get around the city.There are many dining options nearby, including local specialty snacks and various restaurants to satisfy your different taste preferences.We hope the above information can help meet the needs of other guests. Thank you again for providing reference suggestions for other guests. If you come to Shanghai again, please let us know and we will be happy to serve you. Wishing you a pleasant and safe journey.

8/10 Good

Michael

Traveled with family and small children
Liked: Staff & service
I like this hotel. It is located in a new residential area in Pudong, approximately 30 minutes south of the Disney Resort and close to the Pudong Airport. The staff is helpful, flexible and friendly. A big plus for us, the hotel offers a morning shuttle service to the Disney Resort, with an evening return. The rooms are clean and comfortable. Breakfast is typical Chinese breakfast. I like the bathroom setup, which is roomy.
Stayed 2 nights in Feb 2024
Response from Derek on Feb 18, 2024
Dear Valued Guest,Thank you so much for sharing your wonderful experience at our hotel! We are delighted to know that our location in the vibrant new residential area of Pudong, along with the convenience of being near the Disney Resort and Pudong Airport, contributed positively to your stay.Your kind words regarding our staff's helpfulness, flexibility, and friendliness truly warm our hearts. It's fantastic to hear that our shuttle service to the Disney Resort added value to your visit, ensuring a hassle-free and enjoyable experience.We're also glad that the cleanliness and comfort of our rooms met your expectations, and that the spacious bathroom design was to your liking. It's great to hear that you enjoyed our typical Chinese breakfast, offering a taste of local cuisine.Your feedback is invaluable to us as it motivates our team to continue delivering exceptional service. We look forward to the opportunity to welcome you back in the near future for another memorable stay.Thank you once again for choosing us for your accommodations. If there's anything more we can do to make your next visit even more special, please don't hesitate to let us know.Warmest regards,[Derek Wu] [Hotel Manager] [Shanghai Vintage Hotel - Disneyland Branch]

10/10 Excellent

kenel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey friendly staff, very clean Hotel. Derrick was so helpful to me, he went above and beyond to help me get around Shanghai. I highly recommend this place, seriously!!! Thank you again Derrick, for everything you've done!!!
Stayed 7 nights in Dec 2023
Response from Vintage Hotel Team on Dec 28, 2023
Thank you sincerely for your esteemed recognition of our hotel. It's an honor that among the myriad choices in the Shanghai Disney-land area, you selected Shanghai Vintage Hotel, fostering a meaningful connection with us. Our interactions during your stay were akin to a friendship, marked by mutual assistance and enriching cultural exchanges. Your extensive experience and rich life journey are admirable, and your humility is truly inspiring. While I cherished the prospect of spending more time together, I understand and respect your commitments and plans. I am confident that our paths will cross again in the not-so-distant future. Once again, I extend my deepest gratitude for your acknowledgment and support of our hotel.

10/10 Excellent

Bekzod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its nice hotel and staff is great. The owner Derek is very helpful. Highly recommend it.
Stayed 2 nights in Dec 2023
Response from Derek Wu on Dec 27, 2023
Dear Bekzod,Warm greetings from the Shanghai Vintage Hotel-Disneyland and wild animal park branch. We are immensely thankful for your recent stay with us. It has been a profound pleasure to support and interact with you during these days. Your patronage and friendship are invaluable to us.At Shanghai Vintage Hotel-Disneyland and wild animal park branch, we proudly uphold a tradition of treating each guest with the warmth and care of a family member. It has been our great joy to share these beautiful moments with you.As you plan your future journeys, we eagerly anticipate the opportunity to welcome you back on your next visit to China. May you find continued success in your endeavors and abundant joy and fulfillment in your family life.With warm regards and best wishes [Shanghai Vintage Hotel-Disneyland Branch]

8/10 Good

shinji

Traveled with family
Liked: Staff & service
設備は古いですが、洋式トイレであり、シャワーや 手洗いの水流も満足なレベルでした。 周辺もスーパーやコンビニ、飲食店が多数有り、 困る事は無いです。 ただ、アクセスが悪く、タクシー移動が必須なので、 ウーバーを上手く使えないとそこは不便です。 ホテル自体は値段の割に満足いく施設なので、 お勧めです。
Stayed 6 nights in Mar 2024
Response from Derek wu on Mar 28, 2024
皆様の快適なご滞在を伺い、大変嬉しく思います。当ホテルの清潔で機能的な西洋式トイレとシャワーにご満足いただけたこと、また、周辺のスーパーマーケット、コンビニエンスストア、飲食店をお楽しみいただけたことを心から嬉しく思います。交通アクセスに関してご不便をお掛けしたことに深くお詫び申し上げます。実は、当ホテルは交通が大変便利で、地下鉄16号線の近くに位置しており、公共バス停や配車サービスもご利用いただけます。今後は、より詳細かつ便利な交通情報を提供し、お客様のご滞在をサポートして参ります。当ホテルをご推薦いただき、誠にありがとうございます。再度のご来館を心よりお待ちしております。We are delighted to hear that your overall stay was comfortable. We are gratified that you were satisfied with our clean and fully functional Western-style toilets and showers. Furthermore, we are pleased that you enjoyed the numerous supermarkets, convenience stores, and restaurants in the vicinity. We deeply apologize for any inconvenience caused by the transportation access. In fact, our hotel is very conveniently located near Subway Line 16, with easy access to public bus stops and ride-sharing services. Moving forward, we will commit to providing more detailed and convenient transportation information to support your stay. Thank you for recommending our hotel. We eagerly anticipate your next visit.

10/10 Excellent

Yuri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても親切でした。 ホテルの内装はとても綺麗で、若者向けです。 トイレも洋風便座なので安心しました。水周りも綺麗ですし、タクシー移動でしたらあまり立地も気になりませんでした。 ホテルとは関係ないですが、私が携帯を上海に落としてしまった際も、スタッフの方々が心配して、結果携帯を取り戻すことも出来ました。とても感謝しています。スタッフの皆さんとても親切でこんなに色々してくれるホテルは私自身初めてでおもてなしでは上海ナンバーワンなのではないでしょうか。
Stayed 3 nights in Mar 2024
Response from Derek Wu on Mar 18, 2024
まず始めに、当ホテルのスタッフ一同を代表して、心からの感謝を申し上げます。内装の美しさ、清潔さ、そしてスタッフのサービスに対して高い評価をいただき、大変光栄に思います。私たちは、すべてのお客様に温かく快適な滞在を提供し、親切で丁寧なサービスを心がけています。お客様が携帯電話を紛失された際に、当ホテルのチームが迅速に対応し、無事にお手元にお戻しできたことを大変嬉しく思います。この出来事は、私たちのチームがお客様のニーズにどれだけ気を配り、問題解決にあたっているかを示しており、私たちのサービスの精神を体現しています。当ホテルを上海での第一の選択肢として、そして貴重な体験を他の人と共有していただけることを深く感謝しております。お客様からのご支持と推薦は、私たちにとって非常に重要であり、サービス向上のための原動力となっています。近い将来、再びお迎えできることを心から楽しみにしております。次回ご来館の際も、新たな素晴らしい体験をご提供できることを信じております。さらなるご提案やご期待がございましたら、いつでもお気軽にお寄せください。ご支援とご認識に心より感謝申し上げます。お元気でお過ごしください。First and foremost, on behalf of all the staff at our hotel, we would like to express our heartfelt gratitude. We are extremely honored to receive high praise for the beauty and cleanliness of our interiors, as well as our staff's service. We are committed to providing a warm and comfortable stay for all our guests, with kind and meticulous service.We are very pleased that our team was able to respond quickly when you lost your mobile phone and that we could safely return it to you. This incident demonstrates how attentive our team is to our guests' needs and our commitment to solving problems, embodying the spirit of our service.We deeply appreciate that you chose our hotel as your first option in Shanghai and that you are willing to share your valuable experience with others. Your support and recommendation are extremely important to us and serve as a driving force for improving our services.We are sincerely looking forward to welcoming you again in the near future. We believe we can offer you new and wonderful experiences on your next visit. If you have any further suggestions or expectations, please feel free to contact us at any time.We are profoundly grateful for your support and recognition. Wishing you good health and happiness.

10/10 Excellent

Kano

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
かなり遅い時間にチェックインしましたが、私たちが理解しやすいよう注意事項を丁寧に説明していただきました。また、旅行中に困ったことは全て教えてくれて、行きたいお店への行き方まで事前に調べてくださいました。旅行中不安なこと全て聞きましたが、丁寧かつ迅速にご対応していただき、本当に助かりました。 このホテルの方のおかげで、安心して旅行できたので、より楽しめました! ホテルのお部屋も広く、綺麗で居心地よかったです。フロントのお姉さんたちが、朝や帰ってきた時に挨拶してくれたのも嬉しかったです。機会があればまた泊まりたいと思います! ありがとうございました♪
Response from Derek Wu on Mar 18, 2024
Thank you very much for choosing our hotel and for your high praise of our services and facilities; we are deeply grateful. We are delighted to learn that, despite your late check-in time, our staff was able to provide clear and understandable instructions to facilitate a smooth check-in process. We are also pleased to hear that our services, from answering all your travel-related queries to researching directions to shops you wished to visit, added value to your journey.Our aim is to ensure every guest feels at ease during their stay, experiencing the warmth of home. Your feedback affirms that our efforts have been worthwhile. We are very glad to hear your appreciation for the spaciousness, cleanliness, and comfort of the rooms, as well as the friendly greetings from our front desk staff. These positive comments are a great encouragement and motivation for us.We look forward to welcoming you back and promise to deliver even higher quality services to make your next stay even more memorable and enjoyable. Thank you once again for your support and recognition.ご滞在いただき、またこのような温かいご感想をお寄せいただき、心より感謝申し上げます。お客様の貴重なお時間をいただき、私たちのサービスや施設についてのご評価を頂戴し、大変嬉しく思っております。遅い時間のチェックインにも関わらず、ご理解いただけるよう丁寧な説明を心掛けたこと、また、お客様の旅の不安を解消し、楽しい時間を過ごしていただくためのサポートをさせていただいたことが、お役に立てたようで何よりです。私たちの目指すは、お客様に安心してご滞在いただき、旅の思い出をより豊かなものにすることです。お部屋の快適さや清潔感、フロントスタッフの対応についてもお褒めの言葉をいただき、大変嬉しく思います。お客様にとって心地よい空間を提供できたこと、そして、スタッフとのふれあいが、旅の一部としてポジティブな影響を与えたことを知ることができ、私たちも大きな喜びを感じております。再度のご来訪を心よりお待ちしております。次回も、お客様にとって忘れられない滞在となるよう、最高のサービスを提供させていただくことをお約束いたします。ありがとうございました。

10/10 Excellent

Yu Pei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
謝謝老闆熱血的協助及幫忙,飯店太舒適了,下次還會來入住
Stayed 4 nights in Mar 2024
Response from Derek wu on Mar 11, 2024
感谢您对酒店的认可和支持,短短的几天相处,能看出您是一位非常热爱生活的人,希望在您下次的上海行程中,我们依旧能够为您提供更加优质的服务,期待不远的将来能够再次与您见面。欢迎您随时回家看看。祝您工作顺利,身体健康,万事顺意。