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Reviews of Holiday Inn Express Shanghai Jiading New City, an IHG Hotel

3 out of 5
Holiday Inn Express Shanghai Jiading New City, an IHG Hotel
No. 2546-2552 2556-2562 Huyi Rd, Jiading District, Shanghai, Shanghai

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 2 out of 2 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Jinfu

Disliked: Cleanliness, staff & service, property conditions & facilities
There are 3 untrue information on the hotel description including map location, nearby, and getting around. When I found out the hotel is not located at Xuhui and cannot get there by metro, I asked to cancel and refund, but cannot get refund. It is luck for us to find out the errors early and get into trouble at night with luggage.
Stayed 3 nights in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The wrong location was shown on the link of google map. In spite of It is not walking accessible hotel, but the information is not correct as 7 minutes from metro station. This is first case after I traveled with Expedia from 2014, more than 30 nights stay. Further worth, I contacted several times about this and report cancel due to unable access, but no contact and explanation is done as of today, holiday inn group has more than 10 hotel in Shanghai and the data on Expedia is incredible. Booking through Expedia is not commendable but Holiday inn official site. Holiday inn and Expedia need quick reply to me.
Stayed 1 night in Dec 2019