Indoor pool, outdoor pool
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Reviews of Luccombe Manor Country House Hotel

3 out of 5
Luccombe Manor Country House Hotel
11 Popham Road, Shanklin, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 118 out of 246 reviews" "
Rating 8 - Good. 89 out of 246 reviews" "
Rating 6 - Okay. 26 out of 246 reviews" "
Rating 4 - Poor. 9 out of 246 reviews" "
Rating 2 - Terrible. 4 out of 246 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nilda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent staff service, value for money, food is great !!!
Stayed 3 nights in Jan 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. Staff were exceptional. Polite kind and courteous. Room was great. Spacious and well appointed. The facilities in the hotel next door were marvellous. The indoor pool was just a haven of tropical tranquility. Breakfast beautifully presented.
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, room comfort
We had a great stay.
Ultra dog friendly, but that shouldn’t put off non-dog lovers. Lovely staff. Excellent breakfast. Only complaint…..very tiny bathroom. (Room 21).
Stayed 3 nights in Nov 2023

10/10 Excellent

Christopher

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! Loved the pet friendly spaces. Highly recommended.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isle of Waight Family Trip
Very nice hotel. Attentive and helpful staff. Breakfast was excellent. Great selection and quality food.
Stayed 1 night in Oct 2023

10/10 Excellent

Katherine

Stayed 1 night in Oct 2023

6/10 Okay

Chirag

Stayed 2 nights in Oct 2023

10/10 Excellent

Irena

Stayed 1 night in Sep 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight getaway
Great service (especially the breakfast!) and a very lovely and convenient location but paper thin walls and a miniscule shower. The handrails and bannisters were dirty and sticky. Cobwebs on interior of the windows show they had not been dusted for many months.
Stayed 1 night in Sep 2023

6/10 Okay

Lazarus

Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a delightful location, Luccombe Manor was easy to find, overlooking some stunning cliff top scenery. There is a large car park, and we were warmly welcomed on our first day and shown to our lovely room. We had room 7, which was a “standard” room, south/west facing. It had a nice big window and although it looked out over a flat roof, you were able to see the sea. Comfortable bed, plenty of drawers and wardrobe space, and a nice sized shower room. Mini toiletries were provided, as were tea and coffee making facilities, including a regular supply of tasty biscuits. Breakfast was splendid spaced out in their conservatory and dining room. Buffet style for cereals, plentiful fruit, toast, pastries etc, and on order you could enjoy a delicious Full English (including vegetarian option) Evening meals could be taken at the next-door sister hotel, which were also lovely. We enjoyed a couple of lunches, which could be enjoyed anywhere in the grounds. Drinks could also be had anywhere (but plastic glasses were used by the pool areas) Everything was reasonably priced. We loved that there was lots of spaces to sit outside (and in) close to or away from others. The swimming pool was lovely, and you could use it at the sister hotel as well as their indoor pool and sauna. Pool towels were provided. At all times the staff were friendly and helpful and always wanted to chat. Very dog friendly but not nice if people allow their dogs to yap!
Stayed 7 nights in Sep 2023

10/10 Excellent

Malcolm

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Term Break
Excellent service. Great location with great views. Staff very friendly and helpful. Rooms are comfortable and food is of a very good standard. Very good range of facilities in both hotels. Lots of people but you can still have your privacy. Very dog friendly
Stayed 5 nights in Jul 2023

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, cleanliness throughout the hotel, excellent breakfast choices and very good facilities, especially indoor and outdoor pools, at the hotel and its linked neighbour hotel. We enjoyed our stay very much.
Stayed 6 nights in Jul 2023

10/10 Excellent

keith, Kent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A friendly place to stay in a beautiful location
Stayed 2 nights in Jul 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

howard

Liked: Staff & service
Disliked: Property conditions & facilities
Overall the property while seemingly appealing in photos, lacks any real charm. The rooms are terribly small. The amenities are bare & the restaurant makes you feel as though you are in a plush cafeteria It’s a mid air collision with the 1950s , right down to the rickety floors and bland coffee.
Stayed 2 nights in Jun 2023

10/10 Excellent

Michael

Stayed 1 night in Jun 2023

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and REALLY doggy friendly. All in all an excellent hotel.
Stayed 2 nights in May 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just minor suggestions
We stayed for only two nights but found the room both comfortable and generally well equiped. It could do with a coat rack in the room lobby and the bathroom mirror though lit misted up so was unusable after the shower was used.
Stayed 2 nights in May 2023

8/10 Good

Nisha

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2023

10/10 Excellent

ZAINUL ABEDEEN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent English breakfast and staff ( who always greet you with smile)
Stayed 2 nights in Apr 2023

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2023

10/10 Excellent

a k Haris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIFIC
Terrific holiday, terrific town, terrific hotel, terrific service, terrific brekkie, everything you really need.
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comment
Overall it was very good. Our only comment would be that the adjoining walls were a little thin. This didn't bother us unduly as our nieghbours weren't too noisy - it was mostly running and splashing water. It wouldn't deter us from staying again.
Stayed 2 nights in Apr 2023

10/10 Excellent

SL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summary
Very clean room, very comfortable with amazing sea views. Breakfast was very nice also.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel got excellent sea views, facilities like indoors swimming pool , jacuzzi, sauna and bar. The staff very helpful and accommodating for their guest needs. A Place to relax and very quite especially after a long walk in the island. I will definitely return to this hotel. Highly recommended
Stayed 2 nights in Mar 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

David

Stayed 2 nights in Feb 2023

10/10 Excellent

Susan

Stayed 2 nights in Feb 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will definitely stay again
The room was very nice & clean , the bed was very comfortable the staff were very nice & polite & a great breakfast with lovely sea views
Stayed 1 night in Feb 2023

10/10 Excellent

Ken

Stayed 2 nights in Feb 2023

6/10 Okay

David

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Average hotel
Nice location hotel, rooms average only down side was breakfast was ignored by staff they were busy chatting to each other so left after waiting with no hot drink or food wont return
Stayed 1 night in Feb 2023

4/10 Poor

Edith

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was very dirty the carpet in the room had stains and was dirty
Stayed 13 nights in Feb 2023

10/10 Excellent

Sunil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay.
We really like the service provided by the staff . Especially restaurant staff Annie she is amazing service lady. Wonderful smiley ☺️ face in the morning.
Stayed 2 nights in Feb 2023

10/10 Excellent

Katy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
Superb hotel loverly views and food was excellent as was staff helpfulness and friendliness
Stayed 3 nights in Sep 2022

10/10 Excellent

Lorraine

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is a truly dog friendly hotel.
Stayed 2 nights in Sep 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
What an amazing stay The check in was smooth and staff very friendly and helpful Our rooms all though not all high tech were very clean and comfortable and a good size had everything you needed . The breakfast was outstanding all you could possibly want the choice of cold things was extensive and the cook to order was delicious.All the food was of great quality. The building and ground s are lovely made all the better by having a pool and hot tub . With amazing views.
Stayed 5 nights in Sep 2022

10/10 Excellent

stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a wonderful cliff top location. Easy walk to many restaurants. (Pavarotti’s was great!)
Stayed 3 nights in Sep 2022

10/10 Excellent

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property with great parking right in centre of Shanklin. Breakfast was fantastic. Very comfortable and a great base for looking around.
Stayed 2 nights in Sep 2022

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there was a lovely choice at breakfast and the staff were very polite. will stay there again. peaceful and relaxing
Stayed 7 nights in Sep 2022

10/10 Excellent

Anne

Stayed 3 nights in Sep 2022

8/10 Good

Swati

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 2 nights in Aug 2022

8/10 Good

paul, Gloucester

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
The two properties are beautifully set on the cliff top with wonderful views. The hotel and staff were all very 'pet friendly' and we had a greta time
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
When we arrived we were pleased with our selection. Rooms good, food good however there was a considerable amount of dust on lights, window sills and skirting boards etc throughout the hotel.
Stayed 7 nights in Aug 2022

8/10 Good

Yue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good stay would stay again.
We had a lovely stay at Luccombe Manor. The staff were friendly and helpful. The room was fine.The breakfast menu was good and the quality of the produce was also good. The only small disappointment was the quality of the bed pillows they could defiantly use a refresh.It was lovely to be so close to Shanklin Old Village even though the path was hilly.
Stayed 4 nights in Aug 2022