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Reviews of Grandstay Residential Suites Hotel - Sheboygan

2.5 out of 5
Grandstay Residential Suites Hotel - Sheboygan
708 Niagara Avenue, Sheboygan, WI

Reviews

8.6

Excellent

Rating 10 - Excellent. 432 out of 794 reviews" "
Rating 8 - Good. 221 out of 794 reviews" "
Rating 6 - Okay. 78 out of 794 reviews" "
Rating 4 - Poor. 41 out of 794 reviews" "
Rating 2 - Terrible. 22 out of 794 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Newer compared to area
Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Stayed 1 night in Apr 2024
Response from Fannie on Apr 23, 2024
Thank you, Scott, for leaving a review. We are glad to see you enjoyed your stay. We hope to see you soon.

10/10 Excellent

Sherrie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Fannie on Apr 23, 2024
We appreciate that you took the time to leave us a review. We are happy you see you enjoyed your time with us. Thank you for being a wonderful guest.

10/10 Excellent

Andrea

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Fannie on Apr 23, 2024
Thank you for leaving us a review. We are glad to see you enjoyed your stay with us. We hope to have the opportunity to host you again.

8/10 Good

David

Business traveler
Liked: Cleanliness, property conditions & facilities
Large rooms
Stayed 1 night in Apr 2024
Response from Fannie on Apr 18, 2024
Thank you, David, for leaving us a review. We are glad you enjoyed your stay with us and the accommodations we have to offer.

10/10 Excellent

Mariiana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location of the property was excellent, within walking distance from shopping, restaurants and the Lake.
Stayed 1 night in Apr 2024
Response from Fannie on Apr 15, 2024
Thank you taking the time to leave us a review. We are glad to hear that you enjoyed your stay with us and the local Sheboygan area. We hope to have the pleasure to host you again.

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to, friendly staff and good location
Stayed 1 night in Apr 2024
Response from Fannie on Apr 10, 2024
Thank you for taking the time to leave us a review. We are glad to see you enjoyed our location and accommodations. We look forward to having you back as our guest in the future.

10/10 Excellent

Faith

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms, quiet location even though it’s downtown. Friendly staff
Stayed 2 nights in Apr 2024
Response from Fannie on Apr 10, 2024
Thank you for leaving us a review. We are glad to see that you enjoyed your stay with us. We strive to make every stay comfortable for every guest. Thank you for being a wonderful guest. We hope to see you again soon.

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room had an odd set of dual switched overhead lights and lamp on the bed room. Front desk was able to give us some guidance that helped us figure things out. The kitchenette area was well equipped. Had our stay been for more than just two nights I'm sure we would have made full use of it. It is convienently located and close to many attractions.
Stayed 2 nights in Mar 2024
Response from Fannie on Apr 10, 2024
We appreciate your feedback. We are happy to see that you enjoyed our location and accommodations. We hope to see you again.

8/10 Good

Rodger

Business traveler
Liked: Cleanliness, property conditions & facilities
Met my needs. Friendly staff.
Stayed 3 nights in Mar 2024
Response from Fannie on Apr 10, 2024
Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities
Downtown to several things to see and do
Stayed 1 night in Mar 2024
Response from Fannie on Mar 21, 2024
We appreciate your feedback. We are glad to see you enjoyed your stay and the surrounding area. We hope to have the pleasure of hosting you again.

6/10 Okay

Tracey

Room was dark and our upgraded room had double size beds instead of the queen we paid for
Stayed 1 night in Mar 2024
Response from Fannie on Mar 21, 2024
Thank you, Tracey, for leaving us a review. We do apologize for any inconveniences during your stay. All The beds in the hotel are kings and queens with the exception of the bed that pulls out from the couch. Thank you for being a wonderful guest and we hope to see you again soon.

6/10 Okay

Sheila

Business traveler
Liked: Cleanliness, property conditions & facilities
It was a clean hotel and Comfy bed . I was surprised However that for the price I paid I never saw housekeeping once. So I was a little disappointed that when I came back every day there weren’t any fresh towels or any basic housekeeping.
Stayed 3 nights in Mar 2024
Response from Fannie on Mar 21, 2024
Thank you for taking the time to write us a review. We are glad to see you enjoyed your stay with us. We would have been more than happy to replenish any towels or take care of any housekeeping needs upon request. Thank you for being a wonderful guest and we hope to see you again soon.

10/10 Excellent

Christi

Stayed 1 night in Feb 2024
Response from Fannie on Mar 21, 2024
Thank you for taking the time to leave us a review. We are glad to see you enjoyed your stay with us. We hope to see you again soon.

6/10 Okay

Rebecca

Stayed 2 nights in Feb 2024
Response from Fannie on Feb 21, 2024
Thank you, Rebecca, For your feedback. We would like to hear more about your experience so we can learn from it and make every stay better than the last.

6/10 Okay

Debra

Traveled with family
Location was great as we were visiting our daughter who was working with a company as a co-op student. We were VERY close to her location, which was why we picked the property. Enjoyed being part of downtown and near the lake. Hotel was clean, but rooms were dated.
Stayed 1 night in Jan 2024
Response from Fannie on Feb 21, 2024
Thank you, Debra, for your feedback. We are pleased to say that are we continuing to update our property. we are very happy with how far we have come and to see the future updates as we complete them.

10/10 Excellent

Debra

Liked: Cleanliness, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Jan 2024
Response from Fannie on Feb 1, 2024
Thank you for your feedback. We are glad to hear that you enjoyed your stay with us. We you stay with us again in the future. Thank you for being a wonderful guest.

4/10 Poor

Jeffrey

Business traveler
Liked: Cleanliness, amenities
I liked the cleanliness of the hotel. Unfortunately like others have said the beds aren't that comfortable. While eating the hot breakfast, I was harassed by staff insinuating I wasn't actually staying there. Apparently with the low income housing across the street and 3 registered sex offenders 1 block away, they have security issues. Definitely NOT a place I would bring the kids.
Stayed 1 night in Jan 2024
Response from Fannie on Feb 1, 2024
Thank you for leaving us a review. We apologize for the inconvenience during your stay. It definitely was not our intention to make you feel harassed. We take the safety of our guests very seriously and we are located downtown for the convenience factor. Situations like this are not an everyday occurrence.

10/10 Excellent

Holly

Stayed 2 nights in Jan 2024
Response from Fannie on Feb 1, 2024
Thank you for taking the time to leave us a review. We are glad to see you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Daniel, Marina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Fannie on Jan 22, 2024
Thank you, Daniel, for taking the time to leave us a review! We are glad to see you enjoyed your stay with us. Thank you for being a wonderful guest and we hope to see you again soon.

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Fannie on Jan 15, 2024
Thank you, Daine, for taking the time to leave us a review. We are glad to see you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Thank you
Thank you for putting our family on the same level. Hotel was nice and clean.
Stayed 3 nights in Jan 2024
Response from Fannie on Jan 15, 2024
Thank you for taking the time to leave us a review. We are glad to see that you enjoyed your stay with us and the accommodations we had to offer your family. We hope that we have the opportunity to host your family again.

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, room comfort
Very nice suite and good location
Stayed 1 night in Jan 2024
Response from Fannie on Jan 11, 2024
We appreciate the feedback. We are glad to see you enjoyed your stay with us and the location of the hotel. We hope to have the pleasure of hosting you again.

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, property conditions & facilities
Affordable
Stayed 1 night in Jan 2024
Response from Fannie on Jan 11, 2024
Thank you for leaving us a review. We are glad to offer affordable accommodations for short- and long-term guests. We hope to see you again soon.

10/10 Excellent

Juan

Stayed 3 nights in Jan 2024
Response from Fannie on Jan 11, 2024
Thank you for leaving us a review. We appreciate the feedback. We hope to see you again soon.

8/10 Good

LeeAnn

Traveled with family
Liked: Cleanliness, room comfort
Everything was good. The only thing is the bed was a bit uncomfortable but it was still a nice hotel. I would stay there again.
Stayed 1 night in Jan 2024
Response from Fannie on Jan 8, 2024
Thank you for your feedback. We are glad to see you enjoyed your stay with us. We hope that you continue to stay with us when you are in town.

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Fannie on Dec 26, 2023
Thank you, Justin, for leaving us a review. We are glad to see you enjoyed your stay with us. We hope you stay again soon. Thank you for being a wonderful guest.

10/10 Excellent

Mick

Stayed 1 night in Dec 2023
Response from Fannie on Dec 13, 2023
Thank you, Mick, for leaving us a review. We are glad to see you enjoyed your stay with us. We hope you stay again soon. Thank you for being a wonderful guest.

6/10 Okay

JOHN

Traveled with family
Liked: Cleanliness, property conditions & facilities
Breakfast timings listed 6am-10am. Two day in a row. Hot breakfast not there at 9am. Other items not filled when empty.
Stayed 3 nights in Dec 2023
Response from Fannie on Dec 13, 2023
Thank you for writing us a review. We apologize for any inconveniences during your stay and hope the rest of your stay was good.

8/10 Good

dennis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a 2 bedroom suite which is perfect for a family. 2 bedrooms and a pull out couch. Clean on comfy, only drawback was the bathroom floor needs replacing-broken tile. Breakfast was good. Thanks
Stayed 1 night in Dec 2023
Response from Fannie on Dec 13, 2023
We appreciated your feedback and are glad you enjoyed your stay. We plan on getting the bathroom floors redone in the near future. Thank you for being a great guest.

8/10 Good

Jeremy

Stayed 1 night in Dec 2023
Response from Fannie on Dec 26, 2023
Thank you, Jeremy, for leaving us a review. We are glad to see you enjoyed your stay with us. We hope you stay again soon. Thank you for being a wonderful guest.

4/10 Poor

Kristina

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Fannie on Dec 13, 2023
Thank you for taking the time to leave us a review and choosing to stay with us. We apologize for any inconveniences during your stay.

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, property conditions & facilities
We always stay here when visiting Sheboygan.
Stayed 4 nights in Nov 2023
Response from Fannie on Dec 13, 2023
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay. Thank you for being a great guest and we look forward to seeing you again soon.

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Fannie on Nov 22, 2023
Thank you for taking the time to write us a review. We are glad you enjoyed your stay with us!

4/10 Poor

Galen

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Fannie on Nov 22, 2023
Thank you for your feedback. We would like to know how we could have made your stay better. We strive to make every stay better than the last. We would appreciate being able to learn from our mistakes.

10/10 Excellent

Alexandra

Stayed 1 night in Nov 2023
Response from Fannie on Nov 22, 2023
Thank you for leaving us a review. We are glad you enjoyed your stay.

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, amenities
It was in a quiet neighborhood. The hotel was kept up and very clean.
Stayed 2 nights in Nov 2023
Response from Fannie on Nov 13, 2023
Thank you for choosing to stay with us. We are glad that you enjoyed your experience with us. Thank you for leaving us a review.

10/10 Excellent

Mark

Liked: Cleanliness, room comfort
Enjoyed our stay
We a nice stay, location was great and the hotel was in good condition and clean.
Stayed 1 night in Oct 2023
Response from Fannie on Nov 13, 2023
Thank you for your feedback. We are glad that you enjoyed your stay and the location. We hope that we see you again.

8/10 Good

Leo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and quiet in a great part of town that was easy distance from everywhere we needed to go.
Stayed 1 night in Aug 2023
Response from Fannie on Nov 13, 2023
Thank you for choosing to stay with us. We are glad that you enjoyed your stay. We appreciate your feedback and hope you stay with us again.

10/10 Excellent

Weselley

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
its great they built this place a block off Main Street and there are lots of restaurants and shops there nearby, nice part of town! nice new hotel, large rooms with a full kitchen. Friendly staff as well
Stayed 1 night in Oct 2023
Response from Fannie on Nov 13, 2023
Thank you for taking the time to leave us a review. We appreciate the feedback you provided and are glad you enjoyed your experience with us.

10/10 Excellent

Brandi, Kenosha

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Fannie on Nov 13, 2023
Thank you, Brandi, for leaving a review. We are glad you enjoyed your stay with us. Thank you for choosing to the Grandstay for your hotel needs.

10/10 Excellent

Bryan

Stayed 1 night in Oct 2023
Response from Fannie on Nov 22, 2023
Thank you for your feedback. We are glad to see you enjoyed your stay. Happy Holidays to you and your family.

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and the building, overall, was very quiet. I usually dislike staying in hotels due to noisy hallways, or slamming doors, or loud people especially at night. I didn't see, or hear, any of this. All staff I encountered were very friendly and helpful. Thank you!
Stayed 2 nights in Oct 2023
Response from Cassidy on Oct 27, 2023
Thank you for your wonderful feedback. We are happy to see you enjoyed all aspects of your stay! We hope we get the chance to host you again. Thank you for being a wonderful guest!

10/10 Excellent

Herman

Stayed 1 night in Oct 2023
Response from Fannie on Nov 13, 2023
Thank you for leaving us a review. We are glad you enjoyed your stay. We hope to see you again.

6/10 Okay

Kelly

Traveled with group
Liked: Cleanliness
Not for light sleepers
Very poor sound control in this hotel; kept awake till 1:00 am by people on floor above ours. Also TV in living room far too loud in bedroom. Front desk very unfriendly both at check in and check out. No smiles/friendliness. Breakfast mediocre. Tiles in bathroom floor cracked.
Stayed 1 night in Oct 2023
Response from Fannie on Oct 27, 2023
Thank you, Kelly, For your feedback. We try hard to please every guest. Unfortunately, we are all human and sometimes fall short. We have updated a lot of the hotel and are continuing to do so. We hope to start the tile project very soon. We apologize that your stay was less than grand and thank you again for your feedback.

10/10 Excellent

Dawn

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Fannie on Oct 27, 2023
Thank you for taking the time to leave us a review. We are glad that you enjoyed your stay.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, room comfort
Book it!
Awesome place to stay!
Stayed 1 night in Oct 2023
Response from Cassidy on Oct 27, 2023
Thank you for taking the time to leave us a review. We appreciate the feedback. We are glad that you enjoyed your stay with us! We hope you visit sheboygan again soon.

10/10 Excellent

Rachel

Liked: Cleanliness, room comfort
Reasonable pricing rooms very nice
Stayed 1 night in Oct 2023
Response from Fannie on Oct 27, 2023
Thank you for taking the time to leave us a review. We are glad that you enjoyed your stay with us! We hope to host you again soon.

10/10 Excellent

Cynthia

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Fannie on Oct 10, 2023
Thank you for your feedback. We are happy to hear that your stay was grand. Thank you for choosing us for your hotel needs.

8/10 Good

Denes

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice, quiet place. Spacious small, clean apartment. I had good coffee and a cold breakfast, but the hot part of the breakfast was terrible. Saggy potato cake, dry scrambled egg, and some sausage mixed with something that smelled spoiled. Besides this I recommend.
Stayed 1 night in Oct 2023
Response from Fannie on Oct 10, 2023
We appreciate your feedback. We are glad to see that most of your stay was great. We do apologize for any inconveniences during your stay. We work hard to make sure that every say is outstanding. Unfortunately, we are all only human and sometimes fall short. Thank you for bringing the issues with breakfast to our attention and being a wonderful guest.