Shiro Vacations from $278

Visiting Galveston for the first time and decided to stay at this hotel as it was close to all of our planned excursions. We had a problem with the shower curtain smelling VERY musty so we called the front desk for about 15 minutes with no answer. Finally had to just go down and ask for a new one which they gave us but it made us feel like the rooms weren’t being cleaned thoroughly. We also found old flower petals under the sink from a past guest. The elevators were broken all weekend so waiting for the ONE working one was frustrating for everyone. There was also a water leak in the room with the ice machine so filling up our small cooler in a puddle was gross but it dried up by the last day. I will say the view from our room was beautiful and front desk staff was helpful. Overall this hotel needs a better maintenance team FOR SURE! It’s such nice area and the views are great but lack of maintenance keeps this hotel from getting 5 stars from me.

Rosa checked me in and out and she was super inviting and friendly now I’m not one of those people who typically asked for much of anything so I can’t say she went above and beyond, but I believe she would have if I needed to it rained so I didn’t go in the pool so I can’t speak much on it didn’t go in the gym, but the room is nice just far enough out of the city but definitely rent a car if you plan on being downtown

I could not have been more pleased with my stay! I have already booked 2 more stays at this lovely hotel. The staff was phenomenal. Friendly, helpful, and kind. I was in Houston for care at MD Anderson Cancer Hospital and the staff made every effort to keep me comfortable and make every second perfect for me. The food is spectacular and the pool is wonderful. I cannot wait to go back!!

A great place to stay

Everything was great, thanks!