Simmerath Vacations from $1,304

We had a room with two beds. Beds were comfortable but yoo small. Staff very professional and friendly Will come back to Novotel

Ambience, convenience of location

The room was spacious and clean and the amenities were on par with expectations with the exception of tea making facilities as listed on Expedia - there was a coffee pod machine but no tea bags or a spoon for stirring in sugar. Also the breakfast buffet was expensive at $27 Euro - I only want some cereal and toast so was not prepared to pay that. The hotel staff was helpful if approached but not readily available otherwise. I have never been asked to pay a fee for luggage storage so was surprised there was a charge for this even though I didn’t need to use the service on this visit. I booked this hotel as it mentioned daily room housekeeping but was not aware until I left that this was something only done if you make a special request. This hotel seemed to be transitioning to an online service portal for checkin and all other services and I got the feeling that the staff were not all that comfortable with the system yet. Overall, a good clean hotel in a great location.

Overall good experience

Clean and quiet rooms, helpful and courteous staff, excellent breakfast, convenient courtyard parking. Step outside and immediately next door you’ll find one of the original Roman towers. It’s a short walk to the cathedral and train station, many restaurants and cafés.