Reception

Reviews of AmericInn by Wyndham Sioux City

2.5 out of 5
AmericInn by Wyndham Sioux City
4230 S Lewis Blvd, Sioux City, IA

Reviews

8.2

Very Good

Rating 10 - Excellent. 364 out of 872 reviews" "
Rating 8 - Good. 295 out of 872 reviews" "
Rating 6 - Okay. 108 out of 872 reviews" "
Rating 4 - Poor. 69 out of 872 reviews" "
Rating 2 - Terrible. 36 out of 872 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Close to events
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Kim, We appreciate your feedback on our hotel's convenient location near events. We strive to offer a prime location for our guests to enjoy their stay to the fullest. Should you have any further comments or require assistance, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us.

10/10 Excellent

Trudy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and clean
Stayed 1 night in Apr 2024
Response from Manager on Apr 15, 2024
Hello Trudy,We appreciate your positive feedback on the cleanliness of our hotel. Our team works diligently to ensure a comfortable stay for all our guests. Should you have any further feedback or need assistance, please do not hesitate to reach out to our management team.

2/10 Terrible

Nathan

Traveled with partner
Disliked: Staff & service, property conditions & facilities
No bugs and the room seamed clean. Room was dark and furniture was worn down. Only had one ice machine and it did not work. Some of the staff did not speak English. Overpriced for the stay.
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Nathan, We appreciate your feedback on the cleanliness of the room. Rest assured, we will share your comments about the room condition with our team for further improvement. Your input on the ice machine and staff communication will be addressed internally. Thank you for bringing these to our attention.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 7, 2024
Hello Mark,We are delighted to hear that you had a wonderful stay at our hotel! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back soon!

4/10 Poor

Dennis, Sumner

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Be aware, the free wireless applies only to cell phones. Never stayed in a hotel anywhere where it was necessary to make a call and then enter a lengthy PW number to get access to the internet with a laptop. Ice machine was not working. Looked like it had not been working for some time. Of course I was told they then called to have someone to repair after we were leaving. The cleaning team used cleaning items that left an unsatisfactory odor that hung in the air. You may need to do stretches before you use the stool which was perfect height for a five year old.
Stayed 1 night in Mar 2024
Response from Manager on Mar 18, 2024
Hello Dennis, We regret to hear about the inconveniences you encountered. Please note that the free wireless is optimized for cell phones for security reasons. We have since addressed the ice machine issue promptly. Our housekeeping team will be reminded to ensure pleasant scents are used in cleaning. We'll also consider your feedback regarding the stool height for future improvements.

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent. Maids did a good job.
Stayed 3 nights in Mar 2024
Response from Manager on Mar 12, 2024
Hello Kevin,We are pleased to hear that you found our staff to be excellent and that our housekeeping team met your expectations during your stay. Your feedback is appreciated as we strive to provide top-notch service to all our guests. Thank you for recognizing their hard work!

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated for our needs. Clean friendly place.
Stayed 1 night in Mar 2024
Response from Manager on Mar 12, 2024
Hello Jim,We are pleased to hear you found our location convenient and enjoyed the cleanliness and friendliness of our property. We hope to welcome you back for another positive experience. Thank you for sharing your feedback with us.

10/10 Excellent

Elaine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice. Clean, staff was very friendly.
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Elaine,We are delighted to hear that you enjoyed your stay with us. Our team takes great pride in providing excellent service to all our guests. We appreciate your kind words and hope to welcome you back soon for another pleasant experience.

6/10 Okay

Jared

Traveled with family
Disliked: Property conditions & facilities
Property was clean but needs a face lift
Stayed 1 night in Mar 2024
Response from Manager on Mar 5, 2024
Hello Jared, We appreciate your feedback on the cleanliness of our property. We are constantly looking for ways to enhance our guests' experience. Your suggestions for updates have been noted for future consideration. Thank you for choosing our hotel for your stay.

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2024
Response from Manager on Feb 27, 2024
Hello Joan,We appreciate your kind words about our friendly staff. We strive to provide excellent service to all our guests. If there's anything else we can assist you with, please feel free to contact us.

2/10 Terrible

Steven

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
5 day stay. Given wrong key card. Not vacuumed once. Had to request room cleaning. No maid staff at all one day. Called desk for towels and was told to come and get them as (Sahil) played computer at the desk. Asked for towels and was told no, tomorrow when room gets cleaned. Wall by tub shoddily repaired. Toilet base broken. Only 1 lamp on night tables. Thin rough towels. Wash towel literally ripped in half while using. Pool floor is chipping badly and unsafe. Pool got treated AFTER we swam one morning, not overnight.
Stayed 5 nights in Feb 2024
Response from Manager on Feb 27, 2024
Hello Steven, We appreciate you sharing your experience with us. Rest assured, we take all feedback seriously and will address these concerns with our team. Your detailed feedback helps us improve our services for future guests. We recommend reaching out to our management team directly to discuss your stay in more detail. Thank you for staying with us, and we hope to have the opportunity to better serve you in the future.

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Alan,We appreciate your feedback on the location of our hotel. If you have any further comments or suggestions, please feel free to reach out to our management team for assistance. Thank you for choosing to stay with us.

10/10 Excellent

Onna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 23, 2024
Hello Onna,We are thrilled to hear that you thoroughly enjoyed your stay with us! We strive to provide exceptional experiences for all our guests and we are delighted that we met your expectations. We hope to welcome you back again soon for another wonderful stay!

8/10 Good

Naested

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 15, 2024
Hello Naested, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 26, 2023
Hello Christine,We're thrilled to hear that you had a wonderful experience at our hotel! We strive to provide exceptional service to all our guests. We would love to welcome you back for another great stay in the future!

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Good value. Beds are comfortable. Breakfast bar was good - had hot food available.
Stayed 1 night in Nov 2023
Response from urvish on Dec 22, 2023
Thank you. we appreciate your stay

4/10 Poor

Verified traveler

Traveled with group
Disliked: Property conditions & facilities, room comfort
Was a place to stay
Walking in to check in seemed nice. When we got to the room it smelled strongly of chlorine. The room couldnt keep temp, it was either too hot or too cold. The beds are hard. Pillows are flat. Shower has good pressure, but there were hairs in the shower upon arrival. There is not hot tub and the pool is in dire need of help. It worked for what we needed, but would not be a place i would bring a family.
Stayed 1 night in Dec 2023
Response from Manager on Dec 13, 2023
Dear Guest, Thank you for taking the time to share your feedback with us. We're glad to hear that your check-in experience went well. However, we're sorry to learn about the challenges you encountered during your stay. We appreciate your observations about the room temperature, beds, and pillows, as well as the cleanliness issues you experienced in the shower. We will certainly share your comments with our team for further improvement. While we don't have a hot tub, we apologize if our pool did not meet your expectations. We value your input and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful front desk experience.
Stayed 1 night in Nov 2023
Response from Manager on Dec 7, 2023
Hello Gerald,Thank you for taking the time to leave a review about your positive front desk experience. We strive to provide excellent customer service and we are glad to hear that our team was helpful during your stay. Your satisfaction is our top priority and we appreciate your feedback.

4/10 Poor

Rhonda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Manager on Dec 6, 2023
Hello Rhonda,We're sorry to hear that your recent stay with us did not meet your expectations. We encourage you to reach out to our hotel directly to provide any specific feedback you might have, so we can address the issues that you experienced. We appreciate your business and hope to have the opportunity to better serve you in the future.

8/10 Good

Kristine

Traveled with family and small children, Traveled with family
Disliked: Amenities
Basic no frills hotel. Needs some updating and maintenance.
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello Kristine,Thank you for sharing your feedback about your recent stay. We appreciate your input regarding the need for updating and maintenance. Our team strives to continuously improve our facilities and services to meet and exceed our guests' expectations. We value your comments as they help us enhance our guest experience.

10/10 Excellent

Tanya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Nov 2023
Response from Manager on Nov 15, 2023
Hello Tanya,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel. We strive to create a pleasant and comfortable experience for all of our guests. If there is anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back again soon!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
no
Stayed 1 night in Nov 2023
Response from Manager on Nov 11, 2023
Hello Michael,We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will share it with our team to ensure we continue to improve. Should you have any further concerns or questions, please don't hesitate to contact our management directly.

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2023
Response from Manager on Nov 8, 2023
Hello Rebecca,Thank you for taking the time to leave your feedback. We appreciate hearing about your experience and we're glad you had such a fantastic stay with us. We strive to provide exceptional service to all our guests and we're thrilled that we exceeded your expectations. If you have any future travel plans, we would be delighted to welcome you back.

4/10 Poor

Reba

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Poor services and cleanliness
Check in person was difficult to understand. Tub appeared ti be dirty as it was brown. Shampoo, etc bottles appeared ti have already been used.
Stayed 1 night in Oct 2023
Response from Manager on Oct 25, 2023
Hello Reba, We apologize for the inconvenience you experienced during your stay. Rest assured, we will address the issue with our check-in staff, housekeeping team, and ensure that this is not repeated in the future. Thank you for bringing this to our attention.

4/10 Poor

Jodee

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Oct 24, 2023
Hello Jodee,We're sorry to hear that you didn't have an enjoyable experience. Please let us know what we can do to make it right.

4/10 Poor

Mark

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
Booked for 2 adults and 3 children, asked for cot and was told it was 20$ cash. No bedding for cot.
Stayed 1 night in Oct 2023
Response from Manager on Oct 21, 2023
Hello Mark,We apologize for any inconvenience caused. Please note that the charge for the cot and bedding is our standard policy. We appreciate your understanding.

6/10 Okay

Patrick

Stayed 1 night in Oct 2023
Response from Manager on Oct 21, 2023
Hello Patrick, Thank you for your feedback. We appreciate your rating and are always working to improve our services.

6/10 Okay

Amy

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
I would not recommend this place to anybody. Staff did not know what a roll away bed was and did not speak English very well. I had to request to speak to the manager and it took him 3 calls to somebody before I got results. The property was clean but it seemed like they were doing repairs and "updates" themselves so it didn't look "polished".
Stayed 1 night in Oct 2023
Response from Manager on Oct 18, 2023
Hello Amy ,Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Makensy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place !
Stayed 2 nights in Oct 2023
Response from Manager on Oct 18, 2023
Hello Makensy,Thank you for your kind words! We are thrilled to hear that you enjoyed your stay at our hotel. We hope to welcome you back soon!

6/10 Okay

Cari

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was a good average motel, we weren't in our room much. The motel is near a train track and a train went through at 3 am
Stayed 1 night in Oct 2023
Response from Manager on Oct 18, 2023
Hello Cari, Thank you for your feedback. We apologize for any inconvenience caused by the train noise. We appreciate your understanding and hope to welcome you back in the future.

10/10 Excellent

JAMES

Stayed 1 night in Oct 2023
Response from Manager on Oct 18, 2023
Hello JAMES,Thank you so much for your generous rating! We are delighted to have exceeded your expectations and look forward to welcoming you back again soon.

10/10 Excellent

Dylan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! I actually got the deluxe room and was very happy with the room and it’s entirety
Stayed 1 night in Oct 2023
Response from Manager on Oct 17, 2023
Hello Dylan,Thank you for your positive feedback! We're thrilled to hear that you loved your stay in our deluxe room. We hope to welcome you back soon for another enjoyable experience.

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Fantastic....
Stayed 1 night in Oct 2023
Response from Manager on Oct 17, 2023
Hello Donald,We're delighted to hear that you had a fantastic experience with us! Thank you for your kind words and we look forward to welcoming you back again soon.

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Manager on Oct 11, 2023
Hello Isabel,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Excellent

Brenda, Yorba Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet even though railroad tracks were close. No noise at night.
Stayed 1 night in Oct 2023
Response from Manager on Oct 10, 2023
Hi Brenda,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

6/10 Okay

Charles

Stayed 1 night in Oct 2023
Response from Manager on Oct 29, 2023
Hello Charles,Thank you for your feedback. We appreciate your input and will take it into consideration for future improvements.

10/10 Excellent

Christopher

Stayed 3 nights in Sep 2023
Response from Manager on Oct 5, 2023
Hello Christopher,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No elevator
A great place to stay. Rooms are larger with good showers. The breakfast is very good. Plenty to places to eat close by. The only down side is no elevator to the second floor and you can't turn off closed captioning on the TV. All in all, a great place for the money.
Stayed 1 night in Sep 2023
Response from Manager on Oct 4, 2023
Hi Micheal,We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and we appreciate your elevator comment, we will have it checked. We look forward to your future stay when your travels bring you back this wa

10/10 Excellent

Patrick, Gainesville

Traveled with family and small children, Business traveler
Liked: Property conditions & facilities
Very large clean and comfortable room and bathroom. Nice little breakfast in the morning.
Stayed 1 night in Sep 2023
Response from Manager on Oct 4, 2023
Hello Patrick,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our breakfast and your comments about our room. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

8/10 Good

Juliann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Rooms are clean and spacious. Quiet even though close to interstate. Breakfast was good. But no fruit options. Check in wasn't bad but hard to understand clerk.
Stayed 1 night in Sep 2023
Response from Manager on Sep 30, 2023
Hello Juliann,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our breakfast and also our clerk. We hope to see you again to provide you with an exceptional level of service and hospitality.

8/10 Good

Debra

Stayed 1 night in Sep 2023
Response from Manager on Oct 20, 2023
Hello Debra,Thank you for your positive rating! We appreciate your feedback.

10/10 Excellent

Abel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous, the rooms clean and a free breakfast to boot.
Stayed 1 night in Sep 2023
Response from Manager on Sep 24, 2023
Hello Abel,We appreciate the time you have taken to bring to our attention your feedback with regards to our staff and your insights regarding our breakfast. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

6/10 Okay

Jennifer

Disliked: Staff & service
It was ok. Check in was a little difficult but we had been driving all day and it was late. Communication barriers. There are no elevators. My husband is on dialysis and therefore this was an issue but they did switch our room. Room was large. Just an old hotel.
Stayed 1 night in Sep 2023
Response from Manager on Sep 16, 2023
Hello Jennifer,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

8/10 Good

jill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The guy at the desk was friendly but very hard to understand. I had a fly in my room and I asked him if they had a fly swater and he thought I wanted water or a sweater.. the ice machine was broken. Breakfast was good..
Stayed 1 night in Sep 2023
Response from Manager on Sep 14, 2023
Hello jill, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 Good

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was close to the major highway, but quiet. The water pressure was good at the sink, but the shower nozzle was clogged and only dribbled water. Very frustrating to shower & rinse. It may have only been my individual room?
Stayed 1 night in Sep 2023
Response from Manager on Sep 14, 2023
Hello mike, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

8/10 Good

JOSEPH

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Convenient location right off the highway. Breakfast was good, the coffee was really good. However, some plugs for charging our devices did not work well because the outlets were loose. The toilet did not flush well or sometimes not at all. The carpeting looked either dirty or stained. The air conditioner was so loud that we could not hear the television.
Stayed 1 night in Aug 2023
Response from Manager on Sep 4, 2023
Hello JOSEPH,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

2/10 Terrible

Tonia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was greeted upon arrival and had trouble checking in. The person working front desk did not speak or understand English very well. Once we finally got to our room it smelled terrible and was not very clean. Bathroom was rusty and had mold spots on ceiling. The room felt very damp like. I would not recommend this hotel or stay there again.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 30, 2023
Hello Tonia, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guest’s experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

4/10 Poor

Shane

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Super run down. Worst AmericInn I’ve ever stayed in. Room was very smelly.
Stayed 1 night in Aug 2023
Response from Manager on Aug 27, 2023
Hello Shane,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our room. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

10/10 Excellent

Gunnar

Traveled with partner
Liked: Amenities
Very nice property. Easy access.. great staff…
Stayed 1 night in Aug 2023
Response from Manager on Aug 26, 2023
Hi Gunnar,Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.

8/10 Good

Judy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get in and out of the parking lot with food options close by.
Stayed 1 night in Aug 2023
Response from Manager on Aug 26, 2023
Hello Judy,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our parking. Your voice is very valuable to us and we hope you will return on your next travels.