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Old, gross carpet in the hallways. Cracked sink, old bathroom fixtures. Staff not that friendly. When replaced towels-did not clean bathroom or leave new toiletries-although others had been used. Bes was clean and comfortable, but Will not stay there again
Response from Kristen Hoffart, Director of Operations on Apr 30, 2024
Becky, thank you for recognizing our staffs hard work and for letting them know that you appreciate them. We appreciate you too! Your business, your time and your kind words. Looking forward to hosting you again.
Although this is not a 5 star hotel it was very accommodating for us!
Jeanette
Stayed 1 night in Apr 2024
Response from Kristen Hoffart, Director of Operations on Apr 16, 2024
Jeanette, We are thrilled to be a FIVE STAR in your eyes! Because we work for you. Our guests are our priority - which means our new rooms (the most comfortable Beautyrest mattresses EVER), our cleaning and our smiles are all for you! Hope to see you again.
Quiet, super clean room. Comfy beds and pillows. Okay breakfast. Friendly helpful staff
Michael
Stayed 1 night in Apr 2024
Response from Kristen Hoffart, Director of Operations on Apr 9, 2024
Michael,We are thrilled to hear that you had a great stay! Thank you for the positive feedback that we get to share with the staff. They do take your words personally - so this will be a great ego boost today! We look forward to having you back with us again soon.
Response from Kristen Hoffart, Director of Operations on Apr 1, 2024
Heidy, Happy Easter! You made our holiday by staying with us and giving us a FIVE STAR review. The most challenging and most important part of our jobs is to make sure you have a CLEAN stay. Our Housekeeping team is no joke! They work their bunny tails off for you and they are going to love seeing this! Thank you and see you again.
8/10 Good
Richard
Business traveler, Traveled with family
Mar 13, 2024
Good
Richard
Stayed 1 night in Mar 2024
Response from Samantha on Mar 14, 2024
Thank you so much! Your business is greatly appreciated and we look forward to hosting you again.
Response from Kristen Hoffart, Director of Operations on Feb 19, 2024
Coby, Thank you for giving us a 5 out of 5! We appreciate your business and feedback and look forward to seeing you again.
10/10 Excellent
Amber
Feb 8, 2024
Amber
Stayed 1 night in Feb 2024
Response from Kristen Hoffart, Director of Operations on Mar 23, 2024
Amber, We are so appreciative of your glowing review score. Five stars is something to celebrate and we thank you for recognizing our staff's hard work! Looking forward to hosting you again.
Response from Kristen Hoffart, Director of Operations on Jan 22, 2024
Jeanne, Thank you for your compliment. We appreciate your 5 out of 5 rating and will continue to work for your buiness in the future.
10/10 Excellent
Elida
Traveled with family
Jan 2, 2024
Liked: Amenities
Elida
Stayed 1 night in Dec 2023
Response from Kristen Hoffart, Director of Operations on Jan 10, 2024
Elida, Thank you for giving us the highest of marks! We think that of you, too. You business is truly appreciated and we look forward to hosting you again.
Response from Kristen Hoffart, Director of Operations on Dec 27, 2023
Arnulfo, Thank you for your business and for your outstanding rating of our services and facilities. We agree! And we work hard every day to be the positive force for each of our guests. Have a blessed New Year!
8/10 Good
Duane
Dec 21, 2023
Liked: Cleanliness, staff & service
Duane
Stayed 1 night in Dec 2023
Response from Kristen Hoffart, Director of Operations on Dec 21, 2023
Thanks! Our staff is truly THE BEST! We agree. Have a blessed holiday and safe travels, until we see you again.
8/10 Good
Megan
Dec 15, 2023
Megan
Stayed 1 night in Nov 2023
Response from Samantha on Dec 17, 2023
Megan, thank you for choosing Comfort Inn Sioux City. We appreciate your review and are very pleased you enjoyed your stay with us. We are dedicated to making our guest's experience one in which they want to come back again and again! It was a pleasure to host you. We look forward to seeing you soon.
Response from Kristen Hoffart, Director of Operations on Dec 11, 2023
Tim, your 5 star rating is the biggest complement you can pay to our staff. We can't wait to share this with them. Sometimes all you need in your day is an encouraging word - thanks for doing that for us today! We look forward to hosting you again soon.
Response from Kristen Hoffart, Director of Operations on Dec 11, 2023
Awe, Phyllis! Thanks for the high marks. You sure know how to make someone's day. Our staff is thrilled that you had a great stay!
6/10 Okay
Tina
Business traveler
Nov 29, 2023
Liked: Staff & service
The outside of the hotel was freshly painted and nice. The rooms had been recently updated, but carpet in rooms and hallways still needed attention. Overall, good place to stay for the money.
Tina
Stayed 1 night in Nov 2023
Response from Kristen Hoffart, Director of Operations on Nov 29, 2023
Tina, thank you for taking some time out of your day to let us know about your stay. You are correct! We are making a lot of changes there and look forward to our finished product. The carpet in the rooms is new, so we will certainly be taking a look at your room number so that we can check on the status of that room. The commons areas are next! We look forward to the completion of this renovation and would appreciate the opportunity to host you again.
10/10 Excellent
jenifer
Nov 6, 2023
jenifer
Stayed 1 night in Nov 2023
Response from Kristen Hoffart, Director of Operations on Nov 7, 2023
Jenifer, What a great compliment! Thank you for recognizing our staff's persuit of excellence. Our goal is for you to be comfortable and to taken care of as a guest that matters - not a number. We're glad we have been able to do that for you. You made our day! Hope to be host again soon.
Response from Comfort Inn Hotel Management on Oct 30, 2023
Nathan,Thank you for choosing Comfort Inn Sioux City. We appreciate your review and are very pleased you enjoyed your stay with us. We are dedicated to making our guest's experience one in which they want to come back again and again! It was a pleasure to host you. We look forward to seeing you soon.
Response from Comfort Inn Hotel Management on Oct 23, 2023
Nathan,Thank you so much for taking time out to rate your stay with us at Comfort Inn Sioux City. We greatly appreciate your business! We are pleased to learn that our hotel exceeded your expectations. We strive to provide a wonderful guest experience and will look forward to hosting you again in the future.
Staff was wonderful. Room was clean and comfortable. My cat and dog were very happy there.
Kim
Stayed 1 night in Sep 2023
Response from Comfort Inn Hotel Management on Sep 19, 2023
Kim,Thank you for taking time to provide a review. We are pleased you and your furry family enjoyed your stay at Comfort Inn. Our staff will appreciate your kind comments. We enjoy being your home away from home and look forward to having you with us again in the future.
Thank you so much for your review! I'm glad you enjoyed your stay with us, and had such a comfortable stay! We look forward to hosting you in Sioux City in the future!
10/10 Excellent
Kathryn E
Sep 16, 2023
Kathryn E
Stayed 1 night in Sep 2023
Response from Comfort Inn Hotel Management on Oct 6, 2023
Kathryn,Thank you for choosing Comfort Inn and your 5-star review! We appreciate hearing you enjoyed your stay. We look forward to providing you with a GREAT guest experience each and every time you allow us to host you!
Response from Comfort Inn Front Desk Agent - Carolyn on Aug 22, 2023
Thank you so much for your review! Im glad you enjoyed your stay with us, we look forward to seeing you again if your travels bring through Sioux City again!
Response from Comfort Inn Hotel Management on Aug 14, 2023
Ruben,Thank you for choosing Comfort Inn Sioux City for your recent stay. We appreciate your 5-star review, and it was a pleasure to host you. We invite you back the next time your travels bring you this way.
Nice location and breakfast as promised. Nice crew at the desk.
Susan
Stayed 1 night in Aug 2023
Response from Comfort Inn Hotel Management on Aug 8, 2023
Susan,Thank you for choosing Comfort Inn for your recent stay in Sioux City. We are very happy to hear you enjoyed our accommodations. Our staff is the best and we thank you for your kind words. We will look forward to seeing you again!
Very convenient off highway but quiet, lots of choices for restaurants. Staff was wonderful
michelle
Stayed 1 night in Aug 2023
Response from Comfort Inn Hotel Management on Aug 7, 2023
Michelle,Thank you for choosing Comfort Inn Sioux City. Thank you for pointing out our extremely hard-working staff at our locally owned hotel. Our location is certainly convenient for shopping and restaurants. We look forward to having you back with us again soon.
Response from Comfort Inn Hotel Management on Aug 7, 2023
Juan,Thank you for staying with us at Comfort Inn. We appreciate the great review and are very grateful for your patronage. It would be our pleasure to host you again.
8/10 Good
Bruno
Aug 1, 2023
Bruno
Stayed 1 night in Jul 2023
Response from Comfort Inn Hotel Management on Aug 21, 2023
Bruno,Thank you for taking time to provide a review. We appreciate your business and would welcome you back the next time your travels bring you this way.
Response from Comfort Inn Hotel Management on Jul 26, 2023
Norman,Thank you for staying with us at Comfort Inn. We are so very pleased you enjoyed your stay. We appreciate your business and look forward to hosting you again and again!
Response from Comfort Inn Hotel Management on Jul 24, 2023
Michael,Thank you for staying with us at Comfort Inn Sioux City. We are so pleased you enjoyed the accommodations. We look forward to hosting you again in the future.
10/10 Excellent
Mallika
Jul 22, 2023
Mallika
Stayed 1 night in Jul 2023
Response from Comfort Inn Hotel Management on Aug 14, 2023
Mallika,Thank you for staying with us at Comfort Inn. We appreciate your business and taking time to provide a review. We will look forward to having you back again!
My daughter is on crutches and they didn't have any first floor rooms. The lady offered to carry our luggage and any help we needed. Beds are comfortable, pool was nice and not freezing cold.
Carmen
Stayed 1 night in Jul 2023
Response from Comfort Inn Hotel Management on Jul 24, 2023
Carmen,Thank you for choosing Comfort Inn. So glad you and your family enjoyed your stay with us. It's our pleasure to assist you. We welcome you back the next time your travels bring you this way.
10/10 Excellent
Xenia
Jul 18, 2023
Xenia
Stayed 1 night in Jul 2023
Response from Comfort Inn Hotel Management on Aug 7, 2023
Xenia,Thank you for choosing Comfort Inn Sioux City. We are very happy you enjoyed your stay with us. We strive to provide a wonderful guest experience. We welcome you back with us again in the future.
8/10 Good
Ann
Jul 16, 2023
Liked: Cleanliness
Ann
Stayed 1 night in Jul 2023
Response from Comfort Inn Hotel Management on Jul 20, 2023
Ann,Thank you so much for taking time to rate your stay with us. We greatly appreciate the business! Our locally owned and operated hotel strives to provide a great guest experience. We look forward to hosting you again in the future.
10/10 Excellent
Kirsten
Traveled with family and small children, Traveled with family
Check in was easy and the lady at the desk was super kind :)
Kirsten
Stayed 1 night in Jul 2023
Response from Comfort Inn Hotel Management on Jul 18, 2023
Kirsten, Thank you for staying with us at Comfort Inn. We appreciate your kind feedback, and it is our pleasure to host you. Please come back and see us again!
4/10 Poor
Joe
Traveled with group
Jul 16, 2023
Liked: Property conditions & facilities
Well, had to call for front desk person, no sooner than dialed for clerk the fire alarm went off. 😕
Joe
Stayed 1 night in Jul 2023
Response from Comfort Inn Hotel Management on Jul 19, 2023
Joe,Thank you for choosing Comfort Inn Sioux City. We are so sorry you caught us working on a guest request and a sensitive alarm system. All was resolved quickly, and we so appreciated your patience. We thank you for your business. We would be happy to host you again in the future.
Lady at check in was very nice. Will stay here again
James
Stayed 1 night in Jul 2023
Response from Comfort Inn Hotel Management on Jul 11, 2023
James,We are so glad you chose Comfort Inn for your recent stay. Our staff is the very best at making our guests feel welcome and providing a comfortable home away from home. We look forward to seeing you soon!
This was a really nice and peaceful hotel to stay in. Clean, nice, and close to the expressway. There is no elevator since it is a small hotel which is not a problem for me but people who have physical limitations should take this into consideration and make arrangements in advance.
Julio
Stayed 1 night in Jun 2023
Response from Comfort Inn Hotel Management on Jul 5, 2023
Julio,Thank you for choosing Comfort Inn for your recent stay in Sioux City. It is our pleasure to provide you with a clean and comfortable stay while you're away from home. See you again the next time your travels bring you this way!
Response from Comfort Inn Hotel Management on Jun 19, 2023
Thank you so much for choosing Comfort Inn Sioux City. We are so very pleased to see your review and to know you enjoyed your stay. We look forward to seeing you again in the future.
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Sioux City South.Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
8/10 Good
Richard
Jun 14, 2023
Richard
Stayed 1 night in Jun 2023
Response from Comfort Inn Hotel Management on Jul 5, 2023
Richard,Thank you for staying with us at Comfort Inn Sioux City. We greatly appreciate your business and taking time to provide a review. It would be our pleasure to host you again in the future.
The front staff was outstanding! 0nly a few maintenance issues otherwise my stay was excellent!
Roberta
Stayed 1 night in May 2023
Response from Comfort Inn Hotel Management on Jun 1, 2023
Roberta,Thank you for choosing Comfort Inn Sioux City. Thank you for shining a light on our top-notch staff. They work hard to make your stay one that will bring you back again and again. We look forward to hosting you again soon.
Response from Comfort Inn Hotel Management on Jun 1, 2023
Juan,Thank you for staying with us! We appreciate your 5-star review and are so pleased we meet your expectations. We enjoy being your host and look forward to your return.
8/10 Good
Angie
May 29, 2023
Liked: Cleanliness, staff & service, room comfort
One night visit
Visiting friends and needed somewhere to stay for a night. Hotel was clean enough, nothing fancy and a little old. Again, our room itself was clean but smelled a little musty. We turned up the air conditioning while we were out to hopefully take some of the additional moisture out of the room but it didn’t help much so there was a little odor. Overall for one night it was fine….we just needed a clean place to sleep.
Angie
Stayed 1 night in May 2023
Response from Comfort Inn Hotel Management on May 30, 2023
Angie,Thank you for choosing Comfort Inn Sioux City. We love to hear from our guests as we need to know when something isn't just right so a solution can be made. We appreciate your feedback. Thank you for your business and we hope to see you again in the future!
10/10 Excellent
Danny
May 29, 2023
Danny
Stayed 1 night in May 2023
Response from Comfort Inn Hotel Management on May 30, 2023
Danny,Thank you for taking time to provide a review and we are thrilled you enjoyed your stay! Those high reviews show us that our hard work doesn't go unnoticed. We look forward to seeing you again in the future at Comfort Inn Sioux City!
8/10 Good
Jaclyn
May 28, 2023
Jaclyn
Stayed 1 night in May 2023
Response from Comfort Inn Hotel Management on May 30, 2023
Jaclyn,Thank you for choosing Comfort Inn Sioux City. We truly appreciate your business. We strive to provide a clean and comfortable guest experience. We hope you will choose Comfort Inn again when you are traveling to Sioux City.
6/10 Okay
Verified traveler
Traveled with family
May 22, 2023
Liked: Staff & service, room comfort
Overall a pleasant stay
The room was remodeled, comfortable and clean. The lobby was small and the hallway smelled like stale cigarette smoke. The breakfast was okay but not enough seating. Staff was pleasant and helpful. I called ahead for an early check in and they were very accommodating.
Verified traveler
Stayed 1 night in May 2023
Response from Comfort Inn Hotel Management on May 22, 2023
Thank you for staying with us at Comfort Inn and taking time out of your day to rate our hotel. We greatly appreciate your business! We enjoy hearing from our guests. We look forward to hosting you again in the future.
4/10 Poor
Crystal
May 21, 2023
Crystal
Stayed 1 night in May 2023
Response from Comfort Inn Hotel Management on Jun 12, 2023
Crystal,Thank you for choosing Comfort Inn for your stay in Sioux City. We truly appreciate your business and would love to host you again in the future.
10/10 Excellent
James
May 10, 2023
James
Stayed 1 night in May 2023
Response from Comfort Hotel Management on May 30, 2023
James,Thank you for staying with us at Comfort Inn Sioux City. We are pleased to see you enjoyed your stay. We look forward to being your home away from home next time your travels bring you this way.
Perfect stay. Just what I needed for my first step on my travel to Montana. Very friendly and helpful staff.
Dave
Stayed 1 night in May 2023
Response from Comfort Inn Hotel Management on May 9, 2023
Dave,Thank you for choosing Comfort Inn Sioux City. It was a pleasure to host you and we appreciate the kind review and shining a light on our hard-working staff. Please stay with us again and safe travels!