Šmartinsko Lake Tours

We stayed for five nights. Our arrival was miserable. We drove from Split. Our intention was to arrive by 8pm, but due to some delays, we arrived at 9:30pm. The reception had left at 9pm. The front door was locked. There was a note: call a local number to gain entry. Being from Canada, we tried to avoid costly cellular roaming fees and were travelling with data only (eSIM). So we couldn’t call the number. After trying to contact the property via Expedia (which failed), we finally enabled roaming (expensive), and were able to speak to the property and they talked us into locating keys in a lock box. The room we got was room 7…one of three attic rooms. We had to lug our suitcases way up to an attic level…the stairs were not lighted…and we finally, using the phone’s flashlight, were able to enter the room. This room was built between roof trusses and beams. To get into the beds required climbing over wooden beams while avoiding hitting one’s head on a slanted wall/ceiling. Accessing one bed required climbing under a steel rod while climbing over a wooden beam. Quite dangerous and not acceptable in terms of safety. We stayed in this room for the first night but insisted that we receive a better room. We moved into room 2, not an attic room, for the last four nights. Note…the photos of the attic room skillfully manage to conceal the hazards. The lower level room was much better. It was nice, but there weren’t enough places to stash belongings/towels, but it was clean & tidy

Wonderful Hotel, very new and clean.

The hotel is in good condition and is recently built. The room was clean and the bed was comfortable. However we did notice was there was no in room coffee machine or option. The workout gym was poorly furnished and there was a seminar room with glass window looking into the gym space. I intended to use the sauna but the use was an extra charge. Same with the parking which came with a fee of 29 euro. One last thing to note is that there is no food option for the hotel for dinner, and the access to restaurants is quite limited and a good walk away. The hotel staff however did call another hotel who provided a van for us to eat at their restaurant. A 15 minute drive away. Nice of them to do that but not the same as eating at the hotel itself.