Smolen Vacations from $655

The apartments were exactly like the photos, large airy warm, well equipped washer, dishwasher hairdryer tv, Netflix (own account) WiFi, really comfy close to the city, less than a 10 minute walk. Definitely 5 star and definitely worth the money

Wow, what can I say! This has to be the most beautiful and elegant boutique hotel I have ever stayed at. On entering, the foyer is small but beautifully decorated and the staff make you feel very welcome. Check in was quick and efficient and we were shown to our room by a kind gentleman. The room, a superior double, was stunning. The bed was comfortable and we had a great night’s sleep. The room looked onto the street and it was wonderful to hear the horse and carriage trotting by every so often. The bathroom had all the amenities you would need. The bottle of wine and amaretto was a lovely touch. The breakfast is out of this world! We ate numerous times at the renowned Fiorentina restaurant which is part of the hotel. The food and service were impeccable. Krakow is a beautiful city and Balthazar hotel was just the best place to stay to enjoy everything krakow has to offer. We had a very early return flight and we were given a wonderful breakfast box away with us which was delicious. Thank you so much Balthazar hotel for a wonderful stay, we hope to be back next year. Don’t hesitate to book this!

The apartment was clean and a short walk to Old Krakow. The Galleria was great to see families enjoying a nice summer night. The store was only a block away to pick up groceries and the coffee at the place below was very good. The receptionist in the office was friendly and very helpful.

Great, spacious apartment very close to town square attractions and the train station. Average communication with the management team. Our laundry machine and bathroom plug did not work from the beginning (it was important for us to get laundry done after two weeks of traveling before the next part of the trip). I reported it right away when we checked in on Friday and understandably was willing to wait until Monday for the problem to be fixed due to the weekend, however, the management team wrongly stated that we did not leave the key as requested on Monday. The next day the management team told us that they were unable to get into the apartment again (through messaging app), however, my husband was talking to the repair man right in our apartment before we even received this message. Unfortunately, during our seven days stay this issue was not resolved and not until day five I was offered a code to the laundromat a few blocks away (I wished that was offered right away). Also, although the bathroom looked beautiful, it was poorly functional due to not having a shower and just a bathtub (it was my mistake for thinking that this would not be a problem when I booked this property). With six of us there and one bathroom with a bathtub, the water was spraying all over the bathroom and causing slippery conditions. For this reason alone, I would not book this apartment again although I loved everything else about it.

The room was lovely and clean, the breakfast was excellent, and the staff are so friendly. This was our 4th stay at the Metropolitan Boutique Hotel - they have to be doing something well for us to keep going back.