Snova Shinyokohama Tours

Very comfortable place. Clean and upscale with very good breakfast. Will stay again

I normally don't leave reviews, but this one was so extraordinary that I felt genuinely compelled to write one. This MONday Apart hotel is one of the best I've experienced, and it embodies everything Japan is known for - being clean, well-kept, organized, quiet, accommodating, and more. On the day of travel, when I encountered some issues with flight delays, the hotel was very understanding and accommodating in allowing me to check-in past midnight. The hotel itself is clean, well-equipped, and roomy for being located in central Tokyo. The bed was comfortable that I slept like a baby in its mother's arms, and with appliances, utensils, and free toiletries on offer, the hotel had no issues meeting my needs. Throughout my stay, any concierge member I encountered was polite and professional, making their best efforts to speak in English. However, perhaps the best feature had to be its location: located in a smaller alley within a small neighbourhood, you feel very much integrated in the community, while not sacrificing on walkability and transportation options. You are within minutes of walking distance to T-CAT and Suitengumae Station (Hanzomon), making it an absolute breeze to move to/from the airports (NRT & HND) and other parts of Tokyo. The whole integrated experiences from the room to the staff to its location made my stay THAT much better, and I cannot recommend this place enough. Seriously - just book it, because this place is well worth your hard-earned money and time.

The room was smaller than expected. For non native speakers we had to figure out on how to use the room. There was a place next to the door to insert a card to turn on the lights and ac. When we first arrived the jet was almost unbearable and I had to use an app to translate the thermostat. My biggest complaint is that a Cartier bag got thrown away by housekeeping. I wonder what else got thrown away that we didn’t notice. However, overall the staff is very friendly and we’re able to communicate effectively in English. There’s a food court at the train station. A restaurant on the first floor and several dining options at a nearby mall. The hotel is located in a very convenient location if you are planning to take public transportation with a train station and bus stops nearby. There is a shuttle that stops nearby the hotel from Haneda Airport that cost 2000 yen. However, I wouldn’t plan on washing your clothes at the hotel. The dryers are inadequate for large loads and can only support up to 5 kilos. I had to dry my clothes for over two hours and they still weren’t completely dry. Overall it was a good experience and would stay there again if the needs arose.