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Reviews of Kronborg Inn

2.5 out of 5
Kronborg Inn
1440 Mission Dr, Solvang, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 508 out of 1008 reviews" "
Rating 8 - Good. 275 out of 1008 reviews" "
Rating 6 - Okay. 112 out of 1008 reviews" "
Rating 4 - Poor. 63 out of 1008 reviews" "
Rating 2 - Terrible. 50 out of 1008 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Valentine, Covina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and it was very small and intimate. I completely loved it and anytime I visit solving I’m definitely staying here again.
Stayed 1 night in May 2024
Response from FRONT DESK on May 23, 2024
We appreciate your feedback, thank you for staying with us. We look forward to seeing you again.

6/10 Okay

Patricia, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fine for the price. The room itself was clean and the beds were comfy. We had the best time in Solvang and everything was walking distance.
Stayed 2 nights in May 2024
Response from FRONT DESK on May 23, 2024
WE APPRECIATE YOUR FEEDBACK, THANK YOU FOR STAYING WITH US.

2/10 Terrible

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were too high. We felt like dwarfs trying to get in bed.
Stayed 2 nights in May 2024
Response from MAYRA FRONT DESK on May 23, 2024
I am sorry, being of short stature myself it is always a bit of a job, however, most enjoy the higher beds

6/10 Okay

Elizabeth

Liked: Staff & service
Stayed 1 night in May 2024
Response from FRONT DESK on May 23, 2024
We are sorry your stay was unsatisfactory. Appreciate your feedback.

8/10 Good

omayra

Liked: Cleanliness, amenities
Updates on the rooms where clean. Need to spray property grounds for insects
Stayed 1 night in May 2024
Response from FRONT DESK on May 20, 2024
Thank you for staying with us we do appreciate your feedback. We will let Maintenance know, we try to spray as often as possible we try not to spray to close to the room doors, we care and take consideration the safety of our guests of a possible allergic reaction to the chemical being sprayed and the smell.

8/10 Good

janis

Liked: Cleanliness
The beds were still stripped when we entered our room. I had to return to the front desk to inform them so theycould give us aroom that was ready
Stayed 1 night in May 2024
Response from FRONT DESK on May 17, 2024
We are so sorry for the inconvenience that caused you. Thank you for the feedback.

10/10 Excellent

Malia

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from FRONT DESK on May 15, 2024
Thank You for staying with us we appreciate your feedback on our hotel.

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities
Cute, older property. Everyone was very nice.
Stayed 3 nights in May 2024
Response from FRONT DESK on May 15, 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from FRONT DESK on May 15, 2024
Thank You for staying with us we appreciate your feedback

8/10 Good

Evyn

Traveled with partner
Liked: Cleanliness, staff & service
not the best not the greatest
Stayed 2 nights in May 2024
Response from FRONT DESK on May 13, 2024
sorry your stay was unsatisfactory.

2/10 Terrible

claudia, north hollywood

Stayed 1 night in May 2024
Response from FRONT DESK on May 13, 2024
We are so sorry your stay was unsatisfactory.

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel definitely fits the ambiance of Solvang and conveniently located within walking distance of all restaurants/bakery, shopping, etc.
Stayed 1 night in May 2024
Response from FRONT DESK on May 8, 2024
we appreciate your feedback. thank you for staying at the Kronborg inn come visit us again

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
So cute , clean, and love the amenities
Stayed 1 night in May 2024
Response from FRONT DESK on May 7, 2024
We appreciate your feedback thank you for staying wit us.

4/10 Poor

Jacqueline

Stayed 1 night in May 2024
Response from FRONT DESK on May 7, 2024
sorry your unsatisfactory with your stay. At check out front desk did ask how's was everything and you and your husband said everything was great.?

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room for the price
Stayed 1 night in May 2024
Response from FRONT DESK on May 5, 2024
Thank you for staying with us we appreciate your feedback..

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to every thing
Stayed 1 night in May 2024
Response from FRONT DESK on May 4, 2024
thank you for staying with us we appreciate your feedback

10/10 Excellent

Betty Anne, Ventura

Traveled with partner
Liked: Cleanliness, staff & service
We have been coming here for decades because of the location, convenience, fukfillment of room request, and usually quiet. Disappointed there is no longer breakfast available !!
Stayed 3 nights in Apr 2024
Response from FRONT DESK on May 4, 2024
Thank you for staying with us again, we appreciate your feedback. Regarding breakfast, we are working on having a continental breakfast soon. Thank you again.

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay
Stayed 1 night in Apr 2024
Response from FRONT DESK on May 3, 2024
thank you for staying with us we appreciate your feedback.

8/10 Good

Veronica

Response from FRONT DESK on May 23, 2024
WE APPRECIATE YOUR FEEDBACK, THANK YOU FOR STAYING WITH US.

6/10 Okay

Don

Disliked: Property conditions & facilities
The property looks fine online and from the outside. My room was strictly Motel 6 quality. Worn out office chair (cheap fabric was worn and missing pieces.) Old furniture and lamps. HVAC controls could only be operated while on my knees. the sliding glass doors opened up under a stairwell - lots of noise from people stomping down metal stairs. Food had been shutdown during COVID and never reopened.
Stayed 3 nights in Apr 2024
Response from FRONT DESK on Apr 30, 2024
You requested a downstairs room and unfortunately, we can't always control the noise. stairs are not metal, and guest do need to get to the room in the 2nd floor.

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a little old on the outside but the rooms where nice and clean and the price was right. Nice staff.
Stayed 1 night in Apr 2024
Response from FRONT DESK on Apr 30, 2024
Thank You for staying with us we appreciate your feedback.

8/10 Good

Aurelio, Santa Ana

Stayed 4 nights in Apr 2024
Response from FRONT DESK on May 17, 2024
We appreciate your feedback.

2/10 Terrible

Austin

Traveled with family
Disliked: Amenities, property conditions & facilities
Outdoor jacuzzi had green mold in bottom No elevator to access our 2nd floor room. We had to settle for a lower price 1st floor room as wife had recent knee surgery, cant climb stairs. EXPEDIA OWES US REFUND!
Stayed 1 night in Apr 2024
Response from FRONT DESK on Apr 28, 2024
jacuzzi mold no Sr. we just passed our health inspection if that where the case we would of not passed. In the city of Solvang we are not required to have elevators with building with 2 levels, only for those who have more than 2 levels.

10/10 Excellent

Xiulan

Liked: Amenities
The property is very clean and staff are nice.
Stayed 1 night in Apr 2024
Response from MAYRA FRONT DESK on Apr 24, 2024
Thank You for staying with us we appreciate your feedback.

8/10 Good

Stephanie

Traveled with partner
-
Stayed 2 nights in Apr 2024
Response from FRONT DESK on Apr 23, 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from FRONT DESK on Apr 21, 2024
Thank you for your feedback, we're glad you enjoyed your stay with us.

8/10 Good

Cornelia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, tho it would be nice to have a microwave. The website said breakfast was included, but when I got there was told that they hadn’t resumed offering breakfast. Does that mean since the pandemic, which has been over for well over a year by now?
Stayed 3 nights in Apr 2024
Response from FRONT DESK on Apr 19, 2024
so sorry for the misinformation i will look in to it because we don't at the moment soon.

6/10 Okay

Geoff

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was very disappointed. It is at that far end of town, not within walking distance of anything but a local market. The TV is as old a flat screen as you can have and it is slow to do anything. The coffee maker was broken. A light sconce that should be outside instead of in was so loose it flipped upside down when touched (a fire hazard). It stated on the contract that thy serve some kind of breakfast and was told at check-in where it was supposed to be. When we went there, we were told by another employee that they don't serve breakfast and we should go find a restaurant. There are sliding doors to the pool area, so you have to have the curtains drawn at all times.Three stars is being generous.
Stayed 1 night in Apr 2024
Response from FRONT DESK :) on Apr 19, 2024
Sorry your stay was unsatisfactory,

10/10 Excellent

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, everything is closed by
Stayed 3 nights in Mar 2024
Response from FRONT DESK on Apr 15, 2024
Thank you for your feedback, we're glad you enjoyed your stay with us.

10/10 Excellent

Kateyna

Stayed 2 nights in Apr 2024
Response from FRONT DESK on May 4, 2024
Thank you for staying with us we appreciate your feedback...

10/10 Excellent

Pedro

Stayed 1 night in Apr 2024
Response from FRONT DESK on May 4, 2024
Thank you for staying with us

10/10 Excellent

Alma Rosalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2024
Response from FRONT DESK :) on Apr 14, 2024
Thank you for your feedback, we're glad you enjoyed your stay with us.

8/10 Good

Arne

Liked: Cleanliness, staff & service
The rooms were very quiet. Close to everything…walkable. Staff was wonderful.
Stayed 2 nights in Mar 2024
Response from FRONT DESK :) on Apr 14, 2024
Thank you for your feedback. We're glad you enjoyed your stay with us.

10/10 Excellent

Jose R

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to everything
Stayed 1 night in Apr 2024
Response from FRONT DESK :) on Apr 14, 2024
Thank you for your feedback. We're glad you enjoyed your stay.

8/10 Good

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants, bakeries, and shopping. Very nice location.
Stayed 1 night in Apr 2024
Response from FRONT DESK on Apr 14, 2024
Thank You for staying with us we appreciate your feedback.

8/10 Good

Mario

Traveled with family and small children
Very peaceful no problems.
Stayed 1 night in Apr 2024
Response from FRONT DESK on Apr 14, 2024
Thank You for staying with us we appreciate your feedback.

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly staff. Room was clean.
Stayed 1 night in Mar 2024
Response from MAYRA FRONT DESK on Apr 12, 2024
Thank You for staying with us we appreciate your feedback

10/10 Excellent

Challyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from MAYRA FRONT DESK on Apr 10, 2024
thank you for staying with us we appreciate your feedback.

10/10 Excellent

wini

Stayed 2 nights in Apr 2024
Response from FRONT DESK on Apr 28, 2024
Thank you for staying with us we appreciate your feedback

4/10 Poor

Ariel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from FRONT DESK on Apr 10, 2024
sorry your stay was unsatisfactory.

10/10 Excellent

Isaac

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was parking available close to the stairway to the room.
Stayed 2 nights in Apr 2024
Response from FRONT DESK on Apr 8, 2024
Thank you for staying with us we appreciate your feedback. We hope that you stay with us on your next visit to Solvang

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service
Response from front desk on Apr 9, 2024
Thank you for staying with us, we very much appreciate your feedback.

8/10 Good

John

Traveled with family
Room clean and bed is comfortable
Stayed 1 night in Apr 2024
Response from front desk on Apr 9, 2024
Thank you for to stay with us we very much appreciate your feedback.

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from FRONT DESK on Apr 8, 2024
Thank you for staying with us we appreciate your feedback. We hope that you stay with us on your next visit to Solvang

10/10 Excellent

Lena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great price for a nice clean room, walkable distance to downtown, nice tub with jets
Stayed 1 night in Apr 2024
Response from FRONT DESK on Apr 7, 2024
Thank you for staying with us we appreciate your feedback. We hope that you stay with us on your next visit to Solvang.

8/10 Good

eleuteria

Traveled with partner
Liked: Cleanliness, staff & service
Its was raining the stairs is slippery is un safe plus you can hear people talking outside
Stayed 1 night in Apr 2024
Response from FRONT DESK on Apr 6, 2024
SORRY THE STAIRS WHERE NOT TO YOUR SAFTY STANDERS, THEY DO HAVE SLIP GRIP ON EVERY STEP ALONG WITH CAUTION SIGNS. THE SAFTY OF OUR GUEST IS OUR NUMBER ONE PRIORITY. THANK YOU FOR YOUR FEEDBACK.

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service
Great stay! Good location, comfortable beds and decent rooms. The pool deck area was small and lacked good lounge chairs, but it was more than fine for the kids. The front desk was very nice and helpful, and we decided to stay another night! The only glaring issue was how horrible the lobby looked. It was a surprising contrast to the Inn's pretty and charming exterior. The lobby is desperate for a remodel!
Stayed 1 night in Apr 2024
Response from FRONT DESK on Apr 6, 2024
THANK YOU FOR STAYING WITH US WE APPRECIATE YOUR FEEDBACK; THE LOBBY DOSE NEED SOME WORK CURRENTLY WORKING ON IT LITTLE BY LITTLE. THE LOBBY HAS COME ALONG WAY, COMPARED HOW IT LOOKED BEFORE THE NEW OWNER TOOK OVER IT LOOKS MUCH BETTER.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Chairs were stained, should be replaced. Bed was very comfy. Shower head needs adjustment
Stayed 1 night in Apr 2024
Response from FRONT DESK on Apr 6, 2024
THANK YOU FOR STAYING WITH US WE APPRECIATE YOUR FEEDBACK WE WILL LOOK INTO THE SHOWER HEAD AND THE STAINED FURNITURE.

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sarah on Apr 4, 2024
I am so sorry you felt your stay was terrible

10/10 Excellent

Iliana, Ojai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but super clean, room is spacious and beds very comfortable! Would stay again!
Stayed 2 nights in Mar 2024
Response from MAYRA FRONT DESK on Apr 3, 2024
Thank you for staying with us we appreciate your feedback. we look forward to your next visit.