All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We stayed one night prior to leaving for cruise . The room was clean and comfortable and cooling system was working properly. This was close to airport and cruise ports. Staff very friendly and helpful. Although dining was limited you could order take out.
I needed a place in a pinch and Haven fit the bill. I arrived late at night, but Ricky met me at the front desk. I was a little nervous because it is a ground floor place and the door had a single lock. The location is a little off the beaten path. In the morning I loved a cup of coffee and some cheerios.
Denise
Stayed 1 night in Jan 2024
Response from Rick on Jan 14, 2024
Hi Denise thank you for taking the time to review our property! We are glad you enjoyed your stay with us and hope to see you again on your next stay in Fort Lauderdale. -Haven Hotel
6/10 Okay
Amanda
Nov 30, 2023
Good cheap location for airport
Smallest motel room I have ever stayed in, it looks like it has had a basic overhaul, which is unfinished around the edges. No hot water!
On the plus side cotton sheets, plenty of bits for breakfast and lovely people
This hotel is ok for a budget traveler who needs to spend one night there. No dining options in the vicinity. Hotel offers to have food delivered from two restaurants. The food was good, but it took over an hour to receive it. The room was dated, but spacious and clean. The staff was friendly. Location is close to the cruise terminal and the airport
I booked Haven Hotel at 11:30pm after my flight was delayed overnight. As I got into my Uber, I received a text from the property letting me know that they gave my room away. (As you can imagine, not a lot of availability/options at 11:30 at night, day of a reservation with a plane full of people looking for the closest, least expensive option.) They offered a room at their sister property, Vacation Inn, which was next door. Everything about the experience was unpleasant and I regret not just sleeping on the airport floor instead.
Brittany
Stayed 1 night in Nov 2023
8/10 Good
David
Business traveler
Nov 7, 2023
Liked: Cleanliness, staff & service
David
Stayed 1 night in Nov 2023
Response from Mike P. on Nov 12, 2023
David - thank you for taking the time to review our property! We are happy to see that you enjoyed your stay with us and hope to see you again on your next stay in Fort Lauderdale. -Haven Hotel
It was a place to stay.
Staff was very nice and room was clean.
On the negative side, noisy, couldn’t make it dark in the room.
James
Stayed 2 nights in Oct 2023
Response from Mike P. on Oct 30, 2023
James thank you for taking the time to review our property! We hope to see you again on your next stay in Fort Lauderdale. We have notated the room to adjust the blinds for a darker room. ThanksHaven Hotel
Maria It was a pleasure having you as our guest! We look forward to your next stay with us! Safe travels -Haven hotel
6/10 Okay
Reva
Oct 9, 2023
Old property but being updated. Not much to do close by. Okay for the price. Staff were friendly.
Reva
Stayed 1 night in Oct 2023
Response from Rick on Oct 13, 2023
Hi Reva thank you for taking the time to review our property! That's correct, we are always renovating our property! We hope to see you again on your next visit to Fort Lauderdale. -Haven Hotel
4/10 Poor
Savannah
Oct 6, 2023
Savannah
Stayed 1 night in Oct 2023
Response from Mike P. on Oct 30, 2023
Hi Savannah thank you for taking the time to review our properrty. We are sorry to hear that we didn't get a 5 out of 5 stars although know that we are always improving our property and hope to see you again on your next stay in Fort Lauderdale. Thank Haven Hotel
6/10 Okay
Verified traveler
Sep 15, 2023
Disliked: Property conditions & facilities
Outdated and tiny room
Place is so tiny, odd location, not very nice, no coffee pot in room, very inconvenient, soda, etc in main office only, no ice machine, get ice from office, outdated, but clean and saw no roaches or bed bugs. Would not stay again, but at least its clean!!
Verified traveler
Stayed 1 night in Sep 2023
Response from Mike on Oct 13, 2023
Dear Guest, we strive for convenience! We are available 24/7 to have items such as (ice) delivered to your room. Communication is key. -Haven Hotel
the night clerk called late to make sure i was planning on coming in
George
Stayed 1 night in Sep 2023
Response from Mike P. on Oct 30, 2023
Hi George, thank you for taking the time to review our property! We are happy to know that you enjoyed your stay with us and hope to see you again on your next stay in FLL. -Haven Hotel
ABSOLUTELY THE WORST place I've ever stayed! This is a seedy, rundown, unsafe, privately owned motel not hotel, located in a commercial/industrial looking area. Not only are the pictures and price discieving but it reminds me of a place that might be used for illicit activity. I made the BIG MISTAKE of booking last minute due to a cancelled flight and not reading the reviews. Only stayed one night but would have definitely made other arrangements if I could have gotten a refund.
Spencer
Stayed 1 night in Apr 2023
Response from Rick P. on Apr 27, 2023
Hi Spencer We always encourage our guests to leave factual reviews of our property. The pictures on our website are actual picture prior to remodel. Therefore yes you are right, the pictures on our website don't do our property justice. I also noted a lot of words like "might" or "remind me" in your review, as mentioned we like to stick with the facts. Unfortunately we didn't meet your expectations on your one night with us while your flight was cancelled, we encourage you to maybe try one of the 4-5 star properties near by. -Haven Hotel
8/10 Good
Theodora, Lawrenceville
Traveled with partner
Apr 5, 2023
Liked: Cleanliness
The thing I liked best was that this property was only 2 miles from Port Everglades.
I didn't like that the shower took forever for the water to get hot. I didn't like that the A/C was either too cold or allowed me to be too hot.
Theodora
Stayed 1 night in Mar 2023
Response from Rick on Apr 6, 2023
Theodora Thank you for taking the time to review our property. You are right we are located very close to FLL international airport and to Port Everglades. We hope to see you again on your next stay in Fort Lauderdale. -Haven Hotel
6/10 Okay
Verified traveler
Apr 3, 2023
Liked: Staff & service
Stayed because close to airport with midnight arrival. Price was right
Verified traveler
Stayed 1 night in Mar 2023
Response from Rick. P on Apr 27, 2023
Dear Guest thank you for taking the time to review our property! You are correct we are very close to the airport, just 0.5 mile (about a 3 minute) ride. We hope to see you again on your next stay in Fort Lauderdale. -Haven Hotel
Like the cleanness of the room but their internet not so good 😞 but would stay there again in the future
Theresa
Stayed 2 nights in Mar 2023
Response from Rick on Apr 6, 2023
Hi Theresa Thank you for taking the time to review our property.We hope to see you again on your next stay in Fort Lauderdale. Since your stay we have upgrade our internet service for a better connection! -Haven Hotel
Perfect
Place to hole up before our cruise clean and attentive.
Thomas
Stayed 1 night in Mar 2023
Response from Rick on Apr 6, 2023
Thomas It was an absolute pleasure having you stay with us. We strive to provide the cleanest rooms while attending to our guests needs. We hope to see you again in the near future. -Haven Hotel
6/10 Okay
Astrid
Traveled with partner
Mar 7, 2023
Liked: Cleanliness
Disliked: Amenities
Owner said it would be a $25 fee for early check in. Then, she proceeded to charge my card for $32 and didn’t tell me until after the card was charged. I also found a pizza box in the closet with rotting food and a hair pin in between the bed sheets.
Astrid
Stayed 1 night in Mar 2023
Response from Rick P. on Apr 27, 2023
Hi Astrid we apologize for any mistakes on behalf of our housekeeping staff. Next time, please immediately notify us and we will make every effort to rectify any issues. The early check in fee is plus taxes when paying with a CC. We hope to earn your business again on your next stay in Fort Lauderdale. -Haven Hotel
8/10 Good
Lora
Feb 19, 2023
Liked: Cleanliness, staff & service
A great place to crash for the night after a late flight and cruise in the morning. Nothing fancy. Accommodating staff.
Lora
Stayed 1 night in Feb 2023
Response from Rick on Apr 6, 2023
Lora Thank you for taking the time to review our property. We are glad to hear you enjoyed your stay with us. We look forward to hosting you in the near future. -Haven Hotel
It was listed as a hotel, it was really a motel, with small rooms and an even smaller bathroom. The tea and coffee facilities were in the office, and so were unavailable when it was not attended. The photos on the Expedia website did not match reality. The property was located in an industrial area, with noise from passing trucks. This has put me off trusting Expedia in the future, even though I have used Expedia for a number of years.
We were looking for an affordable, convenient one night stay before our cruise departure, and Haven fit the bill. Basic and clean, comfortable bed. A few minor condition issues but we appreciated this option. Friendly check in, and nice family running this place!
The property is extremely old and outdated. Spend the extra 100 and stay somewhere nice. Microwave was dirty, the knob fell off the shower, and the grate in the shower was half open when I got there.
Pleasantly surprised! This little ‘motel’ style hotel has been totally remodeled during covid closures. Lovely tile, new paint, new fridge and MW, very nice bedding. Tiny continental breakfast bar but adequate. Very close to Pt Everglades, midway from FLL. Staff owners very friendly and helpful.
I just needed a room close to the Ft. Lauderdale Airport and this couldn’t have gotten much closer or more convenient. My Uber ride in the morning was $8 and the Uber driver was there within 5 minutes of me ordering it. Considering the price of hotels in the surrounding areas, this was by far a very good value.
Kevin
Response from Mike on Dec 10, 2022
Kevin - thank you for taking the time to review our property. We always strive to remain competitive in pricing, we hope to see you again on your next stay in Fort Lauderdale. -Haven Hotel
Quiet not the greatest location except very close to Ports which worked for me. Not too sure about over all safety. Industrial neighborhood but I had no problems. Employees very nice. Older hotel but very clean
No ice machine on property. Soda machine on property in office, not always available.powder creamer for coffee. Not always hot water for shower.had to ask for room servicing. Wifi wasn't always working.not at all happy with our stay
Sherry
Stayed 3 nights in Mar 2022
8/10 Good
Kerstyn
Traveled with partner
Apr 1, 2022
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice small patio faces parking lot but a place to sit and have a drink, with a nice fountain
Kerstyn
Stayed 1 night in Mar 2022
6/10 Okay
HENRY
Traveled with family
Mar 28, 2022
Liked: Staff & service
Disliked: Amenities
Close to the Cruise Terminal.
This place shouldn't call Hotel, it is so small should be call Motel.