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Reviews of Edwardian Hotel

2.5 out of 5
Edwardian Hotel
1668 Market Street, San Francisco, CA

Reviews

7.2

Good

Rating 10 - Excellent. 71 out of 250 reviews" "
Rating 8 - Good. 87 out of 250 reviews" "
Rating 6 - Okay. 42 out of 250 reviews" "
Rating 4 - Poor. 21 out of 250 reviews" "
Rating 2 - Terrible. 29 out of 250 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money - the staff were really nice and social and my room felt clean. The staff said the elevator was quite slow so I took the stairs during my stay but that was not too bad at all. The area was convenient and felt safe enough around.
Stayed 4 nights in Apr 2024
Response from Customer Service Team on Apr 26, 2024
Hi Fin. Thank you for leaving a 5 star review. We are happy to know that you enjoyed your stay at our property. We look forward to hosting you again soon.

2/10 Terrible

Chiharu

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no parking. The windows have no safety bars or screen. The windows also don’t lock. The sink was clogged. The towels and blankets have stains all over it.
Stayed 1 night in Apr 2024
Response from Customer Service Team on Apr 26, 2024
Hi Chiharu,We are sorry for all the inconvenience. We make sure that our guests are informed of our property amenities by sending pre-arrival sms and information available on our website upon booking. Our customer support services hotline is available as well for all possible inquiries .

8/10 Good

Jorge German Flores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old building and the room was small but enough for the price. The hotel is very well situated, close to downtown but also close to other areas in walkable distance and close to the subway. Very easy to go anywhere from here. The staff was very nice as well. The hotel is located in the busy Market street so bring earplugs for sleeping.
Stayed 4 nights in Mar 2024
Response from Customer Service Team on Apr 26, 2024
Hi Jorge,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our hotel to be conveniently located and that you appreciated our friendly staff. Being situated close to downtown and within walking distance to various attractions and the subway makes exploring the city a breeze! We understand that being on Market street can sometimes lead to a bit of noise, but we're glad to hear that you came prepared with earplugs. We truly appreciate your understanding and hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Will probably stay here again.
Stayed 4 nights in Mar 2024
Response from Customer Service Team on Apr 26, 2024
Absolutely thrilled to hear that you found great value during your stay! We strive to provide exceptional experiences at every turn, and knowing that you're considering staying with us again is the best compliment we could receive. We can't wait to welcome you back and exceed your expectations once more!

2/10 Terrible

Nadia

Stayed 3 nights in Mar 2024
Response from Customer Service Team on Apr 26, 2024
Hi Nadia,We are sorry for the inconvenience. We value our guest's reviews and feedback as it help us improve on our services. Rest assured our management and staff are tirelessly work on providing safe and comfortable experience to all our clients. Thanks.

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and very welcoming. Also hotel has quick access to public transportation (the BART towards SFO airport access).
Stayed 1 night in Feb 2024
Response from Customer Service Team on Apr 26, 2024
It's wonderful to hear about your positive experience with the friendly and welcoming staff at the hotel! A warm welcome can truly make a difference in how enjoyable a stay is. And having quick access to public transportation, especially towards the airport, is such a convenience. It sounds like the hotel's location is perfect for both exploring the city and ensuring a smooth journey to catch your flight. Wishing you many more pleasant stays and hassle-free travels in the future!

10/10 Excellent

James

Business traveler
Liked: Cleanliness
Disliked: Amenities
Standard room with shower in the back of the building was great. Clean quite safe. I would stay again. For the price it can’t be beat as there is a 24 hr door person.
Stayed 4 nights in Feb 2024
Response from Customer Service Team on Apr 26, 2024
It's fantastic to hear that you had such a positive experience with your standard room at the back of the building! Clean, quiet, and safe accommodations are always top priorities, and it's wonderful that you found all of these qualities during your stay. It's great to know that you would choose to stay again, especially considering the unbeatable price. Here's to many more comfortable and memorable stays in the future!

10/10 Excellent

Joia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Amaira

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Henry

Liked: Cleanliness, staff & service
Disliked: Amenities
Property a decent price for San Francisco, a little disconcerting when I arrived and no one at the desk but after a phone call someone came down and everything went smoothly; quite a bit of noise from street people but I’m used to cities and was not overly affected
Stayed 1 night in Dec 2023

8/10 Good

Dong

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Dec 2023

4/10 Poor

John

Disliked: Property conditions & facilities
The bathroom was across the hall and there was no heat on 2 of 3 nights. I complained after the first night and the heat was on the next night, but was off the 3rd. After that, I just gave up.
Stayed 3 nights in Dec 2023

8/10 Good

John E

Stayed 4 nights in Nov 2023

10/10 Excellent

Manchester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
affordable, clean, good staff, near transportation, centrally located,
Stayed 3 nights in Nov 2023

10/10 Excellent

nancy

Stayed 1 night in Nov 2023

10/10 Excellent

elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
The location was perfect, staff was friendly, it was clean..price was great...
Stayed 5 nights in Nov 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Janine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Nicolas

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just left the property today after giving the key to the morning staff (6 AM). They’ve decided to put a hold on my $200 deposit (money that I need for the rest of my trip) stating I didn’t deliver my room keys. Even before checking with their staff. Terrible management. Not so desirable area. Room was ok for the price.

6/10 Okay

Joseph

TV didn’t work. Serious stains on floor. Good staff and location. Clean and serviceable.
Stayed 1 night in Oct 2023

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was good value and good location for public transportation with a bus stop right outside but most importantly the staff were fantastic. They were friendly and professional.
Stayed 5 nights in Oct 2023

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
112% would stay here again
Stayed 1 night in Oct 2023

10/10 Excellent

Marko

Stayed 4 nights in Oct 2023

10/10 Excellent

Dannah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect hotel is traveling solo or with a partner. The rooms are cozy but clean and have all you need. Centrally located and close to public transportation as well as tons of restaurants, cafes, & parks. Would definitely recommend & return!
Stayed 2 nights in Oct 2023

6/10 Okay

Rhea

Traveled with family
Disliked: Property conditions & facilities
It was ok, did the trick for coupke nights. Wasnt great customer service, lots of homeless around the building, elevator didnt work half the time. You could smell smoke in rooms and hallways
Stayed 3 nights in Oct 2023

10/10 Excellent

Marci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

BRUCE

Liked: Cleanliness, staff & service
Stayed 14 nights in Sep 2023

8/10 Good

Jacob

Liked: Staff & service, room comfort
Not bad
Great for the price and super convenient location, it's just a little old and run down but it looks like it has been in business since the silent film era. Also no kitchen appliances but coffee in the lobby in the mornings.
Stayed 3 nights in Sep 2023

8/10 Good

Keilani

Traveled with partner
Liked: Cleanliness, staff & service
The hotel and room were what I expected for the price and location. The staff was great and accommodating.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness
Nice good value
Clean, very quiet, small bedroom but nice bathroom. Great location and excellent public transit. Safe with no homeless nearby. I would only have liked a lamp near the bed. Overhead lighting was not enough.
Stayed 4 nights in Sep 2023

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Check was a breeze and the gentleman was very accommodating and professional.
Stayed 1 night in Sep 2023

6/10 Okay

Jon

Traveled with partner
Disliked: Property conditions & facilities
No coffee in room. Had to go downstairs to make coffee. Staff didn’t understand the city & had us going wrong directions. Homeless people screaming all night long.
Stayed 4 nights in Sep 2023

8/10 Good

Rimon

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It is extremely tiny and very old.
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value in downtown SF
Best value in downtown SF, the hotel and clean, safe and well located. Nothing fancy but for this price it’s really good.
Stayed 1 night in Aug 2023

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Mingma

Stayed 1 night in Aug 2023

6/10 Okay

Richard R.

Liked: Staff & service
Disliked: Amenities
The people at the front desk were very nice. The room was clean but very bare bones, cramped, old with no A/C
Stayed 1 night in Aug 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service
Friendly
Stayed 1 night in Jul 2023

10/10 Excellent

Lavonna

Stayed 2 nights in Jul 2023

8/10 Good

Elisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service. Noise is to be expected for its location. Can’t keep windows open with the smoke oven from the restaurant next door. Property is over 100 years old but it kept up, clean and with fresh paint.
Stayed 3 nights in Jul 2023

10/10 Excellent

Carol

Stayed 6 nights in Jul 2023

6/10 Okay

Craig

Liked: Staff & service, property conditions & facilities
The location and price was reasonable however a major deal breaker: there are several restaurants in the building that release heavy smokehouse fumes from 8am -10pm necessitating all windows be closed tightly or you will wake up to a heavy smokehouse smell. No refrigerator either.
Stayed 3 nights in Jul 2023

10/10 Excellent

Ngun Siang

Stayed 3 nights in Jul 2023

10/10 Excellent

TERRY, Omaha

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great, very convenient to transportation and restaurants bars etc. It is an older establishment and not a luxury experience and that is perfectly fine. The staff was friendly and professional. If I had any complaints, it would be a trash can other than the tiny one in the bathroom would be nice and a mini fridge to store cold drinks/snacks would be helpful.
Stayed 4 nights in Jun 2023

8/10 Good

Marco

Stayed 5 nights in May 2023

10/10 Excellent

Renato

Stayed 2 nights in May 2023

6/10 Okay

John

Liked: Staff & service
First of all, the area around this hotel use to be a lot cleaner and safer. But, sadly, like many parts of San Francisco, Market Street now has a lot of homeless people, the streets are dirty, and many of the businesses have closed. The Edwardian is by no means a high end hotel. And, when I first walked into the lobby, I was very worried about deciding to spend the night here. It didn't make me feel any better when I was handed an actual key to the room instead of a key card. And then when I got to the room, the outside of the door was worn and needed some paint. The room itself was very small. But, surprisingly. the room was clean. The mattress was very comfortable and the bedding was clean and there were plenty of nice pillows. The bathroom was also very small. But there were plenty of towels and the it was also very clean. I needed to iron a dress shirts and I called the front desk, and the gentleman brought up an ironing board and iron up right away. I was only there for one night, so I just needed a place to sleep. So, the Edwardian did the job and the room was cheap. The staff was very nice and attentive. It's just hard to give the Edwardian a really good review because of where the hotel is located. And because the entire property really could use a good cleaning and a fresh coat of paint. I hope this review helps.
Stayed 1 night in May 2023