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It was a quick stay. However, the check in was efficient and friendly. Had dinner in the lobby bar...again our waiter was friendly, fun and efficient!!!
Susan
Stayed 1 night in Mar 2024
Response from Brianna on Mar 20, 2024
Thanks for your review Susan! We look forward to seeing you again in the future!
The staff were great and hotel was clean and the lounge was nice. The bed mattress was too soft for my liking and pillow fill wasn’t adequate so sleeping wasn’t that comfortable. Also the room configuration was a little strange. You had to kink your head to see TV from bed even with the swivel tray underneath it.
Hanadi
Stayed 2 nights in Feb 2024
Response from Brianna on Mar 20, 2024
Thanks for your review Hanadi! I have shared your feedback with our engineering and housekeeping leadership teams to work on these issues. We hope to see you again if your travels bring you back to the area.
I loved the lobby design. It was very creative and the red and green made it feel festive.
There wasn't anything not to like. This place was great and I am definitely staying here next time.
Thanks for your review, Teddy! We look forward to seeing you again!
6/10 Okay
Curtis
Traveled with partner
Oct 1, 2023
Liked: Amenities
Towels were thin and so cheap…. Bathroom was not stocked with soap, and there was hair in the tub, which suggests it was not properly cleaned before we rented the room. This was a poor experience, as my wife insisted we never stay here again.
Curtis
Stayed 1 night in Sep 2023
Response from Brianna on Oct 5, 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your experience with the housekeeping leadership team to ensure this issue does not happen again in the future. I hope you choose to stay with us again when your travels bring you back to the area.
10/10 Excellent
Jennifer
Traveled with family and small children, Traveled with family
Front desk associate that checked us in was phenomenal. Very friendly and helpful. She was a breath of fresh air. Pool was great for son and and open late. Bistro was delicious as well. Beds super comfortable. Not one thing to complain about.
Jennifer
Stayed 1 night in Sep 2023
Response from Brianna on Oct 5, 2023
Thank you so much for your review, Jennifer!!! We hope to see you again if your travels bring you back to the area!
10/10 Excellent
Cordelia
Oct 1, 2023
Cordelia
Stayed 1 night in Sep 2023
Response from Brianna on Oct 25, 2023
Thanks for your review, Cordelia! We hope to see you again if your travels bring you back to the area!
10/10 Excellent
Curtis
Sep 30, 2023
Curtis
Stayed 1 night in Sep 2023
Response from Brianna on Oct 5, 2023
Thanks for your review, Curtis! We hope to see you again in the future!
No free breakfast & the breakfast that you can buy is very disappointing.
Nicholas
Stayed 1 night in Aug 2023
Response from Brianna on Aug 14, 2023
Thanks for your review Nicholas! I will be sure to let my Bistro leadership team know about this. We hope to see you again if your travels bring you back to the area!