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Reviews of Coconut Bay Beach Resort & Spa All Inclusive

4 out of 5
Coconut Bay Beach Resort & Spa All Inclusive
Eau Piquant, Vieux Fort

Reviews

8.8

Excellent

Rating 10 - Excellent. 554 out of 1001 reviews" "
Rating 8 - Good. 306 out of 1001 reviews" "
Rating 6 - Okay. 88 out of 1001 reviews" "
Rating 4 - Poor. 40 out of 1001 reviews" "
Rating 2 - Terrible. 13 out of 1001 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. Close to the airport. Shuttle service through taxi available. The facilities were fantastic with numerous pools and beach. The food was great. Loved the options of for resturants. People friendly and nice. I would highly recommend.
Stayed 5 nights in Apr 2024
Response from Roney on May 9, 2024
Hello Christine,We are incredibly grateful that you chose to stay with us, and we're thrilled to hear that we exceeded your expectations and that you enjoyed all of the amenities that our resort has to offer. Rest assured, we carefully planned every aspect of your stay with your comfort and satisfaction in mind. We can't wait for your return.

10/10 Excellent

Dazayia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly and helpful. They make you feel so comfortable and happy like this is your home too! I will definitely be returning soon. Thank you for such a wonderful experience.
Stayed 4 nights in Apr 2024
Response from Roney Francis on May 7, 2024
Hello Dazayia, Great review! Thank you for staying with us. We are elated to know the resort and our team exceeded your expectations. We can't wait to welcome you to your home away from home.

10/10 Excellent

Tekeisha, Tampa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at the resort and it did not disappoint. This time I was able to stay at one of the upgraded rooms and it was excellent. The staff was very helpful and accomodating as usual. The resort also hosts a returning guest dinner with an upscale menu that was very nice. This is a very nice resort with lots to do and a beautiful spa. I recommend and will be returning again soon.
Stayed 5 nights in Apr 2024

8/10 Good

Kelly

Traveled with family
Dated.
Stayed 4 nights in Feb 2024

10/10 Excellent

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, well run, friendly facility
Stayed 10 nights in Apr 2024

10/10 Excellent

Kaitlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Saint Lucia, was breathtaking! I loved our resort! We went as a couple for my birthday and everything was amazing! Although it is a family resort, we still enjoyed as a couple because by the time we were done at the beach or excursions, the kids were either eating or in bed. Late night swims we had the pools to ourselves. The beach was empty and peaceful during the day which is where we spent most of our days ! Bar on the beach multiple bars in the resort including swim up bar! Buffet food was decently good, the Caribbean restaurant Calabash on the resort was DELICIOUS!! I also liked the jerk hut on the resort! There were so many pools—the resort was huge! The workers were very helpful and friendly! The people of St Lucia were very friendly. We left the resort to do some excursions which were amazing. We did zip lining, the waterfall, and Sulphur springs and mud baths! My favorite was the waterfall! Keep in mind arranging rides to explore the island off the resort is expensive around 200USD for there and back, but definitely worth it! Also had a birthday reservation dinner at Dasheene which is located at the Ladera Resort. It was breathtaking and the most beautiful dinner I have had. Coconut bay resort was exactly what we needed and I loved how it felt like we had it to ourselves! We definitely recommend and would go back!
Stayed 5 nights in Apr 2024

6/10 Okay

Keti

Disliked: Property conditions & facilities
Stayed 6 nights in Apr 2024

6/10 Okay

Christopher

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Apr 2024

6/10 Okay

Tekeisha, Tampa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very beautiful and convenient location. The staffwere friendly, helpful and even remebered your name. Excellent food choicesxand there was even a local market event on the weekend for shopping and hair braiding. The rooms are very outdated though. We had 3 people staying and each room had a bit of a musky smell and the bathrooms left a lot to be desired. I've heard the rooms are being renovated. This would really make the resort a contender with other upscale resorts on the island that are similarly priced.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
It was awesome!
Stayed 6 nights in Mar 2024

10/10 Excellent

Katherine Melisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful! So many different places to relax and enjoy the weather that it never appeared crowded. The food was great along with the nighttime entertainment.
Stayed 6 nights in Apr 2024

10/10 Excellent

Michelle, Schertz

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was absolutely beautiful and the staff was excellent.
Stayed 6 nights in Apr 2024

10/10 Excellent

Dionna Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Alashae Emauni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing vacation
Stayed 3 nights in Mar 2024

10/10 Excellent

Karen Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Used to be a club med. lovely properly and amazing staff. I was worried about being close to the airport but it’s just a small number of flights late in the day and to be honest the few times we saw a plane it was fun to watch. There are guys on the beach ( grasshopper tours) who can set up custom tours and they were great, as well as the hotel excursions. Food was excellent and a very short walk takes you to an amazing beach, if you are not a pool person. Entertainment was top notch. I will be returning!
Stayed 7 nights in Apr 2024

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Jamal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining options and activities on the resort. Some of the restaurants will need a reservation, you should reserve all of them the day you arrive!! This way you wont get stuck having dinner late. Sometimes they will have a cancelation or two and can accommodate you for a different time if you show up extra early. Lots of non-alcoholic options and beer. About 15 Vendors came on Tuesday to sell souvenirs, great prices and easy to negotiate with. I believe they also come on Saturday as well. I highly recommend buying from there or the shops outside, the airport shops are double or triple the price for the same items. The pools are great, lazy river was amazing. Beach water temperatures were perfect. Becuase the shore is on the Atlantic side, a lot of sea weed floating around but once you pass the area where they tend float around which will be chest deep-- alot less sea weed. Staff contantly clean the shores from the seaweed which is a plus. People and staff are freindly. I recommend some excursions. The island is beautiful and lush. Lots to see. The fruits are unbeliveable. We picked up some local fruit from vendors on the street on our way back from the waterfall and Volcano tour. Fresh cocoa pods, coconuts etc. Its a 5 minute ride to the airport!! We got here 3 hrs prior to our flight and its not needed. Its a small airport with limited flights. 2 hours would have been perfect. Great for families, especially the waterpark. You will have a good time here.
Stayed 4 nights in Apr 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this resort was outstanding. Multiple great food options! Only minor “complaint” is that the rooms (especially bathrooms) could use some upgrading.
Stayed 6 nights in Apr 2024

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful. Staff were amazing and friendly. We had a blast
Stayed 4 nights in Apr 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on property were amazing! Special shoutout to bartenders Dillan & Sage!
Stayed 6 nights in Apr 2024

4/10 Poor

shelly m

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Location is convenient Food was good Getting reservations for the restaurants is nearly impossible. The gal who does the reservations is not very friendly The staff acted like they hated their job Most were rude and not helpful We’ve been to several resorts throughout the years. This is the first one we will not be returning to
Stayed 7 nights in Mar 2024

10/10 Excellent

Desirae

Stayed 5 nights in Mar 2024

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
thank you. I had a great time.
Stayed 2 nights in Mar 2024

8/10 Good

Cornell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning services was excellent and works like a good clock, the bartenders were awesome. The food can be better in terms of taste and quality.
Stayed 4 nights in Mar 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Coconut Bay Beach Resort is an awesome All inclusive Resort! It’s 5 minutes from the airport, and offers free shuttle service. While it’s an older facility the grounds are well kept with lush landscape and a wonderful mile Long Beach right on the ocean side of the island. Lots to do at Coconut Bay! Great restaurants, great variety of activities daily and themed dinner events throughout the week. The Caribbean night offers amazing food and entertainment, as does the Country Western night. Vernon instructs a great aqua exercise class in the main pool! All the bartenders and staff are very friendly and helpful. Our daily housekeepers Casey and Rose went above and beyond to make sure our room was well attended to. The room has a coffe pot and mini fridge that are stocked with coffee fixings, water, soft drinks and Piton beers. Perfect! We enjoyed our stay very much and hope to return. We even took a private island tour one day to see the mud baths and drive through volcano. So much beauty on Saint Lucia!
Stayed 7 nights in Mar 2024

10/10 Excellent

Charlotte

Stayed 2 nights in Mar 2024

10/10 Excellent

Lisa

Liked: Property conditions & facilities
staff is very attentive property is clean safe perfect vacation !!! My favorite staff who i will visit again Lucy ❤️
Stayed 4 nights in Mar 2024

4/10 Poor

Laura A, Sinking Spring

Disliked: Cleanliness, property conditions & facilities
The property was very dated. Maintenance staff was painting outside walls to make is look fresh, while the rooms were nasty and other areas were great need of upkeep. Wooden lounge chairs were falling apart, broken umbrellas, hot tub jets did not work in the Adult Only section. We reserved a Harmony Premium Oceanview room and reported severe mold smell, ants running around tabletops, inability to control scolding hot water in the shower, the front door had 1/4" gaps around the entire perimeter. They sent housekeeping with bleach. We then demanded to speak with a manager again, finally we were moved to a new room which looked like the room advertised on their website. I would not stay here again, nor would I recommend this resort to anyone. The only upside to this place was Lucy, the resort dog, she is wonderful!
Stayed 7 nights in Mar 2024

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property and staff...the grounds were beautiful and it was so close to Paradise Beach...it truly was paradise!
Stayed 7 nights in Mar 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Property conditions & facilities
Beautiful property with wonderful staff! Lots to do under a beautiful canopy of vegetation, ocean front and activity options. Vernon does a great aqua exercise class but be ready for a great energizing workout! It was awesome! We loved enjoying a quieter breakfast and dinner at the Veranda. The staff is excellent and the food was amazing! Farm to table fresh vegetables and herbs is special! The Caribbean night event on Saturday was above and beyond! The buffet style Caribbean food selections were wonderful. The entertainment was WOW! Steel drum band, stilt walkers, fire dancers, engaging DJ…Loved every minute!
Stayed 2 nights in Mar 2024

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is obvious that the ownership and management care to keep this place up and constantly improving. We believe the staff makes the property and the staff at Coconuts is the best we've experienced in a very long time. Maybe ever!
Stayed 7 nights in Mar 2024

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed on the Harmony side and it was more relaxed and quiet. Enjoyed the view of the grounds, palm trees along the beach & the sound of the waves. The Atlantic side is windy at the beach and water is rough at times but I thoroughly enjoyed it. Staff was very friendly and helpful. Food was quite good and several options are available. Lazy river was nice over on the Splash side of the resort.
Stayed 5 nights in Mar 2024

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2024

4/10 Poor

Sandy

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Not at all what was advertised. Amenities and "luxury" inclusions were inaccurate. None of the restaurants advertised had reservations available. Main dining buffet food was terrible. Not a 4 star resort in my estimation. It's good for families with lots of kids. The "Adult Only" part was not separate and we shared much of the same dining and beach areas.
Stayed 2 nights in Mar 2024

10/10 Excellent

Donnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms could use some updating but other than that, everything was amazing. The staff were incredible. We had a couple bar tenders that everyday remembered our drinks. I would certainly consider coming back here.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jerry, Dorchester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Robert Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice all-inclusive resort! Lots of restaurants, bars, pools, activities and entertainment. Highly recommend!
Stayed 6 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice resort. The staff was excellent, and we met a lot of friendly people. As "empty nesters" we got a room on the harmony side, but wandered over to the splash side occasionally to get to the beach or lazy river, and found that the family side was equally well run. The food and drinks were excellent too!
Stayed 7 nights in Feb 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coconut beach is beautiful. I would definitely come back again
Stayed 7 nights in Feb 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the layout of the property and beauty of nature. Plenty of food & pools. The courtesy and joy of serving from all staff. The newly renovated room.
Stayed 6 nights in Feb 2024

6/10 Okay

Courtney

Stayed 3 nights in Feb 2024

6/10 Okay

Logan

Liked: Cleanliness
Stayed 3 nights in Feb 2024

6/10 Okay

Ron

Stayed 2 nights in Feb 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second trip to Coconut Bay and we were had an amazing time again. The pools, waterslides, and lazy river kept everybody busy, the food was excellent, and the staff were incredible. Coconut Bay will definitely be on our list again next time we plan a family vacation!
Stayed 7 nights in Feb 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2024

10/10 Excellent

Vonte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great resort for couples and families
Stayed 2 nights in Feb 2024

8/10 Good

Trevon

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Feb 2024

10/10 Excellent

Kapil

Stayed 4 nights in Feb 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how everything was spread out and the people were very friendly and accommodating
Stayed 7 nights in Feb 2024

10/10 Excellent

Mary Ivy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024