The State Hermitage Museum Official Hotel

Photo gallery for The State Hermitage Museum Official Hotel

Lobby
Pool
Pool
Pool
Terrace/Patio

Overview of The State Hermitage Museum Official Hotel

The State Hermitage Museum Official Hotel

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Gym
  • Breakfast available
  • Business services
10 Pravdy Str., 10, St. Petersburg, Saint Petersburg, 191119

Explore the area

  • Popular LocationVladimirskaya Church9 min walk
  • Popular LocationRussian State Museum of the Arctic and Antarctic11 min walk
  • Popular LocationAnichkov Bridge17 min walk
  • AirportSt. Petersburg (LED-Pulkovo)24 min drive

Choose dates to view prices

About this area

St. Petersburg

The State Hermitage Museum Official Hotel is located in St. Petersburg City Centre, a neighborhood in St. Petersburg, and is in the city center and near the airport. Dostoyevsky Museum and Russian State Museum of the Arctic and Antarctic are cultural highlights, and some of the area's notable landmarks include Vladimirskaya Square and Vladimirskaya Church. Traveling with kids? Consider St. Petersburg Canals and Horrors of St. Petersburg Museum. Guests appreciate the hotel's quiet location.

What's nearby

  • Vladimirskaya Square - 5 min walk
  • Rimsky-Korsakov Flat-Museum - 5 min walk
  • Vladimirskaya Church - 9 min walk
  • Russian State Museum of the Arctic and Antarctic - 11 min walk
  • Anichkov Bridge - 17 min walk

Restaurants

  • Catherine the Great — 1 min walk
  • Michelangelo — 1 min walk
  • Crab Story — 3 min walk
  • Crumbs — 3 min walk
  • Catherine the Great — 4 min walk

Getting around

  • Zvenigorodskaya Station - 8 min walk
  • Vitebsky Station - 14 min walk
  • Pulkovo Airport (LED) - 24 min drive

About this property

The State Hermitage Museum Official Hotel

5-star luxury hotel in the city center
The State Hermitage Museum Official Hotel provides amenities like a hot tub and a roundtrip airport shuttle. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a body treatment, a facial, or a massage.
Other perks at this hotel include:
  • Breakfast (surcharge), a rooftop terrace, and self parking (surcharge)
  • Limo/town car service, a 24-hour front desk, and a porter/bellhop
  • Guest reviews speak well of the breakfast, quiet location, and helpful staff
Room features
All 126 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and separate sitting areas. Guests reviews give good marks for the comfortable rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with hydromassage showers and designer toiletries
  • 42-inch plasma TVs with cable channels
  • Separate sitting areas, childcare services, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

Parking and transportation

  • Self parking on site (surcharge)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: RUB 2000 for adults and RUB 2000 for children
  • 1 bar/lounge
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Babysitting/childcare (surcharge)
  • In-room child care (surcharge)
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Azerbaijani
  • Bulgarian
  • Dutch
  • English
  • French
  • German
  • Greek
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business center
  • Conference space (686 square feet)

Outdoors

  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Day bed
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Towels

Entertainment

  • 42-inch plasma TV
  • Cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
An early check-in fee will be charged

Check-out

Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for RUB 3000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A mandatory registration fee of RUB 250 per person, per stay for non-Russian citizens is charged at this property.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: RUB 2000 for adults and RUB 2000 for children (approximately)
  • A pet fee will be charged
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: RUB 3000.0 per day
  • Facilities fee: RUB 1500 per person and includes use of: sauna; spa tub; spa; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa

Property is also known as

Hermitage Museum Hotel
State Hermitage
State Hermitage Hotel
State Hermitage Museum Hotel
State Hermitage Museum Hotel St. Petersburg
State Hermitage Museum Official Hotel St. Petersburg
State Hermitage Museum Official Hotel
State Hermitage Museum Official St. Petersburg
State Hermitage Museum Official
State Hermitage Museum Official Hotel SAINT PETERSBURG
State Hermitage Museum Official SAINT PETERSBURG
State Hermitage Museum Offici
The State Hermitage Museum Official Hotel Hotel
The State Hermitage Museum Official Hotel St. Petersburg
The State Hermitage Museum Official Hotel Hotel St. Petersburg

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 343 out of 388 reviews
5 - Excellent 88%
Rating 4 - Good. 34 out of 388 reviews
4 - Good 9%
Rating 3 - Okay. 3 out of 388 reviews
3 - Okay 1%
Rating 2 - Poor. 4 out of 388 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 388 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice experience in a luxurious hotel with super friendly and helpful staff. Highly recommend.
Stayed 3 nights in Oct 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Kind and helpful staff. Exceptional comfort and stylish bedroom. Exquisite buffet breakfast - the best I've ever had.
Stayed 6 nights in Oct 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 5-star hotel. We stayed 7 nights, and found the service attentive and outstanding. Concierges very helpful. 2 hotel restaurants : food is at 5-star cost level and more expensive than what you can find within a 10-minute walk, of course (ask concierge to direct you to "gastrononic street"); but it's tasty enough. I'd skip the blinis & caviar (poor price to quality ratio) but everything else we had was quite tasty, and we tried most of both menus. One caveat: St. Petersburg traffic is heavy, and trips from the hotel to the museums, etc. run about a half hour or more. You can almost walk faster than a drive. If you are on a tight schedule you might want to pick a hotel very close to the attractions you want to see most.
Stayed 8 nights in Sep 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a bit off the downtown area and is in a safe, clean and quiet neighborhood, but it is only a 7 or 8 minute walk to the Metro. The hotel is maintained in gret shape. our room was spacious and elegantly furnished. The bathroom had heated marble floors and a seperate tub and shower. We had a king Suite that had a seperate living area three steps down from the bedroom. The only thing that is standard in Europe that I don't like is if you use a lot of ice, you have to go to the bar and get an ice bucket. No ice machines on the floors like American hotels, but again standard for the area. Overall a great hotel and we will definitely stay there again on future visits to St. Petersburg.
Stayed 6 nights in Sep 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gold standard for customer service
I’ve rarely experienced attention to customer service like I have at the Hermitage. From checkin to breakfast, the staff pay incredible attention to anticipating and fulfilling your every request. We were made to feel unbelievably welcome; and combined with the excellent and freshly renovated facilities of the hotel, could not have asked for a better experience. I travel a lot and have rarely encountered anything approaching this level of guest attention. Cannot rate this hotel highly enough.
Stayed 3 nights in Aug 2018