8.6/10 Excellent! (1,001 reviews)
The stuff is really good and hospitality is excellent. But the hotel is way overpriced, for a 5 stars hotel I was expecting a better rooms and amenities. The curtains are from the last century, the crib was rusty and you have to pay extra for everything. The parking fee is dropped from the sky as they have a big parking inside the hotel.. I am not expected to come horseback riding after all. You have to pay for the indoor pool and hot tub $69 per day which should have been free for residents and it’s below average and small anyway. The instagram videos are very misleading. There were no slippers nor toothpaste in the room.. that’s a minimum to have in a 5 stars hotel. Overall, the hotel is a 3 stars downtown hotel with the price of a 5 stars resort. I wouldn’t come again. But again, the staff was wonderful. The food is meh.
Reviewed on Dec 19, 2025