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Reviews of Golden Nugget Hotel & Casino Lake Tahoe

3.5 out of 5
Golden Nugget Hotel & Casino Lake Tahoe
50 Highway 50, Stateline, NV

Reviews

6.6
Rating 10 - Excellent. 371 out of 1233 reviews" "
Rating 8 - Good. 210 out of 1233 reviews" "
Rating 6 - Okay. 229 out of 1233 reviews" "
Rating 4 - Poor. 214 out of 1233 reviews" "
Rating 2 - Terrible. 209 out of 1233 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Leeza

Traveled with family
Disliked: Staff & service, property conditions & facilities
Was not able to get a hold of any staff. We used the phone from the room to try and call someone, and the operator would say it couldn't connect the call. Used our cell phones, same message. Very sketchy. No ice available, soda vending machine charged my card $10 instead of the $4.10 it displayed. The drinks came out room temperature. Beds were uncomfortable. Terrible experience. Would not stay here again, not even for the "low" prices.
Stayed 1 night in May 2024

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Guest Services on May 16, 2024
Thank you for staying with us. We appreciate your feedback!!!

10/10 Excellent

Ryan and Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very nice and modern, and the staff is awesome.
Stayed 1 night in May 2024
Response from Guest Services on May 16, 2024
Thank you for staying with us. We appreciate your feedback!!!

4/10 Poor

hortencio

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Did not realize it was somewhat run down. Mattress were extremely soft to the point that you sunk in them. AC quit working or may have programmed to heat at night, luckily I was able to open window at night.
Stayed 2 nights in May 2024
Response from Guest Services on May 15, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

2/10 Terrible

Aseret

Disliked: Cleanliness, staff & service, property conditions & facilities
The air conditioning did not work. We were hot all night. The AC unit was blowing hot air. The receptionist where we check in said they were currently working on getting this fixed so all she could do is giving me her manager’s business card so we can reach out to her. It was suppose to be a night to relax but instead we didn’t get any sleep because the room was 80 degrees it was so hot we couldn’t catch our sleep. Really bad experience for the price of each room.
Stayed 1 night in May 2024
Response from Guest Services on May 13, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Excellent

Hugo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in May 2024
Response from Guest Services on May 13, 2024
Thank you for staying with us. We appreciate your feedback!!!

2/10 Terrible

Isabella

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on May 13, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

2/10 Terrible

Aditya

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So my roommates and I had booked a room for our stay at Golden Nugget. We reached the hotel at 3am and they did not allow us to stay as they said that the room has been forfeited. The person behind the counter was very rude and called the security for no reason. They kicked us out of the hotel and we had no where to stay. It was really a bad experience, I do not recommend anyone to stay in this hotel. I am really disappointed.
Stayed 1 night in May 2024
Response from Guest Services on May 12, 2024
We apologize for any inconvenience this may have caused. We are taking this very seriously and are looking into it. We hope that you will change your mind and visit us in the near future. We highly appreciate your feedback!!!

8/10 Good

Caitlyn

Traveled with family
Liked: Amenities
Overall good experience. Gambling is not very good. Needs to be remodeled (in the process as of 05/2024) Smoking is allowed in the building which makes the experience less fun. Staff is nice but not overly friendly.
Stayed 1 night in May 2024
Response from Guest Services on May 11, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

4/10 Poor

Victor

Traveled with partner
The rooms are very stuffy and the bathrooms need a lot of help it feels like your taking a shower in a construction site
Stayed 1 night in May 2024
Response from Guest Services on May 10, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Excellent

Nosforato

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is perfect walking distance to entertainment in town. I dislike that there not a place for breakfast before 8am
Stayed 1 night in May 2024
Response from Golden Nugget on May 10, 2024
Thank you for feedback! We apologize for the inconvenience and hope you will change your mind and visit us again. Please let us know if there is anything we can do to assist further- we are always here to assist where we can!

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great value
Stayed 1 night in May 2024
Response from Golden Nugget on May 10, 2024
Thank you for feedback!Glad you had great stay!

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no heat or hot water! Desk asked if I let the water run for 15 min to get hot water!!! Seriously!!?? They gave me another room. Then they charge $20 per day for parking!!! I’m staying there, eating there, gambling there, and they charge to park my car!!! Insane! Terrible experience!!!
Stayed 2 nights in May 2024
Response from Guest Services on May 10, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

6/10 Okay

Darlene, Oakland

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Golden Nugget on May 10, 2024
We apologize for the inconvenience and hope you will change your mind and visit us again. Please let us know if there is anything we can do to assist further- we are always here to assist where we can!

10/10 Excellent

subramanyam

Liked: Property conditions & facilities
Quite good for the price
Stayed 1 night in May 2024
Response from Golden Nugget on May 9, 2024
Thank you for your feedback.

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, amenities
Great price for the stay. Not enough food options
Stayed 1 night in May 2024
Response from Guest Services on May 8, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! My Room was super clean and nice!
Stayed 1 night in May 2024
Response from Guest Services on May 8, 2024
Thank you for staying with us. We appreciate your feedback!!

6/10 Okay

Anton

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
1. Towels and parking and breakfast are not included in the room price. Even the most modest hotels provide free breakfast, but not yours. 2. The flooring in the room stinks of urine. We ventilated the room and then couldn’t warm it up. Over the course of the entire evening, the heater was only able to heat the room to 65 degrees. I had to sleep in socks. 3. The water in the shower is cold, then barely warm. We let the water run for an hour, but the warm water never came out. For 3 days we were not able to take a shower. 4. The snow between the hotel and the parking lot has not been removed. Arriving people are forced to get out of the car directly into a puddle of water and snow.
Stayed 2 nights in May 2024
Response from Guest Services on May 8, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Excellent

ALICIA, FRESNO

Liked: Cleanliness, staff & service
Good location
Stayed 2 nights in May 2024
Response from Guest Services on May 7, 2024
Thank you for staying with us. We appreciate your feedback!!

4/10 Poor

Walter

Liked: Cleanliness
Disliked: Property conditions & facilities
Room could not produce heat for we older folks. Addition of a large number of young adults and associated noise. Room keys would not work and couldn't be fixed after two trips up to the assigned floor = room moved.
Stayed 2 nights in May 2024
Response from Guest Services on May 8, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Good

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Heat not really working, so room temp was cold
Stayed 1 night in May 2024
Response from Guest Services on May 6, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Excellent

Makini

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room neighbors were very noisy so I called the front desk to request a move. LeeAnn, Valerie and Ann were fantastic. They moved us to a nice room without hesitation and we were able to enjoy our 37th wedding anniversary in peace.
Stayed 2 nights in May 2024
Response from Guest Services on May 6, 2024
Thank you for staying with us. We appreciate your feedback!!! Also, the issues are being addressed

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine however Friday night several hundred young adults checked in and overwhelmed the hotel and from that night around 6pm until 3am they made a lot of loud noice in the hallway yelling and slamming doors.
Stayed 2 nights in May 2024
Response from Guest Services on May 5, 2024
Thank you for staying with us. Your concerns are being addressed and thank you for your feedback!!

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service
Pool closed in winter, and gym is a bit lacking; however, friendly staff really make up for a lot!
Stayed 3 nights in Mar 2024
Response from Guest Services on May 5, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

4/10 Poor

Valerie

Traveled with partner
Just very crowded check in conditions and no extra employees to help out Also the elevator to get to the room was extremely backed up with people. Not enough management of issues
Stayed 1 night in May 2024
Response from Guest Services on May 4, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

6/10 Okay

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had trouble checking in to room digital key did not work
Stayed 1 night in Apr 2024
Response from Guest Services on May 2, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Good

Tiana

Traveled with partner
I liked how affordable it was but disliked that you had no control over the temperature in your room.
Stayed 4 nights in Apr 2024
Response from Anna Garcia on May 2, 2024
We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and appreciate the feedback you shared with us. Check-in & check-out should be a swift and seamless process, and we will follow up regarding that shortfall. We have installed new Ice Machines throughout both hotel towers and any prior issues you experienced have been resolved . You will be pleased to know that we are undergoing a complete renovation of the property. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Good

Jolina, Oakland

Traveled with partner
Liked: Cleanliness, staff & service
Rooms do not come with a fridge, make sure to ask for one & they will bring it to your room.
Stayed 2 nights in Apr 2024
Response from Guest Services on May 1, 2024
Thank you for staying with us. We appreciate your feedback!!

4/10 Poor

Amanda

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms need to be updated but the temperature inside it was horrible. Our room was 81 and the air conditioning didn’t work. We had reservations for a weekend in June and sadly cancelled them and will be staying at another hotel.
Stayed 1 night in Apr 2024
Response from Guest Services on May 1, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Excellent

Geoff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time. Staff was friendly and room was clean
Stayed 2 nights in Apr 2024
Response from Guest Services on May 1, 2024
Thank you for staying with us. We appreciate your feedback!!

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Apr 2024
Response from Guest Services on May 2, 2024
Thank you for staying with us. We appreciate the Feedback!!!

2/10 Terrible

Salvador

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I was placed on a dog floor, in which the Front desk did not inform me. No wonder my room smelled like wet dog. Needless to say I did not spend another night. Will never go back.
Stayed 1 night in Apr 2024
Response from Guest Services on May 1, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

4/10 Poor

Brandon

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Im extremely happy and appreciative I was able to check in to my room at 11am. The concierge desk was extremely accommodating in that aspect, however, I paid extra for a room with a balcony a did not get a room with a balcony.
Stayed 2 nights in Apr 2024
Response from Guest Services on May 1, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Good

Edvard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing to watch out is the AC/Heating system. They have an explanation for it under the thermostat but still… a bit inconvenient
Stayed 1 night in Apr 2024
Response from Guest Services on May 1, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

6/10 Okay

Guilebaldo

Liked: Staff & service, amenities, property conditions & facilities
Staff friendly
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 29, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction blocking off the corridor from hotel elevators was a major inconvenience. We had to walk the parking lot across the driveway to get from parking to the hotel
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 28, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Good

No name given

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on May 1, 2024
Thank you for staying with us. We appreciate your feedback!!

2/10 Terrible

Elijah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were not helpful at all and was over charged on my one night stay. They located me on a dog floor on level 5 and there was flea infested on that floor. When I spoke to management they said they can’t refund me or move me floors because all rooms are taken. Terrible place to be at and terrible management
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 28, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Excellent

Juan, Elk Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived early and was able to check in. The person was super nice and polite.
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 28, 2024
Thank you for staying with us. We appreciate your feedback!!

10/10 Excellent

Tino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 27, 2024
Thank you for staying with us. We appreciate your feedback!!

10/10 Excellent

Roman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Led Zepplin door on my Hotel room and lake view out my window
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 26, 2024
Thank you for staying with us. We appreciate your feedback!!!

4/10 Poor

tim

Traveled with partner
Loved the bed, pillow top was great
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 25, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 26, 2024
Thank you for staying with us. We appreciate your feedback!!

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booked this because it was cheap and it was cheap for a reason. The rooms are outdated and the place needs a renovation, but it was clean. The bathtub had cracks in it, the non smoking room I got reeked of smoke, one of the bedside lamps was broken, and there was no fridge in the room. I called the front desk, but nobody answered. When I reported these issues, I was told they could send someone to bring a fridge to the room, so the fridge is on request. You get charged for parking and you get charged a resort fee. Overall, it’s usable, but not enjoyable. I’ll probably try something else next time.
Stayed 2 nights in Apr 2024
Response from Gold Nugget on Apr 24, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

4/10 Poor

Juvylyn

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 25, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Good

Aurelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Gold Nugget on Apr 24, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Good

Christina

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded our expectations. service was great. Amenities were top. We felt welcome and our needs were accommodated. Only thing was other guests were a bit noisy but that did not interrupt our restful stay at your property. We would come back.
Stayed 1 night in Apr 2024
Response from Gold Nugget on Apr 24, 2024
Thank you for your feedback. Hope to see you soon.Have a great day !

8/10 Good

Lyle

Traveled with partner
Liked: Cleanliness, staff & service
Room Heat/Cooling needs to be up graded Need more restaurant choices Other than these two items ...all good !
Stayed 1 night in Apr 2024
Response from Gold Nugget on Apr 24, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Good

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 22, 2024
We thank you for staying with us. We appreciate your feedback!

6/10 Okay

Carlos

Stayed 1 night in Apr 2024
Response from Gold Nugget on Apr 24, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!