Standard Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets
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Reviews of Hampton Inn Tracy

2.5 out of 5
Hampton Inn Tracy
2400 Naglee Rd, Tracy, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 327 out of 637 reviews" "
Rating 8 - Good. 187 out of 637 reviews" "
Rating 6 - Okay. 55 out of 637 reviews" "
Rating 4 - Poor. 31 out of 637 reviews" "
Rating 2 - Terrible. 37 out of 637 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ryan, Roseville

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The bed was very uncomfortable and poor in quality from other Hampton Inns I have stayed at. Other than that all was good
Stayed 1 night in May 2024

10/10 Excellent

Leonardo

Liked: Cleanliness
Everything was nice
Stayed 1 night in May 2024

6/10 Okay

Steven

Traveled with family
Liked: Staff & service
Tired hotel for the price wouldn't stay here again.
Stayed 1 night in May 2024

10/10 Excellent

nick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly at check in. Check in was easy they knew exactly who I was and it was very easy. Rooms were nice quiet and clean. Staff was helpful for everything I needed told me about good restaurants nearby. Definitely stay here again if I’m in the area again
Stayed 1 night in Apr 2024

10/10 Excellent

M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

2/10 Terrible

Ramesses

Disliked: Staff & service, amenities, property conditions & facilities
Fire alarm went off at 8 am "because of the rain" so don't stay here if it's wet out! Also, pool closed until further notice, gym was closed, and ice machine broken. I was eating breakfast and instead of letting me know they were closing down, staff just switched the lights off without saying a word wth.
Stayed 1 night in Apr 2024

10/10 Excellent

Nora

Liked: Cleanliness, amenities
Muy bien
Stayed 2 nights in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dana

Liked: Property conditions & facilities
The staff
Stayed 1 night in Mar 2024

4/10 Poor

Trista

Traveled with family
It was an old room that needed cleaning badly! There were marks all over the bathroom door and the fan was full of dust and dirt. The body wash was empty. No option to pay cash at the end of our stay, very disappointing would never stay there again!
Stayed 1 night in Mar 2024

10/10 Excellent

Navdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Mar 2024

10/10 Excellent

Marcelique

Stayed 2 nights in Mar 2024

6/10 Okay

Maria

Traveled with family
Disliked: Staff & service
Service is not good
Stayed 1 night in Jan 2024

10/10 Excellent

TERRI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very friendly staff and great service. Plenty of food and services all around for convenience too. There's a construction fence in the same parking lot, as if there will be construction starting close by.
Stayed 1 night in Feb 2024

4/10 Poor

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst bed I ever slept In. Woke up with a backache.It was like sleeping on a board.Noisy at night with people talking loudly In the hallway at 11:30 through 2:30 AM Pillows were like q tips,too soft (Maybe to make up for the hard bed) Mix up at check In as I was told I didn't have a reservation. Took about 20 minutes to resolve.
Stayed 1 night in Feb 2024

10/10 Excellent

Markese

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, staff were very friendly check in was quick and easy! Beds could use a little upgrade however we had a great stay! Thank you
Stayed 2 nights in Feb 2024

10/10 Excellent

Leanne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled for work. Very comfortable clean rooms. Great location. Felt very safe. Thank you
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Patricia

Business traveler
Disliked: Amenities, property conditions & facilities
The fire alarm started going off at 3am because of the rain. It would turn off, then go off again. If they knew the rain causes the fire alarm to go off… why not get it fixed?! The rooms are normally ok, but last night the room I was in was smelling bad.
Stayed 1 night in Jan 2024

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, staff & service
Upon check in my bathroom toilet was clogged and required maintenance. Maintenance arrived and fixed the clog. But still pretty disappointingly disgusting
Stayed 1 night in Jan 2024

8/10 Good

Fons

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevator having issues. Breakfast underwhelming. Parking fee? This is Tracy , not Las Vegas. Checking in and out was easy. Room clean and good mattress but soft for my taste. Overall good,will be back
Stayed 1 night in Jan 2024

8/10 Good

Christina

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jack

Stayed 1 night in Jan 2024

10/10 Excellent

Jack

Liked: Cleanliness, amenities
The staff is amazing!
Stayed 1 night in Jan 2024

6/10 Okay

Andrea, Hayward

Business traveler, Traveled with partner
great location, close to freeway, dining and shopping.
Stayed 2 nights in Jan 2024

10/10 Excellent

Lucia

Stayed 1 night in Jan 2024

2/10 Terrible

Mechele

Disliked: Cleanliness, staff & service
Did not stay there New Year's Eve and still charged me. Manager on duty was not accommodating. Will not stay there or refer any of my family or friends.
Stayed 1 night in Dec 2023

10/10 Excellent

Arlina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Steven

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Angry and hated the experience.
I have stayed at many Hampton Inns. This location had the room numbers falling in the hallways, my door damaged, may bathroom would not lock, the sink was such that anytime it was used you would have to mop up water on the counter. At breakfast I had to go to the front desk and ask for someone to refill almost everything. No waffle mix, no syrup, no sugar, no milk etc. I received a cold response as if I was being pushy. If they don't want the job, they should find another. The pool had no towels, the exercise room left you in the dark on a treadmill after 5 minutes because the motion detector didn't pick me up. Also the surprise $25 early check in fee. Really, one hour early? I think I will find another hotel to give $550 too. I can't believe you would stick me for another $25.
Stayed 4 nights in Dec 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Dec 2023

8/10 Good

Sondra

Stayed 2 nights in Dec 2023

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and pet friendly and you couldnt tell it was so clean. The area was close to shopping and food. I will definitely stay there again
Stayed 5 nights in Dec 2023

8/10 Good

Lori

Stayed 3 nights in Dec 2023

8/10 Good

Wendy

Stayed 1 night in Dec 2023

8/10 Good

michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Leonardo

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

jodi

Stayed 1 night in Dec 2023

10/10 Excellent

Randy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Rita

Stayed 1 night in Dec 2023

10/10 Excellent

Kody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Patricia

Stayed 1 night in Dec 2023

10/10 Excellent

Eduardo

Stayed 1 night in Dec 2023

10/10 Excellent

Kristian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely staff
Stayed 1 night in Dec 2023

10/10 Excellent

Aldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evreting is Good place
Stayed 4 nights in Nov 2023

10/10 Excellent

Herman

Liked: Cleanliness, amenities, property conditions & facilities
Staff were professional courteous and helpful.Hotel location is excellent and room was very clean and comfortable
Stayed 4 nights in Nov 2023

6/10 Okay

Hedson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kody

Stayed 1 night in Nov 2023

2/10 Terrible

Kristen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So we paid 170 for this place and it wasn’t ready upon check in . The room Was not vacuumed and hair all over shower and bathroom , bed skirt was all raggedy , comforter was dirty and curtain is filthy went to shower and no shampoo in despensor and went to desk to get shampoo and they had no shampoo left to give , office lady was very nice and she was new and she just couldn’t do anything about it but was very sweet. The pool smelled like pee and was so loud and there were no towels for pool . Asked for two more pillows and there were no pillows left . Super disappointed in this room and would have drove home but have tournaments tomorrow that we have to go to in the morning for our kids
Stayed 1 night in Nov 2023
Response from Pritika on Nov 27, 2023
Thank you so much for taking the time to write a review of our property. We are so sorry about your experience with room cleanliness. We hope you will give us another chance to show you why we are rated Best in Tracy. Thank you again

10/10 Excellent

Trenice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice/comfortable hotel.
Check in was easy at the hotel. The front desk women was nice and quick. The bed and room were comfortable. The only thing that was annoying is Hilton sends you an email separately from Hotels.com telling you there is an easy/quicker way to check in online, but it's not at all. It took me more time trying to get to the actual site for Hilton than it did to just drive over and check in. I would stay at this hotel again.
Stayed 1 night in Oct 2023