“We were there for only 18 hours and was charged a Resort fee plus tax of $43.88 that was NEVER mentioned before checkout by Expedia or the hotel. Additionally there was an additional fee for using a credit card which was never discussed. Anothe Bait and switch.”
“Great location with free parking on site! Two things to note...one of the elevators was out of service for 2 days, then the second one went out of service for a while, which meant that everyone had to use stairs!
The outdoor tiki bar happy hour...I asked for a draft beer (Michelob Ultra) and the bar tender had a pitcher of beer already poured, that tasted like nothing! Her excuse was that the lines for that beer froze so they had to pre-pour the beer. Flat and no taste! She did replace my beer……
“Location of hotel was nice, pretty and not a bad area. Access to beach was easy and convenient. But however the hotel staff was very unpleasant, there was only one staff member up front that was helpful and not rude when speaking to me. Hotel rooms and facility was clean and kept up.”
“The pictures on Expedia are all AI and the property doesn’t look anything like the pictures do we were extremely upset. We were only in our room for five minutes and we turned around and walked out.”