Surcasti Vacations from $875

Great staff and location.

I didn’t receive any email or notification that this property is self checkin, there were no one there while arriving and I had to make several roaming calls & to download an App to get access to my room although there were no WiFi avalable

When I booked it showed the hotel closer to the train and down town. It was way farther than the one shown at a different location. It was very clean and fun to check yourself in. I would definitely book again.

Front desk and the ladies handling breakfast were tremendous, friendly and helpful. Pretty serious glitch with housekeeping. Bare minimum effort for twelve days, even when we left for four days they didn't bother to clean at all. Ran out of toilet paper and towels several times and a promised real clean (first effort) was better and rated a poor. I understand staffing issues but only two days before leaving did a reasonable job get done. We were there thee weeks.

Room was clean and spacious. Nice coffee. Friendly cleaning staff. Had a nice soup in the hotel restaurant one evening, which is a cosy space. Wasn’t sure if it was a Swiss thing or not but we’d asked for a double (we are married) and we were given two single beds pushed together. So if you want to come for a romantic getaway… perhaps contact the property first and check. Also there is a tax of 7 Francs each per person per night which is not included when you book. Also, there is a 100 Franc hold on your card for the room key.