Dear Mark,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with our staff prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear April,Thank you for taking the time to tell us about your experience at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA. It's great to hear that you are one of our recurring guest. However, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the situation you mentioned regarding the sink, the towel and the other issues which hindered your stay prompting your 2/5 score. Feedback from our guest is always welcome as we strive to continuously improve the quality of our guest services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Hello Emily, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia and I appreciate your 5/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear April,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our nice smelling room, laundry option and toiletries given. You indicated that you were unsatisfied with unclean room, stained floor and the other concerns you mentioned. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Deterrace,The team at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA are sorry to hear of your unfortunate booking experience. Your comments will be taken into consideration to limit any future happenings. At Red Roof, guest satisfaction is our top priority, and it was a disappointment that we failed. Please know we valued you as our guest and appreciated your patronage.Thanks again and we hope you’ll visit us again so we can provide a better experience.Sincerely,Kerry-Lee Red Roof Management RediResponse Specialist

Hello Lidia, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA. April, I am thrilled to read your kind remarks about our very clean hotel, friendly staff, and the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, April, and can't wait to see you back at Red Roof soon, where we can continue to offer you a very clean stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

Hi Latarius,Thank you for taking the time to tell us about your experience at the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia. It was disheartening to read that the listed pests hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests, as is standard in the industry. In an effort to rectify this in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

Hello Zaccheus, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hi Dwayne,Thank you for taking the time to write a review of your stay at the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. However, our apologies for the door. Please note that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,OnielRedRoof ManagementRediresponse Specialist

Thank you for taking a moment to leave a review, Miguel. The staff and I at the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia were disappointed to see your 1/5 score following your stay. You stated that you didn't like your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Amy,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our nice staff, and big size room. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Mark,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our wonderful location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Dwayne,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about your stay being being better that your previous. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

Dear Chris, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip! Sincerely, Chirell RediResponse Specialist

Dear Tiffany,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 1/5 score. You indicated that you were unsatisfied with you not being able to stay with us due to the property not being to your liking. To uphold our company's high standard your encounter will be shared with management. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell RediResponse Specialist

Dear Dwayne,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 1/5 score. You indicated that you were unsatisfied with not getting through with the front desk and having to wait for your room to be cleaned. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell RediResponse Specialist

Hello Joseph, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

I apologize for the problems with your room during your staying we are working hard to make our guest happy.please accept our 10% off your bill. We hope you can give us a second chance so we can serve you better.

Hello Robin, Thank you for taking a moment to complete our survey. At the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Gary, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Gervard. The staff and I at the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Dear Banyan,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA. We are sorry about the issue you had with the loud noise that came in from neighboring guest, but, we are happy to know that you had a great stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely, Red Roof Management

Hello Amega, Thank you for taking a moment to complete our survey. At the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Varrel,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA. We are sorry that you encountered issues with the heating unit, however, we are happy that you were pleased with the free goodies giving away and the freshly painted room. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,Red Roof Management

Hello Carlos,The staff at the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Mark. The staff and I at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA were disappointed to see your 1/5 score following your stay. You indicated that the lack of a Tv in your room hindered your experience. I understand how this would have impacted your stay, and I am sorry for any inconvenience caused.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

Hello Rodney, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello John, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Tara, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Mylinda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA and I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello William, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Valued Guest,We are sorry to hear your recent experience at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback at Red Roof. Sincerely,Red Roof Management

Thank you for taking the time to write about experience at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA. Mark, it is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks regarding you found our staff to be the best. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Mark, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Red Roof Management

Dear Richard,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

Dear Lois,We at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests.Thank you again for your scoring. We hope to see you again soon.Sincerely,Red Roof Management

Dear Megan,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia. We are glad to see that you enjoyed your stay and that you had a great time, prompting your 10/10 score. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. We look forward to seeing you in your future travels. We hope to continue to provide great experiences for you. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Mark,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our wonderful staff. Positive guest comments, like yours, are always an encouragement to all of our staff as we strive to continually improve the quality of our services and provide our guests with all the comforts of home.Redroof appreciates your business and we look forward to seeing you under our roof soon, where we can continue to offer you a clean, comfortable stay at an affordable price.Sincerely,ChirellRediResponse Specialist

Dear Eric,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia. I'm thrilled to read your kind remarks about our nice front desk staff. However, please accept our sincerest apologies as it seemed your stay felt short of your expectation due to hair on walls of the shower, odor of the room and the room overall not meeting your expectations. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. We value your feedback and will address the issues with our team to ensure improvements are made.Thank you for sharing your concerns, we appreciate your understanding and hope to have the opportunity to welcome you back in the future for a better stay.Very truly yours,ChirellRediResponse Specialist

Thank you, Mark, for your recent review of your stay at the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia. We are delighted to hear that you were pleased with your encounter with our staff, prompting your 5/5 staff. At Red Roof, we always enjoy hearing about the lasting impression our staff left on our guests.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Hello Dao, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Dear Pharah,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness of the room and quiet location. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the futureSincerely, Red Roof Management

Hello John, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely, Red Roof Management

Hello Michela, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

Hello Tamarra, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely, Red Roof Management

Dear Gretchen,We are sorry to hear your recent experience at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA did not meet your expectations. Whilst we are happy to read that you were pleased with the cleanliness, quiet and safe location, we are utterly disappointed to read that you encountered these distasteful situations mentioned such as; a strong foul odor, no remote for the tv and broken bed. I have brought this to the property’s management's attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely, Red Roof Management

Thank you Michael, for writing to us about your recent stay at our hotel Red Roof Inn Atlanta - Suwanee/ Mall of Georgia. We are utterly disappointed to learn that you encountered these distasteful situations during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring these matters to managements attention for further review. We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello James, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Atlanta - Suwanee/ Mall of Georgia and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

Hello Michelle, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

Hello Charles,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN ATLANTA - SUWANEE/ MALL OF GEORGIA. It's great to see you enjoyed your stay, resulting in a 5/5 score. Please know that once no damage has been done to our property, your deposit will be returned but may take a few days to reflect in your account. Red Roof truly appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management