The hotel was lovely, the staff were very helpful. The room we were assigned was the size of a matchbox, no fridge, no microwave, and no coffee machine. But on a better note, it did have a safe and it was very clean.
Traveller from Hamilton, Ontario Canada
Set in the quiet neighborhood of University Hill, The Genesee Grande Hotel and Suites is a two-minute drive from Syracuse …More
"Great resort feel, but starting to show its age. "
Mirbeau is still a great experience. If you're looking for a resort feel in western or central NY, you only have a few options. This is one of the best. It has beauty, oppulance, elegance, fine dining, ammenities and staff that you'd expect considering the prices. Our only complaint is that the facility itself is starting to show it's age. Our screen door fell off it's hinges right when we arrived. We immediately called the front desk and told them we'd be leaving the room for a bit, and this would be a great time to fix the door. When we came back... nothing happened. Fast forward 24 hours to our checkout, and I called again to report the issue (hoping they wouldn't think we broke the door, I guess). We checked out, took a bike ride (they have free bikes!) and walked back past the room later noting that the door was fixed. Aging facility or unresponsive staff... I don't know. It soured our visit a bit but I bet we'll be back when we're looking for a quick resort stay without really going away!
Traveller from Rochester
Situated in Skaneateles, this spa hotel is within a 15-minute walk of White Birch Vineyards Tasting Room and John D. Barrow …More
Little things were missing such as we only had hand soap in the room to bathe with. We were exhausted so we just dealt with it. Couch in the room, I believe was a pullout but not very comfortable to sit on. We did not use the pull out on our stay.
Just off Interstate 90, this East Syracuse hotel is about 7 miles from Syracuse University, the Carrier Dome, the Oncenter …More
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