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Sheraton Syracuse University Hotel & Conference Center

Photo gallery for Sheraton Syracuse University Hotel & Conference Center

Serves dinner and happy hour
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Overview of Sheraton Syracuse University Hotel & Conference Center

Sheraton Syracuse University Hotel & Conference Center

3.5 star property

4.3/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
801 University Ave, Syracuse, NY, 13210

Explore the area

  • Popular LocationCrouse Hospital4 min walk
  • Popular LocationCarrier Dome8 min walk
  • Popular LocationThe Oncenter16 min walk
  • AirportSyracuse, NY (SYR-Hancock Intl.)11 min drive

Room options

About this area

Syracuse

Located in Syracuse, Sheraton Syracuse University Hotel & Conference Center is in the city center. Syracuse Stage and Community Folk Art Center are cultural highlights, and some of the area's attractions include E.M. Mills Rose Garden and Clinton Square. Looking to enjoy an event or a game while in town? See what's going on at Carrier Dome, or consider a night out at St. Joseph’s Health Amphitheater at Lakeview. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Crouse Hospital - 4 min walk
  • Syracuse VA Medical Center - 6 min walk
  • SUNY Upstate Medical University - 8 min walk
  • Carrier Dome - 8 min walk
  • The Oncenter - 16 min walk

Getting around

  • Syracuse Regional Transportation Center - 9 min drive
  • Hancock Intl. Airport (SYR) - 11 min drive

Restaurants

  • Chipotle - 2 min walk
  • Jimmy John's - 3 min walk
  • Varsity Pizza - 3 min walk
  • Funk 'n Waffles - 4 min walk
  • Phoebe's - 11 min walk

About this property

Sheraton Syracuse University Hotel & Conference Center

3.5-star hotel located in Downtown Syracuse
At Sheraton Syracuse University Hotel & Conference Center, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the sauna. Enjoy international cuisine and happy hour at the two onsite restaurants. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Full breakfast (surcharge), free train station pick-up, and self parking (surcharge)
  • An area shuttle, a 24-hour front desk, and smoke-free premises
  • Multilingual staff, luggage storage, and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 235 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free newspapers. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 16 per day)
  • Wheelchair-accessible parking available
  • Area shuttle
  • Free roundtrip train station shuttle

Food and drink

  • Full breakfast available for a fee daily: USD 5-30 for adults and USD 5-30 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Rachels Restaurant
  • Sitrus on the Hill

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • No housekeeping
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 80 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 5 and USD 30 for adults, USD 5 and USD 30 for children (approximately)
  • Self parking fee: USD 16 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Syracuse
Sheraton Syracuse Hotel
Sheraton Syracuse University
Sheraton Syracuse University Hotel
Sheraton University Hotel Syracuse
Syracuse Sheraton
Syracuse Sheraton Hotel
Syracuse Sheraton University
Syracuse University Sheraton
University Sheraton Syracuse
Sheraton Syracuse University Hotel And Conference Center
Sheraton Syracuse University Hotel Syracuse
Sheraton University Hotel
Sheraton University
Sheraton Syracuse University Hotel & Conference Center Hotel
Sheraton Syracuse University Hotel & Conference Center Syracuse

Frequently asked questions

Does Sheraton Syracuse University Hotel & Conference Center have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Sheraton Syracuse University Hotel & Conference Center?

As of Nov 27, 2022, prices found for a 1-night stay for 2 adults at Sheraton Syracuse University Hotel & Conference Center on Dec 18, 2022 start from $126.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Syracuse University Hotel & Conference Center pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 80 lbs per pet.

How much is parking at Sheraton Syracuse University Hotel & Conference Center?

Self parking is available for USD 16 per day.

What time is check-in at Sheraton Syracuse University Hotel & Conference Center?

Check-in is from 4 PM - midnight.

What time is check-out at Sheraton Syracuse University Hotel & Conference Center?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Syracuse University Hotel & Conference Center located?

Located in Downtown Syracuse, this hotel is within 1 mi (2 km) of Crouse Hospital and Syracuse University. Thorndon Park and Syracuse VA Medical Center are also within 10 minutes.

Can I cancel my reservation for free at Sheraton Syracuse University Hotel & Conference Center and receive a full refund?

Yes, Sheraton Syracuse University Hotel & Conference Center offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Syracuse University Hotel & Conference Center cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 389 out of 695 reviews" "
" "5 - Excellent 56%
Rating 4 - Good. 210 out of 695 reviews" "
" "4 - Good 30%
Rating 3 - Okay. 60 out of 695 reviews" "
" "3 - Okay 9%
Rating 2 - Poor. 18 out of 695 reviews" "
" "2 - Poor 3%
Rating 1 - Terrible. 18 out of 695 reviews" "
" "1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.1/5

Eco-friendliness

3/5 Okay

James, Berlin
Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Disappointed to find no soap in the shower dispenser. Also disappointing: the desk staff was inattentive. On numerous instances and with different staff members, they ignored me and forced me to wait. One of the desk attendants, an elderly man, had great difficulty when I tried to buy a sundry item. Also disappointing: parking used to be free…is now several dollars per day. Equally disappointing: there was garbage overflowing from trash can In the garage, which itself was rather dirty. There was no security from the garage to hotel, as the door didn’t shut. Disappointing: we didn’t use the vending machines for snacks, as the security said, “I wouldn’t use those. They rarely work and folks lose their money.” Disappointing: hotel restaurant terribly overpriced.
Stayed 2 nights in Nov 2022

5/5 Excellent

Richard, Hillsborough
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel located right on campus
Stayed 1 night in Oct 2022

5/5 Excellent

ESRA
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location when I go to visit my son. Breakfast at club floor could be much better
Stayed 2 nights in Aug 2022

4/5 Good

Teresa
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. The only complain was the air conditioner is pretty load at night. Other than that, everything is perfect
Stayed 1 night in Aug 2022

5/5 Excellent

Kristin
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for touring Syracuse university.
Stayed 1 night in Aug 2022

5/5 Excellent

Ivonne
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ananymous
We had a very good stay. The hotel is very close by the University which is what we wanted.
Stayed 3 nights in Aug 2022

4/5 Good

Daniel
Traveled with family
Liked: Cleanliness, staff & service
Good Stay
No problems. Staff are great. Beds were advertised as queen but were more like full. TV reception was only fair. Great food at the restaurant. Close to the University which is why we chose it.
Stayed 2 nights in Aug 2022

5/5 Excellent

Olive
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

5/5 Excellent

Jacqueline A
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/5 Good

Peter
Business traveler
Liked: Staff & service, amenities
Conveniently located. Kind of an odd and confusing set up with the parking garage. Staff were courteous and professional. But again, four stars? Elevator is dirty and not well maintained. Beat up and chipped furniture in the room.
Stayed 1 night in Aug 2022