Exterior

Reviews of Hotel and Spa Gift TAKAYAMA

3 out of 5
Hotel and Spa Gift TAKAYAMA
6-chome-22 Tenmanmachi, Takayama, Gifu

Reviews

9.2

Wonderful

Rating 10 - Excellent. 109 out of 164 reviews" "
Rating 8 - Good. 43 out of 164 reviews" "
Rating 6 - Okay. 9 out of 164 reviews" "
Rating 4 - Poor. 1 out of 164 reviews" "
Rating 2 - Terrible. 2 out of 164 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

PRASANTA

Stayed 1 night in Apr 2024
Response from Hotel and spa Gift TAKAYAMA スタッフ一同 on May 19, 2024
この度は当ホテルをご利用いただき誠にありがとうございます。滞在期間中ご不便をお掛けすることは御座いませんでしたか?何かお困り事がある際には、是非当ホテルのスタッフまでお声掛けくださいませ。貴重なお時間を頂き口コミの投稿ありがとうございます。またのご来館を心よりお待ちしております。

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and staff very helpful. Good laundry machines. Free coffee in foyer!
Stayed 2 nights in Apr 2024
Response from Hotel and spa Gift TAKAYAMA スタッフ一同 on Apr 20, 2024
この度は当ホテルをご利用いただきまして、誠にありがとうございました。当ホテルは高山駅から徒歩3分程、古い町並みや高山陣屋などの観光地へは徒歩10分程と大変好立地でございます。また、飲食店やスーパーマーケット、コンビニエンスストアなども徒歩圏内にございますので、是非ご活用いただき高山をご満喫くださいませ。スタッフのご対応に関しましてもお褒めのお言葉をありがとうございます。皆様により良いサービスをご提供できるようスタッフ一同努めておりますので、大変嬉しく思います。館内設備に関しましては、是非ご活用いただき快適にお過ごしいただけましたら、幸いです。お忙しい中コメントいただきありがとうございました。またの機会がございましたらご来館を心よりお待ちしております。

10/10 Excellent

Linda

Stayed 3 nights in Apr 2024
Response from Hotel and Spa Gift TAKAYAMA Staff on Apr 20, 2024
Thank you very much for your stay at our hotel.We are very pleased that you have rated us highly.We hope that your stay at our hotel was a memorable part of your visit to Takayama.At the time of your stay, the snow had melted and the spring sun was shining, but the snowy landscape of Takayama in winter is also worth seeing.We hope that you will enjoy your stay at our hotel again when you have the opportunity.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were on the smaller side for the price point (compared to some others we have stayed at). Friendly and helpful staff. Breakfast buffet is reasonably priced and offers a nice selection .
Stayed 2 nights in Apr 2024
Response from Hotel and Spa Gift TAKAYAMA Staff on Apr 12, 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our staff friendly and helpful, and enjoyed our breakfast buffet's selection. We're sorry to hear that you felt the rooms were smaller than expected for the price. We continuously strive to provide excellent value for our guests, and we appreciate your input as we work to improve. We hope to have the opportunity to welcome you back in the future and exceed your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 Excellent

Elizabeth

Traveled with family
Best so far! The onsen was great.
Stayed 3 nights in Mar 2024
Response from Gift TAKAYAMA Staff on Apr 7, 2024
この度は当ホテルへご宿泊頂きまして誠にありがとうございます。当ホテルは高山駅から徒歩3分程古い町並みや高山陣屋などの観光地へは徒歩10分程と大変好立地でございます。また、飲食店やスーパーマーケット、コンビニエンスストアなども徒歩圏内にございますので、是非ご活用いただき高山をご満喫くださいませ。9階大浴場に関しましてはご利用いただきましたでしょうか。サウナや水風呂、露天風呂も完備しておりますので、最上階ならではの眺望もお楽しみいただきながらごゆっくりとおくつろぎくださいませ。お忙しい中コメントいただきありがとうございました。またの機会がございましたらご来館を心よりお待ちしております。

10/10 Excellent

Joanne

Traveled with partner
Liked: Amenities
Walking distance from the train station. Comfortable bed and decent sized room. Delicious breakfast with lots of choices. Friendly and welcoming staff on reception and in the dining room.
Stayed 3 nights in Mar 2024
Response from Hotel and Spa Gift TAKAYAMA Staff on Apr 1, 2024
この度は当ホテルをご利用頂きありがとうございます。高評価頂きありがとうございます。当ホテルは駅から徒歩3分程の立地にあり、市内の観光地までも徒歩圏内で散策いただけます。利便性の高い立地にございますので、また高山にいらっしゃる際には是非当ホテルをご利用くださいませ。朝食についてもご好評頂ありがとうございます。当ホテルの朝食は飛騨の特産品を使った料理を多くご提供しております。お口に合う朝食をご提供できたこと、嬉しく思います。また、スタッフのサービスについても嬉しいお言葉をありがとうございます。お客様に快適にお過ごし頂けるよう、さらに精進して参ります。貴重なお時間を頂き口コミの投稿をありがとうございます。またのご来館を心よりお待ちしております。

8/10 Good

Underwood Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, clean and good facilities. The onsen on the roof was great! The bed was very hard though!
Stayed 3 nights in Mar 2024
Response from Hotel and spa Gift TAKAYAMA スタッフ一同 on Mar 31, 2024
Thank you very much for staying at our hotel. Our hotel opened last March. Since its opening, we have made every effort to maintain the cleanliness of the hotel so that you can spend your stay comfortably, and we are very happy to hear that you are satisfied with our services.Thank you very much for using the large bathroom on the 9th floor.It is equipped with a sauna, water bath, and open-air bath, so please enjoy the view from the top floor while relaxing.As for the beds, we have prepared them with hardness.Please understand that we are unable to make any changes to the beds.We will do our best to provide you with better service in the future.We look forward to welcoming you to our hotel again.Thank you very much for taking time out of your busy schedule to write this review.Translated with DeepL.com (free version)

10/10 Excellent

Tahnee

Liked: Cleanliness, staff & service, property conditions & facilities
The onsen was fantastic
Stayed 5 nights in Mar 2024
Response from Gift TAKAYAMA Staff on Mar 31, 2024
Thank you very much for staying at our hotel.Thank you very much for using the large bathroom on the 9th floor, which is our pride and joy. It is equipped with a sauna, water bath, and open-air bath, so please enjoy the view from the top floor while relaxing.We also have vending machines and massage chairs in the lobby on the 9th floor, so please take advantage of them and relax after a tiring trip.All of us at the hotel will continue to strive to provide you with the best service possible.We look forward to welcoming you to our hotel again.Thank you for taking time out of your busy schedule to write this review.Translated with DeepL.com (free version)

10/10 Excellent

Christine

Takayama is a lovely place to visit. The hotel is clean comfortable and close to the station. Best of all was the lovely view i had over the town from my window
Stayed 4 nights in Mar 2024
Response from Gift TAKAYAMA Staff on Mar 30, 2024
Thank you very much for staying at our hotel. Our hotel is conveniently located only a 3-minute walk from Takayama Station and a 10-minute walk from tourist attractions such as the old townscape and Takayama Jinya (camp). There are also restaurants, supermarkets, and convenience stores within walking distance, so we hope you will take advantage of these facilities and enjoy your stay in Takayama.We hope you were satisfied with your room.Please let us know if you would like a room with a good view when you make your reservation, and we will do our best to accommodate you.All of us at the hotel will do our best to provide you with better service in the future, and we look forward to welcoming you to the hotel again.Translated with DeepL.com (free version)

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we stayed at in Japan. Clean, comfy and super close to train/bus and shopping.
Stayed 1 night in Mar 2024
Response from Hotel and Spa Gift TAKAYAMA Staff on Mar 9, 2024
Thank you very much for staying at our hotel.We are very happy to receive your high evaluation.We are sincerely cleaning the hotel every day so that everyone can spend a pleasant stay.We are happy to hear that you had a pleasant stay with us.Our hotel is located just 3 minutes from Takayama Station.It is also within walking distance to the famous city center.Our staff will be happy to assist you with your sightseeing needs.Our staff will continue to make every effort to satisfy everyone at our hotel.We look forward to having the opportunity to serve you again.

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect, we stayed one night for next day travel to Shirakawago, the bus station is nearby, 10 minutes walk, I love the hot springs on the rooftop, love it, the price is very good too. Thank you. Will stay again and refer my friends too
Stayed 1 night in Dec 2023
Response from Hotel and Spa Gift TAKAYAMA Staff on Feb 12, 2024
Thank you very much for staying at our hotel.We are very happy to receive your high evaluation.Our hotel is located a 3-minute walk from the station, and the bus center is also nearby.Tourist attractions are also within walking distance, so our staff will be happy to guide you.There is also a hot spring on the top floor.Equipped with a sauna and an open-air bath with a view, you can soothe the fatigue of your travels.We are happy to hear that you were satisfied.Also, if you have a machine, please use it.All the staff are looking forward to seeing you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trans NB person with allergies travelling solo
I loved my stay here- by far the best big hotel I’ve stayed in in Japan. The staff were so kind, and even asked the chef to provide a gluten free breakfast for me as i am coeliac. The care, warmth and kindness around this issue was amazing. I was given a huge and beautiful breakfast with many different items that were safe for me to eat. The room was lovely- the view over the snowy town roofs was great. The onsen was nice- the outdoor part especially good when it was snowing. One bonus for me was the sauna, although it was 90-92 degrees which is a bit hotter than my preferred sauna temperature. Although there was a little difficulty in accessing the onsen as a trans non-binary person, that’s an issue that I’ve had all over Japan and not the hotel’s fault- it was members of the public that made me feel a bit uncomfortable, not the staff. All in all I had a great stay in this hotel and loved takayama.
Stayed 2 nights in Jan 2024
Response from Hotel and Spa Gift TAKAYAMA Staff on Jan 26, 2024
Thank you very much for staying at our hotel.We are very pleased to receive many compliments from you.We have a buffet-style breakfast, so you can eat as much as you like.We are happy to hear that you are satisfied with our service.We also have a hot spring on the top floor of the 9th floor.With the recent snowfall, you can enjoy it while overlooking the even more beautiful cityscape.We are happy to hear that you are satisfied with our sauna and open-air baths.If you have any concerns, please feel free to contact our staff.We will do our best to assist you.Thank you very much for your compliments on our staff's service.We will do our best to receive many more such compliments from you in the future.Thank you for taking time out of your busy schedule to post your comments.We hope you will have another opportunity to visit us again.We look forward to serving you again.

10/10 Excellent

Steven

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel and Spa Gift TAKAYAMA スタッフ一同 on Dec 17, 2023
この度は当ホテルをご利用いただき誠にありがとうございます。高評価を頂きありがとうございます。ご滞在期間中ご不便をおかけすることはございませんでしたか?なにかございましたらスタッフまでお気軽にお声掛けくださいませ。貴重なお時間を頂き口コミの投稿ありがとうございます。またのご来館を心よりお待ちいたしております。

10/10 Excellent

Dora

Traveled with family
Liked: Amenities
6 mins walk to Takayama station. Clean and helpful staff.
Stayed 2 nights in Nov 2023
Response from Hotel and Spa Gift TAKAYAMA スタッフ一同 on Nov 25, 2023
Thank you very much for using our hotel.Thank you very much for your compliments about our hotel's location, which is close to Takayama Station. It is very convenient and has been well received as it is close to the main sightseeing spots in Hida Takayama.Also, thank you for your compliments towards our hotel staff. We are glad that we were able to support you in making your stay comfortable. The front desk staff also assists with sightseeing information in Hida Takayama, so please feel free to contact us if you would like to use our hotel again.Thank you for posting your review. We look forward to seeing you again.

10/10 Excellent

Patricia S

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for our first visit to Takayama!
Stayed 2 nights in Nov 2023
Response from Hotel and Spa Gift TAKAYAMA スタッフ一同 on Nov 17, 2023
Thank you very much for using our hotel.Thank you very much for your excellent evaluation.We are glad that you enjoyed your stay with us. Also, all of our staff members are glad that you enjoyed your time in Hida Takayama for the first time.Also, thank you for your compliments regarding our perfect location and location. We will continue to provide better service in the future.Thank you for posting your review. We look forward to seeing you again.

10/10 Excellent

Wai Fong Wendy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room is facing the mountain side and it was very nice during the day to see the red leaves all around the mountain. The location is very convenient and just a few minute walk from the train/bus station. The room is big and spacious. One thing I would like to comment is the room does not provide any tea bag or coffee.
Stayed 2 nights in Oct 2023
Response from Hotel & Spa Gift TAKAYAMA Staff on Nov 11, 2023
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed the breathtaking views of the mountain and found our location convenient. It's great to know that the spacious room added to your overall satisfaction.We appreciate your valuable feedback regarding the absence of tea bags or coffee in the room. Your comments help us identify areas for improvement, and we'll certainly take this into consideration for enhancing our guest experience. In the meantime, please know that we're here to assist, and you're welcome to contact our front desk if you'd like any amenities delivered to your room.We look forward to hosting you again and appreciate your choosing us for your stay.

2/10 Terrible

lam

The hotel is in great location and this is my second time staying here for this year . The service is gotten worse they are overwhelmed with guests When I check in the staff was rude and condescending . I sprained my ankle on the way over here and asked for ice she said there is no ice in the hotel which is not true there is an ice machine on top Floor . I had to hop over family Mart store in pain to get ice . They are incompetent and extremely rude . I will never stay at this hotel again
Stayed 2 nights in Oct 2023
Response from Hotel and Spa Gift TAKAYAMA スタッフ一同 on Nov 9, 2023
Thank you very much for using our hotel.The original information was that there is an ice machine on the first floor, so you can prepare ice.However, we are very sorry that a mistake in the hearing led to this situation. We apologize for the inconvenience caused, even though your foot was injured.Also, there is no ice machine on the 9th floor. There is a water server on the 9th floor. Please use the changing rooms in the men's and women's baths.Thank you for your review. We will continue to improve our service provision in the future.

8/10 Good

George

Stayed 2 nights in Oct 2023
Response from Hotel and spa Gift TAKAYAMA スタッフ一同 on Nov 23, 2023
Thank you very much for using our hotel.Thank you for your high evaluation. We are glad that you enjoyed your stay at our hotel.Did you experience any inconvenience during your stay? I would appreciate it if you could keep it etched in your memory as one of your memories in Hida Takayama.Thank you for posting your review. We look forward to seeing you again.

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and very kind. Hotel is very nice and the location is perfect.
Stayed 2 nights in Oct 2023
Response from Hotel and spa Gift TAKAYAMA スタッフ一同 on Nov 10, 2023
Thank you very much for using our hotel.We are very happy to receive your compliments regarding our staff. We will continue to value the spirit of hospitality and work hard to provide appropriate services.We are also very happy to hear that you have appreciated the location of our hotel. Our location is close to Takayama Station and major tourist spots in Hida Takayama, making it the perfect base for sightseeing in Hida.Please use us again when you travel to Japan.Thank you for posting your review. We look forward to seeing you again.

10/10 Excellent

Piboon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the bus station and JR station.
Stayed 2 nights in Oct 2023
Response from Hotel and Spa Gift TAKAYAMA スタッフ一同 on Nov 5, 2023
hank you very much for staying at our hotel.Our hotel is in a great location, 3 minutes walk from Takayama Station, and 10 minutes walk from tourist spots such as the old townscape and Takayama Jinya.This is a recommended location where you can enjoy Takayama to the fullest, so please take advantage of it.Thank you for taking the time out of your busy schedule to post a comment.If you have another opportunity, please use us again.

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent !! We had a wonderful room. I upgraded our room to the suite and it was extremely large and spacious with 2 queen beds and a living room area We loved having the extra space as we were there for 4 days. The hotel was walking distance to most major sites We were extremely happy with our hotel stay.
Stayed 1 night in Oct 2023
Response from Hotel and spa Gift TAKAYAMA スタッフ一同 on Oct 27, 2023
この度は当ホテルをご利用いただき誠にありがとうございます。高評価を頂きありがとうございます。お部屋を気に入って頂けて嬉しく思います。当ホテルのジュニアスイートルームとスイートルームは全てお部屋の内装の違うお部屋をご用意いたしております。スイートルームはリビングルームもあるお部屋になっており、ソファや畳のスペースがございます。長期滞在をされるお客様には、ゆったりと使っていただけるかと思います。またお泊りになる際には異なるタイプのお部屋を是非ご利用ください。また、当ホテルは高山駅から徒歩3分の立地にございます。古い町並みや朝市などの観光地までも徒歩圏内で散策いただけます。また観光にいらっしゃる際には当ホテルを拠点に観光してくださいませ。貴重なお時間を頂きクチコミの投稿ありがとうございます。またのご来館を心よりお待ちいたしております。

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Quiet room. Good mineral pools.
Stayed 3 nights in Oct 2023
Response from Hotel and spa Gift TAKAYAMA スタッフ一同 on Oct 27, 2023
この度は当ホテルを御利用頂き誠にありがとうございます。高評価いただきありがとうございます。スタッフの対応について、ご満足いただけるサービスを提供できていたこと、嬉しく思います。更に気持ちの良い滞在をご提供できるよう、精進して参ります。温泉も気に入って頂けて嬉しく思います。当ホテルの大浴場は9階にあり、当ホテルより東側には高い建物がほとんどない為、見晴らしも良く、高山の町並みやアルプスの山々をご覧いただくことができます。朝の大浴場は入られましたか?とても良い景色がみられますので、またいらしたときには朝のお風呂もお楽しみください。貴重なお時間を頂き誠にありがとうございます。またのお越しを心よりお待ちいたしております。

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the SUITE which was huge. It included 2 queen beds a separate living room And dining room. We loved the extra space. It was far better than we expected. The hotel is super convenient -walking distance to all major sights in Takayama. We enjoyed our stay !
Stayed 3 nights in Oct 2023
Response from Hotel and Spa Gift TAKAYAMA スタッフ一同 on Oct 24, 2023
Thank you for choosing our hotel.We are glad that you enjoyed your stay in our suite.We have tatami rooms, providing a Japanese-style space with a Japanese feel.There is a separate toilet and bath, so you can enjoy your private time in your room.We hope that you will use our hotel again when you travel to Hida Takayama, which is known as Little Kyoto.Thank you for posting your review.

10/10 Excellent

Geoffrey, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a bargain!!!
Stayed 2 nights in Oct 2023
Response from Hotel and Spa Gift TAKAYAMA スタッフ一同 on Oct 16, 2023
この度は当ホテルをご利用いただき誠にありがとうございます。お褒めの言葉と高評価を頂きありがとうございます。お値段以上のサービスをご提供できたこと、うれしく思います。スタッフ一同、お客様に気持ちの良いサービスをご提供できますよう、さらに精進してまいります。貴重なお時間を頂き口コミの投稿ありがとうございます。またのご来館を心よりお待ちいたしております。

8/10 Good

En Na

Traveled with family
Liked: Cleanliness, staff & service, room comfort
good and spacious room
This is comfort and warm atmosphere hotel
Stayed 1 night in Sep 2023
Response from Hotel and spa Gift TAKAYAMA スタッフ一同 on Oct 7, 2023
Thank you very much for choosing our hotel.We are very pleased to receive your compliments.Thank you very much.Our breakfast is a buffet style with a mix of Japanese and Western dishes, including local cuisine.We hope you enjoyed it.We hope you enjoyed the local cuisine of Takayama.Also, did you use the large bathroom on the 9th floor of our hotel?It is equipped with a sauna, a water bath, and an open-air bath, so please take your time and relax after a long day of travel.Thank you for taking time out of your busy schedule to post your comments.We hope you will have another opportunity to visit us again.

10/10 Excellent

Zoë

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice. The suite was clean, comfortable, and quiet. The onsen area was a huge plus, and the food was great.
Stayed 1 night in Sep 2023
Response from Hotel and Spa Gift TAKAYAMA Staff on Sep 2, 2023
Thank you very much for using our hotel.We are very happy to hear that you were satisfied with your stay.Also, thank you for your compliments.Your compliments will motivate our staff.We are very honored to hear that you were satisfied with our hotel's signature hot springs.In addition, we offer food from Hida in our hotel meals.Also, if you come to Takayama, please use our hotel.All of our staff will continue to work hard every day so that we can continue to serve many customers.We look forward to seeing you again.Thank you for taking the time to write a review.

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really really nice. The receptionists who served me are trainees, but they are really helpful and polite. The staff who do cleaning are also very very nice! Always with a smile! The onsen was great but I wonder why they don’t swap the men’s and women’s onsen day by day so the guests can see different view (potentially?). The hotel is very closed to the bus and train station and the walk to the main tourist spots is short and decent. Once again, thank you very much for the staff’s warm services!
Response from スタッフ一同 on Aug 24, 2023
Thank you for making a reservation at our hotel.i am so glad that you were able to spend a comfortable time at our hotel.The men's and women's public baths are always switched between morning and night so that guest can see the different view.The hotel is just 5minute away from train and bus station and nearest from tourism area so that Guest can go just by walk and enjoying the takayama city.Once again Thank you very much for your kind word.

10/10 Excellent

Oi Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy and good for family
Stayed 2 nights in Aug 2023
Response from Hotel and spa Gift TAKAYAMA スタッフ一同 on Aug 16, 2023
Thank you for staying at our hotel this time.We are very happy that our customers are happy.Our hotel is a new hotel that opened in March 2023.Located about 3 minutes on foot from JR Takayama Station, it is in a very good location where you can walk to the morning market, old townscape, and downtown area.We will continue to improve our hotel every day, so when you come to Takayama again, we would appreciate it if you could use our hotel.Thank you for taking the time to write a review.We are looking forward to seeing you again.

10/10 Excellent

francois

Traveled with family
Liked: Amenities
Very nice property and very clean. Close to the train station easily walkable with luggage . Close to the historic district. Only issue was the restaurant. You cannot just walk in like a normal hotel restaurant you need to reserve one day in advance. But nobody told us.
Stayed 2 nights in Aug 2023

8/10 Good

Hiroko

Stayed 1 night in Jul 2023
Response from Hotel and spa Gift TAKAYAMA スタッフ一同 on Jul 14, 2023
この度は当ホテルをご利用頂きまして誠にありがとうございます。当ホテルは2023年3月1日にオープンした新しいホテルです。JR高山駅から徒歩3分で朝市や古い町並み、繁華街へ徒歩で行けるなど大変好立地となってります。これから、高山にも暑い夏がやって参りますので、当ホテルで快適な時間を過ごしていただければと思います。また、当ホテルは21時から0時までレストラン会場がBARとなっております。飛騨のお酒や食事等、お楽しみいただけます。お酒以外にもソフトドリンクがありますのでお気軽のお立ち寄りください。温泉・サウナ・BARのご利用は宿泊者様のみとさせていただきます。スタッフ一同、お客様に宿泊してよかったと思っていただけるホテルを目指してこれからも日々精進して参ります。また、高山へお越しの際は是非、当ホテルをご利用ください。またの御利用をスタッフ一同、心よりお待ちしております。

10/10 Excellent

Becky

Stayed 1 night in Jul 2023
Response from Hotel and Spa Gift TAKAYAMA スタッフ一同 on Jul 8, 2023
Thank you very much for using our hotel this time.I am very happy that you were able to spend your time comfortably.Our hotel is conveniently located within walking distance to Takayama Station and sightseeing spots.There is also a large public bath and sauna on the 9th floor.We will continue to do our best to make your trip even more wonderful, so we look forward to your next visit.

10/10 Excellent

Ngan Yee

Liked: Cleanliness, staff & service, property conditions & facilities
非常整潔 地點也好 近車站 職員親切 值得推薦
Stayed 2 nights in Jun 2023
Response from Hotel & Spa Gift TAKAYAMA Staff on Jul 6, 2023
感謝您這次入住我們酒店。我很高興聽到你的讚美。我們的酒店於三月份剛剛開業。另外,位置很好,距離車站步行約3分鐘,步行10分鐘即可到達老城區景觀。我們將繼續努力讓顧客滿意,期待您的下次光臨。

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to JR station & convenience stores , has washer/dryer on premise, near historic center. Staff very helpful and friendly (love the little translation gadget they have!).
Stayed 4 nights in Jun 2023
Response from Hotel and Spa Gift TAKAYAMA スタッフ一同 on Jul 4, 2023
Thank you very much for using our hotel this time.Takayama Station is about a 3-minute walk from our hotel. It takes about 10 minutes to sightseeing spots.Feel free to use the coin laundry, water server, and ice machine.In addition, I am very happy to receive words of praise regarding the correspondence of the staff.We will continue to do our best to satisfy our customers, so we look forward to seeing you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Hotel and Spa Gift TAKAYAMA Staff on Jun 8, 2023
Thank you for staying at our hotel this time.Thank you for posting your evaluation.Our hotel is also close to the station and has good transportation.In addition, there is a hot spring on the top floor, and there is also an open-air bath with a view.Please use it when you stay again.We are looking forward to seeing you again.

8/10 Good

Judy

Stayed 3 nights in May 2023
Response from Hotel and Spa Gift TAKAYAMA Staff on Jun 6, 2023
Thank you very much for using our hotel this time.Thank you for your comment.We hope you had a comfortable stay.The hotel is located in the center of Takayama, close to the station and tourist attractions.The hot spring on the top floor offers a panoramic view of the Takayama mountains, and the breakfast buffet offers dishes that can only be tasted locally.Our hotel is a hotel where you can fully feel the goodness of Takayama.Please use it when you come to Takayama again.We'll be waiting for your visit sincerely.

10/10 Excellent

Jimmy

Stayed 1 night in May 2023
Response from Hotel & Spa Gift TAKAYAMA Staff on May 24, 2023
この度はご利用頂き誠にありがとうございました。お高い評価を頂き誠にありがとうございます。ご滞在中は快適にお過ごし頂けましたでしょうか?当ホテルは駅から徒歩5分以内にあり、観光名所へ徒歩でお出かけ頂けます。また駅の近くとのこともあり、お食事処もたくさんございます。当ホテルでもA5ランク飛騨牛を使った夕食を提供しております。次回お泊り頂く際はぜひご利用くださいませ。お客様のまたのご利用をお待ちしております。

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing onsen!!!
Lovely new hotel. Good location easy to find. Decor is tasteful and modern. Loved the loungewear they provided clean every day which was useful for wearing to the onsen. The onsen is the absolute stand-out feature of the hotel. Pristine, top floor with beautiful views. I used it every night and one morning too. This would be the number one reason for recommending this hotel or returning to it. There is also a nice seating area up there with a log fire and massage chairs. Reception staff. while polite, were not particularly warm and welcoming. We got the feeling - as elsewhere in the town - that we were not their preference for guests. I think this hotel is more interested in their local market than the tourist market. If they do want to welcome tourists they would do well to ensure their staff spoke some English and also to have someone like a concierge who knows the town and area who can give useful local advice. Another suggestion is to get light see through blinds in some rooms that allow light in but also give privacy. There are only blockout blinds and some rooms look straight into other rooms or have other buildings looking onto them allowing for no privacy.
Stayed 4 nights in May 2023
Response from Hotel & Spa Gift TAKAYAMA Staff on May 17, 2023
Thank you very much for using our hotel this time.We are very happy to receive such a high evaluation.We are happy to hear that you had a comfortable stay.The hot spring on the top floor has an infrared sauna and an open-air bath with a panoramic view of Takayama, and is one of the prides of our hotel.I am very happy that you liked it.The interior of the hotel is also based on wood as a whole, and we also use discerning furniture.We have just opened, but we will continue to do our best to keep it clean.We are very sorry for the inconvenience caused by the staff's customer service.Our hotel is also used by many guests from overseas. All the staff will strive to improve their language skills and customer service so that we can deliver warm service to everyone and have a comfortable stay.Thank you very much for your valuable opinion regarding the view from the room.We will use it as a reference for improvement so that customers can rest with peace of mind.Thank you very much for taking time out of your busy schedule to leave us a comment.We look forward to welcoming you again when you come to Takayama.

10/10 Excellent

Jace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, clean, quiet, and good location.
Stayed 1 night in Apr 2023
Response from Hotel and Spa Gift TAKAYAMA Staff on May 13, 2023
Thank you for using our hotel this time.Thank you for your comment.We are very happy to receive such a high evaluation.It's been about 2 months since we opened.All the staff will continue to devote themselves to maintaining the cleanliness of the hotel.Please use it when you come to Takayama again.We'll be waiting for your visit sincerely.

10/10 Excellent

Valerie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services at this hotel including a tasty breakfast and a very hot hot springs on the top floor. Was able to do laundry and hotel was super close to train and the town. Would gladly stay again!
Stayed 3 nights in Apr 2023
Response from Hotel and Spa Gift TAKAYAMA on Apr 28, 2023
Greetings from Hotel and Spa Gift TAKAYAMA!Thank you so much for the perfect score!Regarding our breakfast, we use a lot of local ingredients in a creative way.We are happy to know that you had been confortable staying here.Thank you once again and we look forward to welcoming here in the near future.With best regards,FRONT DESK Dept.

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back!!
Superb location. Brand new and one of the best breakfast. Very nice onsen.
Stayed 2 nights in Apr 2023
Response from Gift TAKAYAMA Staff on Apr 19, 2023
Mr.NicolasThank you for staying at our hotel this time.All the staff are very happy to receive a happy "word of mouth".looking forward to seeing you coming again!

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracious and efficient staff, even on the busy day of the Takayama Spring Festival. Morning breakfast was amazing
Stayed 1 night in Apr 2023
Response from Hotel and Spa Gift TAKAYAMA on Apr 16, 2023
Greetings from Hotel and Spa Gift TAKAYAMA!First of all, thank you very much for your compliments. We were worried that the hotel was fully booked and that we were inconveniencing our guests. Now we are pleased to hear that you enjoyed both TAKAYAMA Spring Festival and the stay in this hotel. Thank you once again and we look forward to welcoming you soon again!With best regards, Front Desk Dept. / Hotel and Spa Gift TAKAYAMA

10/10 Excellent

Eugenia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stay at Gift Takayama
Exceptional stay, with top notch service in Takayama. Hotel is located within 5min of JR Takayama, and close to the old town. Hotel also helped us to forward our baggage to airport, truly appreciate the wonderful service.
Stayed 1 night in Apr 2023
Response from Hotel and Spa Gift TAKAYAMA on Apr 16, 2023
Greetings from Hotel and Spa Gift TAKAYAMA! Thank you for your time to give us a great feedback. We truly appreciated and you defiitely made us feel happy. It's always our pleasure to assist our guests. Looking forward to welcoming you soon again in the near future when our hotel, which has only just opened, has grown even more! With best regards, Front Desk Dept./Hotel and Spa Gift TAKAYAMA

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel where everything works well.
Stayed 3 nights in Mar 2023
Response from Hotel & Spa Gift TAKAYAMA Staff on Apr 4, 2023
Thank you for using our hotel.I am very happy to hear your compliments.This is a new hotel that just opened on March 1st.We will do our best to satisfy everyone.We are looking forward to seeing you again.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Above expectations
The property is in excellent condition and location was perfect to do the walking tour of Takayama. I used the hotel parking and onsen.
Stayed 1 night in Apr 2023
Response from Hotel & Spa Gift TAKAYAMA Staff on Apr 4, 2023
Thank you for staying at our hotel this time.I am very happy to hear your compliments.The hotel is located within a 5 minute walk from the station.There is also a parking lot, so it is possible to go out on foot.I am glad that you were satisfied with your stay.We are looking forward to seeing you again.

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Hotel & Spa Gift TAKAYAMA Staff on Apr 16, 2023
Greetings from Hotel and Spa Gift TAKAYAMA!Thank you for your perfect score which we are so much appreciated. We believe that you enjoyed our good location (5mins walk to the TAKAYAMA station), the breakfast buffet (including many variety of local vegetables and foods) and natural hot springs with panolamic city/mountains view from the top floor. Thank you for stayimng with us and we do look forward to welcoming you soon again in the near future.With best regards, Front Desk Dept./Hotel and Spa Gift TAKAYAMA

8/10 Good

りえ

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
施設がきれいで、お風呂も良かったです。 観光地と駅に近く、飲食店も多いので、とても便利でした。
Stayed 1 night in May 2024
Response from Hotel and Spa Gift TAKAYAMA on May 6, 2024
ご投稿頂きありがとうございます。仰せの通り、当ホテルは観光には大変便利な立地で、皆さまにも大変ご好評を頂いております。機会がありましたら是非またお越しくださいませ。心よりお待ちしております。

10/10 Excellent

Mil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel and Spa Gift TAKAYAMA Staff on Apr 25, 2024
この度は当ホテルをご利用頂き誠にありがとうございます。高評価頂きありがとうございます。滞在期間中、ご不便をお掛けすることはございませんでしたか?お客様に更にご満足頂ける滞在をご提供できる様、スタッフ一同精進して参ります。貴重なお時間を頂き口コミの投稿ありがとうございます。またのご来館を心よりお待ちいたしております。

10/10 Excellent

CHI HO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cp value good
Stayed 1 night in Apr 2024
Response from Gift TAKAYAMA Staff on Apr 20, 2024
この度は当ホテルをご利用いただきまして、誠にありがとうございました。当ホテルは高山駅から徒歩3分程、古い町並みや、高山陣屋などの観光地へは徒歩10分程と大変好立地でございます。また、飲食店やスーパーマーケット、コンビニエンスストアなども徒歩圏内にございますので、是非ご活用いただき高山をご満喫くださいませ。当ホテル自慢の9階大浴場はご利用いただけましたでしょうか。サウナや水風呂、露天風呂も完備しておりますので、最上階ならではの眺望もお楽しみいただきながらごゆっくりとおくつろぎくださいませ。今後も皆様により良いサービスをご提供できるようスタッフ一同日々精進して参りますので、またの機会がございましたら、ご来館を心よりお待ちしております。

10/10 Excellent

naoki

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel and Spa Gift TAKAYAMA Staff on Apr 8, 2024
この度は当ホテルへご宿泊いただき誠にありがとうございました。当ホテルは高山駅から徒歩3分程、古い町並みや高山陣屋などの観光地へは徒歩10分程と大変好立地でございます。また、飲食店やスーパーマーケット、コンビニエンスストアなども徒歩圏内にございますので、是非ご活用いただき高山をご満喫くださいませ。9階大浴場に関しましてはご利用いただけましたでしょうか。サウナや水風呂、露天風呂も完備しておりますので、最上階ならではの眺望もお楽しみいただきながらごゆっくりとおくつろぎくださいませ。今後も皆様により良いサービスをご提供できるようスタッフ一同精進して参りますので、またの機会がございましたらご来館を心よりお待ちしております。

8/10 Good

Ryu

Stayed 1 night in Apr 2024
Response from Hotel and Spa Gift TAKAYAMA Staff on Apr 25, 2024
この度は当ホテルをご利用頂き誠にありがとうございます。次回お客様がご来館された際には、5の評価を頂けるよう、スタッフ一同精進して参ります。何かご不便を感じることがございましたら、お気軽にスタッフ迄お申し付けくださいませ。貴重なお時間を頂き口コミの投稿ありがとうございます。またのご来館を心よりお待ちいたしております。