The hotel was pleasantly decorated but for a 4 star hotel somewhat shabby. The service was rather poor. The sauna was not hot, and there was essentially no table service at breakfast, which was not warm in the trays. The desk was ok, except that they misquoted the rate for an additional night. Parking was more expensive than usual. All this was surprising because other Sokos Hotels have had excellent service, and are more reasonably priced.