"Satisfactory.
Friendly host and staff helped when asked.
Significant building noise until dusk (power tools and workers) at the time. Thid was not disclosed when booked, would not have booked here if had known this.
Debris thrown into bathroom on one night, detracted from feeling of safety.
Reasonably clean, pool could have been a lot cleaner, it was stated that it was cleaned daily but unlikely.
Improvement would be sending a staff member to the harbour to meet guests and...
"We had such a wonderful stay at the Kalyana Villas, the property is furnished to a very high standard with beautiful amenities and anything you might need from an outdoor shower in the Batu Villa to a fully stocked kitchen and a private pool. The communication with the team was incredibly easy and we always found ourselves looked after and warmly welcomed. The only drawback is the location, where it's not in the most picturesque surroundings, you need to walk through a lot of dusty ground to get...
"Stayed a Pera One for 2 nights, perfect spot as its only 5 minutes by bike to the sunset side and just under 10 minutes to the party side! Staff were wonderful and spoke great english, very helpful and bicycles included! Staff also helped us to organsie snorkelling and suggested places to go out :) "
"We loved our stay here. It was quiet and the staff was very responsive and friendly. We enjoyed having our own pool and the space was beautiful. We LOVED having our own hot/cold 5 gallon water available to us in our suite. "
"Beautiful secluded villa with attentive staff. Cannot fault the welcome or the service. Perfectly situated in the north of the island within minutes walk of beautiful beaches and plenty of dining options. Absolutely loved it and highly recommend. "
"Nice decorated villas with authentic elements
Very comfortable
Next to beautiful pool area.
Staff is also very friendly
Can only suggest that when staying in Gili to book here "
"Walked in stayed for an hour and got a refund. Perhaps it’s because we had stayed in 3 stunning places for lower prices before this and we expected more….. but this place is not worth the money atall and needs some money spent on a refurb"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"We loved this resort. Clean. Ride ur bike to the front door if ur room. Great breaky eggs cooked as requested. Lovely pool. The gardens are so beautiful and relaxing to ride thru. There’s a few tiles missing in the pool and the wood boards are loose but this didn’t really affect much. Great spot. "
"We had a great time at Tugu. It is a romantic, serene place that I felt so far away from bustling Bali. Special thanks to Ardian, who always was so prompt and efficient whenever I asked something, to Made the chef, who patiently taught us in the cooking class, and for the last but not the least to the kithcen staff whom I forget to ask name, who served us the most perfect candle lit dinner on the beach that we 've ever had. Thank you! "
"Loved EVERYTHING about this resort!! We went for our honeymoon! We checked in late (around 8pm), but the staff were still so energized, enthusiastic, and welcoming. Indonesia is super hot and humid, and they gave us this tamarind drink that was very refreshing. They upgraded our room, gave us 2 free drinks and appetizers, and had dessert waiting for us in our room. The room was beautifully decorated and super clean. We drink a lot of water, and they ALWAYS replenished the water bottles in our room. Every single staff member was so sweet and so kind. Especially the concierge Perdi, who was INCREDIBLY helpful throughout our stay. He helped us with our luggages to the 4th floor (no elevator), gave us contacts for drivers, snorkeling tour guides, and much more. The beach was nice, the pool was even better! Very family-friendly but also had a swim-up bar. Bartenders and servers were super attentive and friendly. The breakfast buffet, lunch and dinner menus was amazing. I loved trying all the Indonesian cuisine, and my husband loved that they also had western options. Lastly, the property was very well maintained. The coconut trees, all the beautiful flowers, geckos, baby sea turtles, and butterflies all felt very authentically Indonesian. We had the BEST time and cant wait to come back! "
"We loved our stay at the Oberoi Lombok for our honeymoon. It wasn’t perfect, but there were so many amazing elements.
The private pool villa was large and lovely, the views divine, the staff so friendly and helpful. The beach experience / chairs / hammocks / service, just made for the most relaxing week.
The hotel has not been renovated in many years, but as they keep it spotlessly clean and maintained this isn’t a big issue. Our air conditioning broke, but it was spotted by room service and maintenance fixed it very quickly.
Nothing is too much to ask, the staff are all very approachable and after a few days knew us by name.
The resort feels like it’s in a bit of a time warp - I could have been sat in 1999 - which I quite enjoyed. It was relaxing and nostalgic. If you didn’t fancy dinner in the main restaurant (outdoor tables, white tablecloths, musical entertainment), you could order the same menu to the bar or to your room. They were very flexible with the dinner package, which was appreciated. One night they did a special buffet dinner on the beach, which was really lovely.
The staff needed some help understanding my husband’s food allergies, and this took a few days and a few scares. However, they were excellent at following up, and after an early scare were very attentive to it. We found understanding of allergies to be low across Indonesia, not just this hotel.
Such a relaxing five nights, and I wish we were back there!
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"pearl sunset resort is very good for my memory.
kind people, nice service, perpect swimming pool. I'm going to live my life remembering this place when I'm having a hard time. thank you for your service.
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